Job Listings

- Seeks out guests on property to sign them up for the PENN Play program, PENN Play app and iGaming apps.- Responsible for activations during designated promotions, shows and other on-property events.- Attends off property events to educate and register guests on the PENN Play program, PENN Play app and iGaming apps.- Helps guests understand the PENN Play program, sports betting and iGaming apps and walk them through the registration, funding and betting process.   - Portrays an outgoing friendly demeanor towards guests and team members, responding to needs with a sense of urgency.- Works closely with Player Development, Promotions, and Player Services to ensure superior guest satisfaction.- Stays knowledgeable on all marketing Promotions, PENN Play initiatives and iGaming...

- Identify and develop personal relationships with new and first time guests - Provide personal service to assigned VIP players, issuing comps based on player ratings as needed - Contact guests personally and/or send correspondence to invite them to enjoy amenities and/or to special events - Host outside entertainment for our guests, such as professional sporting events, dinners, and theaters - Promote casino events via telemarketing and other communication - Communicate constantly with casino operations and other team members - Follow all safety rules - Adhere to departmental quality standards - Maintain compliance with the Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes-Oxley requirements - Work within the guidelines established...

- Resolves ViP guest opportunities, conflicts, and complaints on behalf of the company in a fair and equitable manner.- Develops relationships with ViP players to grow ViP player base and increase company revenues by assuring customer retention and repeat business.- Attracts and manages ViP customers through weekly telemarketing and in-person contact on the casino floor.- Exercises discretion to provide ViP guests with hospitality arrangements, including rooms, food, and beverages; assists with special requests.- Devotes significant time to being visible and available on the casino floor in order to meet and greet ViP guests during individual visits, as well as during special events.- Highly knowledgeable of Credit procedures, if applicable. Encourages the use of Credit and may...

- The Asian Specialty Cook is responsible for providing superior service to both the internal and external customer. - The Asian Specialty Cook must possess at least 1 year of experience in Asian cuisine, flavor profiles, Specific Asian products and ingredients, and proficient in Asian regional food preparations. - The Asian Specialty Cook will be responsible for properly preparing any and all Asian inspired foods listed on the respective menus that are to be grilled, fried, broiled or prepared in the pantry.- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.- Prepares Asian...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary for any food outlet:- Maintains a thorough working knowledge of, and ability, to execute Asian cooking styles and techniques not limited to, wok station, stir-fry, etc. - Ensures that the Asian product, taste, and presentation exceed customer expectations and Food & Beverage standards. - Assists with Sushi station as needed. - Responsible for assisting in the preparation of a la carte and buffet food items. Assists in other outlets as needed. - Adheres to proper cleanliness and sanitation standards as set forth by ServSafe. - Accurately cools hot food products to proper temperatures within appropriate time frames before storage. - Reheats cold foods to proper temperature within...

- - Supports and administers operational goals and monitors achievements of performance and profit objectives as it pertains to Advertising in the Marketing Department.   - Partners with the Advertising Manager to develop, implement and execute strategies for direct marketing campaigns and guest communication.  - Partners with the CRM team to create requests and fulfillment of trackable offer campaigns related, but not limited to, advertising, events, promotions, entertainment, and sponsorships through all direct response marketing mediums. - Partners with creative team to develop, produce, and proof direct/ Digital marketing collateral. - Maintains the on-property collateral planner to ensure timely updating of all property signage installs.  - Provides input and ideas on...

Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets  - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...

- Creates an atmosphere that induces guests to have L’Auberge Baton Rouge as their casino of choice; responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service.- Hires, trains, motivate, evaluate and manage employees to ensure proper staffing levels and that employees receive adequate guidance, training and resources to accomplish established department objectives.- Oversees the development of daily schedule to ensure adequate staffing levels for pit and floor operations.- Assists in establishing gaming policies, procedures and standards to assure security and integrity of slots and table games and promote gaming practices consistent with gaming regulations.- Opens and closes games to provide...

- Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. - Provides oversight for all games, game protection, and overall operation of the Table Games/Slot operations on assigned shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Assists in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and...

Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Discounted Casino bus tickets  - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services- Education reimbursement program and Annual Scholarship Program - Career development...

- Provide exceptional guest service with a friendly, courteous, and knowledgeable attitude.- Prepare and cook food items accurately and consistently following standard recipes and presentation guidelines.- Assist with food prep duties including slicing, peeling, and testing for doneness using proper techniques.- Maintain cleanliness and organization of all workstations and equipment in accordance with health and safety standards.- Engage with guests in open kitchen settings to create a positive dining experience.- Communicate effectively with team members to ensure smooth kitchen operations and timely service.- Attend required trainings and complete assigned prep, opening, and closing duties.- Adhere to all departmental procedures, sanitation regulations, and company...

- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members...

- Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Responsible for the overall achievement of departmental customer service...

- Responsible for supervising staff and the overall daily management of a designated pit or shift, as assigned, in the Table Games Department.  Provides oversight for all games, game protection, and overall operation of the table games in their assigned pit or during their assigned shift.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. Adheres to scheduling and coordinates with leadership any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to leadership.- Enthusiastically supports, actively promotes, and demonstrates...

- Responsible for supervising staff and the overall daily management of a designated pit or shift, as assigned, in the Table Games Department.  Provides oversight for all games, game protection, and overall operation of the table games in their assigned pit or during their assigned shift.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. Adheres to scheduling and coordinates with leadership any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to leadership.- Enthusiastically supports, actively promotes, and demonstrates...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:-  Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department.- Provides oversight for all games, game protection, and overall operation of the table games on their assigned shift.  - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.-...

Summary:Supports the oversight of Cashier and Player Services operations during assigned shifts, ensuring compliance, efficiency, and exceptional guest service. Key Responsibilities:- Enforces internal controls, credit policies, and departmental procedures.- Maintains working knowledge of accounting systems related to cage and player services.- Promotes guest satisfaction and teamwork aligned with service quality standards.- Assists Shift Manager in supervising, scheduling, and monitoring cage activities.- Maintains personnel documentation (attendance, evaluations, disciplinary actions, etc.).- Authorizes credit within approved limits.- Oversees Player Services Cashier, Main Bank, Marker Bank, Fill Bank, and kiosk operations.- Safeguards company assets and completes...

- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events - Ensures efficient staffing levels managing hiring, promotion, demotions and termination decisions - Maintains communication between departments to include trading information between shifts, assuring maintenance requests are properly communicated, absences, or any other information that is relevant to another shift - Responsible and accountable for the overall cleanliness and guest service both internally and externally - Responsible for overseeing department and shift specific training for all department and areas zones - Responsible for ensuring...

- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Marquee Service to all guests and team members.- Perform the duties of a Surveillance Agent when needed.- Assist in hiring and training, and responsible for motivating, evaluating, and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.- Understand department objectives, standards, guidelines, and budget to achieve effective supervision of department.- Establish and maintains training and development procedures to ensure superior customer service standards are achieved.- Ensure company and departmental procedures are followed; assist various local, state, and federal authorities in various...

- Must enforce the West Virginia Racing Commission Rules of Racing while on the racetrack, writing reports of all violations that take place while on duty.- Ensures starting car vehicle is in proper working order prior to each race.   Car and mechanical gate systems must have regular proper servicing and maintenance.- Once on racetrack with horses ensures proper parading of horses leading up to start of race.- Ensures all horses are aligned in the proper starting position leading up to start of race.    Must control direction of gate vehicle in order to have a fair and safe start for all participants.- Will assist Starter in reporting any infractions occurring during race to judges.- Assists horse ambulance workers to remove injured horse from track.- Must be available to work...