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- Provides daily supervision and guidance to kitchen team members while supporting operational goals related to performance, quality, and profitability. - Enforces company, departmental, safety, sanitation, and conduct policies consistently and in real time. - Coordinates staffing and scheduling needs with culinary leadership to support service demands and guest satisfaction. - Produces menu items according to established recipes and prep lists, ensuring kitchens are stocked, organized, and ready for service. - Supports departmental budget compliance through cost control, inventory monitoring, par management, and waste reduction. - Actively demonstrates and enforces superior customer service standards and addresses service or performance issues as they arise. - Maintains...
The Housekeeper has overall responsibility for cleaning guest rooms and/or suites in a timely and thorough manner to ensure guest satisfaction. Essential Functions - Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing batHRooms, removing trash etc. - Notify team leader when service is complete so rooms may be sold or occupied - Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping - Report, turn in, and/or log all lost and found items according to established procedures - Comply with all health and safety standards - Attend regular meetings as scheduled - Other job-related duties as assigned
SUMMARYThe Housekeeper is responsible for maintaining the cleanliness, safety, and overall appearance of front-of-house and back-of-house areas within the casino and in accordance with company standards, ensuring a clean and welcoming environment for guests and Team Members at all times.- Clean and maintain windows, mirrors, elevators, and other public-facing surfaces- Load washing machines and properly fold towels and linens as needed- Vacuum carpeted areas and clean ashtrays as assigned- Sweep, mop, and maintain all hard surface flooring areas- Remove trash and waste from designated containers and areas- Dust, polish, and maintain furniture, fixtures, and equipment- Respond promptly to spills, waste, or other cleanliness concerns- Maintain...
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including...
- Cleans hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel, as directed- Maintains and cleans all equipment - Reports all safety hazards or maintenance deficiencies for proper handling- Assists guests with issues ensuring guests' satisfaction while operating within established guidelines and policies- Assists the house person with department projects, as needed
- Cleaning VLT machines, in between machines, VLT bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuuming carpet, sweeps and mops tile floors, cleans any spills that occur.- Cleaning any bio hazardous materials when it occurs.- Removing trash from the trash container and places into the dumpsters.- Providing exceptional Customer Service to all guests.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification...
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur- Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests
Essential Responsibilities:- Cleaning VLT machines, in between machines, VLT bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuuming carpet, sweeps and mops tile floors, cleans any spills that occur.- Cleaning any bio hazardous materials when it occurs.- Removing trash from the trash container and places into the dumpsters.- Providing exceptional Customer Service to all guests.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises...
- Provides friendly, professional guest service while working collaboratively with coworkers in a fast-paced hotel environment.- Performs deep cleaning of guest rooms, hallways, elevators, stairwells, vending areas, service landings, maid closets, and other assigned areas in accordance with established standards and training.- Assists with standard guest room cleaning and room turnover as needed based on operational demands.- Follows all established protocols when entering, cleaning, and exiting guest rooms to ensure guest safety, privacy, and satisfaction.- Uses cleaning equipment, tools, and chemicals safely and properly and adheres to all chemical handling and safety procedures.- Maintains accurate records of rooms and areas that have been deep cleaned and reports room status...
General Accountabilities: - Retrieves supplies for room attendants and ensures that all supply carts are completely stocked with supplies, complimentary items, and linens prior to the start of cleaning rounds. - Hands out clean linens to all room attendants and assists with loading linens on supply carts. - Delivers supplies to room attendants during the day as needed. - Using a variety of cleaning agents, cleans all service areas such as vending machines, and ice machines. - Takes soiled linens out to laundry area and delivers clean linens to supply room. - Takes all acquired trash out to trash dumpsters as needed.
MAJOR JOB DUTIES Duties include, but are not limited to the following:- Check orders for daily event set up, service, and strike, also checks for set up requirements for the rest of the week.- Check Banquet storage area and cage daily to maintain organization and inventory levels. Does weekly inventory on all china, glassware and flatware.- Take weekly repairs and maintenance to engineering to maintain equipment in good and safe working order.- Clean and organize banquet kitchen. Clean and organize storage area. Check light bulbs and vacuum floors in ballrooms.- Transport heavy equipment throughout property moving equipment and tables needed to service banquet events.- Operate cleaning equipment, pallet jacks, and kitchen equipment.- Review and comprehend necessary banquet...
- The House Person is to provide an effective and efficient working environment for the Hotel’s Guest Room Attendants ensuring the hotel guest rooms are clean and that the rooms are ready in a timely manner for the next Guest that will be checking in. - Adhere to standards and operating procedures as outlined in the Cactus Petes housekeeping manual. - Must maintain all your GRA (Guest Room Attendant) carts throughout the day with clean sheets, water, rags, and any other material a Guest Room Attendant will be expected to have available to complete a room. - All closets must be well organized, clean, neat and tightly, boxes broken down and taken out every day NO EXCEPTIONS. - Report any safety issues to the Housekeeping Supervisor or Housekeeping Management.- Follow the...
General Accountabilities: - Retrieves supplies for room attendants and ensures that all supply carts are completely stocked with supplies, complimentary items, and linens prior to the start of cleaning rounds. - Hands out clean linens to all room attendants and assists with loading linens on supply carts. - Delivers supplies to room attendants during the day as needed. - Using a variety of cleaning agents, cleans all service areas such as vending machines, and ice machines. - Takes soiled linens out to laundry area and delivers clean linens to supply room. - Takes all acquired trash out to trash dumpsters as needed.
- Delivers linens, towels, amenities, and supplies to guest floors and replenishes linen closets throughout the shift to support housekeeping operations.- Collects soiled linens, used terry, trash, and recycling from guest floors and transports items to designated laundry or disposal areas.- Maintains cleanliness of guest corridors, service hallways, elevator landings, stairwells, vending and ice rooms, and other assigned public or service areas.- Vacuums carpets, sweeps and mops floors, spot-cleans walls and surfaces, and removes debris to maintain a clean, polished environment.- Cleans and maintains back-of-house areas including storage rooms, service closets, and staff workspaces.- Supports room readiness during high occupancy by delivering supplies, assisting with room...
- Responsible for assisting in directing the operations and staff of the HR department. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction- Develops and maintains productive, informative, and respectful relationships that support achievement of business-focused results with assigned departments.- Serves as business partner to various client groups. Understands the organizational structure for each department; develops and maintains knowledge of the business unit needs; provides HR support to team members at all levels of the organization. Assists in ensuring that property HR SLA’s...
- Entry-level position, ideal for starting a career in HR.- Seeking an enthusiastic, people-oriented professional with the energy and skills necessary to onboard new employees.Essential Responsibilities:- Provides assistance in all areas of HR, including employment, communication, team member events and record retention.- Maintains general office and lobby area ensuring that they are neat/clean, orderly and well stocked.- Handles Team Member questions/requests and escalate issues as appropriate to ensure prompt resolution.- Performs administrative duties, including maintaining employee records, data input and research; preparing reports; ordering office supplies, team member/vendor badges, gaming licensing and renewals, etc.- Assists in coordinating and facilitating Talent...
- Supports the internal and external recruitment efforts for the property accordingly - Responsible for greeting applicants and employees in a positive, upbeat manner while answering questions, assisting with application process, answering phone calls and administering selection assessments. Responsible for the maintenance of the Applicant Tracking System to include posting and removal of positions and candidate documentation, assists in the review of request for transfers and applications requirements are met of job desired, and tracks transfer process including personnel requisition and personnel action- Ensures completion of the following paperwork processes: new hires, gaming licenses, drug tests and property to property transfers - Researches rehire data and forwards to...
- Executes the day-to-day benefits administrative function with primary focus on ACA compliance, benefits related activities, and support/resolution of team member and property HR group’s benefits and system related matters. - Assists with the coordination of annual open enrollment and wellness events at the property.- Assists team members with enrollment and navigating the Alight website.- Streamlines training and organizational development activities aligned with the property’s training initiatives.- Creates and prints training materials including manuals, handouts and audio/visual training aids.- Promotes and supports all Organizational Development activities and programs.- Facilitates communication and information exchange that supports property initiatives by hanging...
The human resources coordinator provides quality guest service to internal and external guests upon entering the administration building. They are responsible for maintaining and updating confidential data within Human Resources. ESSENTIAL RESPONSIBILITIES - Maintain front desk reception area including opening and closing the office- Responsible for the data entry in the HRIS system- Operate a multi-line phone- Maintain databases including records of counsel and terminations- Assist walk-in applicants and review applications for completeness- Retrieve drug test results for new hires- Assist in completion of new hire paperwork, and ensure paperwork and disclosures are complete- Create and distribute the orientation list to training coordinator- Collect and complete...