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SummaryThe Event Operations Attendant is responsible for the setup, maintenance, and breakdown of event spaces to ensure successful execution of meetings, banquets, conferences, and special events. This position plays a key role in delivering exceptional guest experiences by ensuring rooms are properly arranged, equipment is functional, and event standards are met.- Set up event spaces according to Banquet Event Orders (BEOs) and diagrams- Arrange tables, chairs, staging, dance floors, podiums, linens, and décor- Ensure proper placement of signage and directional materials- Monitor events to respond to layout changes or operational needs- Maintain cleanliness of meeting rooms, hallways, and storage areas- Assist banquet and catering teams as needed...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur.- Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment.- Replaces toilet tissue and refills paper towel dispensers.- Cleans all escalators and elevators.- Straightens chairs as needed.- Removes glasses, cups, paper, and debris from all assigned areas, per procedure.- Adheres to all regulatory, departmental, and company policies and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict...
- Displays a solid understanding of all cleaning equipment and use of related cleaning chemicals. - Walk the entire casino and building complex public areas cleaning anddemonstrating procedures. - Clean lobbies, public and employee restrooms, offices, meeting rooms, food/beverage outlets and all back of house areas. Submit written inspections to appropriate management. - Follow through on all projects completed and/or scheduled. - Know cleaning supplies available and how to use them properly. - Have working knowledge of equipment and be able to demonstrate its proper operation to others. - Follow company and departmental policies and procedures. - Follow established key and chemical procedures. - Follow and enforce safety and lost and found procedures and guidelines for...
- Displays a solid understanding of all cleaning equipment and use of related cleaning chemicals. - Walk the entire casino and building complex public areas cleaning anddemonstrating procedures. - Clean lobbies, public and employee restrooms, offices, meeting rooms, food/beverage outlets and all back of house areas. Submit written inspections to appropriate management. - Follow through on all projects completed and/or scheduled. - Know cleaning supplies available and how to use them properly. - Have working knowledge of equipment and be able to demonstrate its proper operation to others. - Follow company and departmental policies and procedures. - Follow established key and chemical procedures. - Follow and enforce safety and lost and found procedures and guidelines for...
- Service assigned areas daily, including sweeping and mopping, emptying trash, dusting, polishing, and general cleanliness of all public areas in the hotel including, lobbies, restaurants, bar and lounge, elevators and all public restrooms. - Maintain the highest standards to ensure the quality and cleanliness in the Casino/Hotel and other required areas - Assume the responsibility for keeping the assigned area maintained in accordance with policies and procedures - Clean between slot machines, remove papers and glasses, and discard all empty bottles - Empty and clean ashtray - Keep all slot chairs/table games chairs clean in assigned area - Wipe down all slot machines, changes booths and change banks located in assigned area - Remove spots from mirrors, doors and walls...
- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. - Knows where all...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and...
- Cleaning slot machines, in between machines, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuuming carpet, sweeps and mops tile floors, cleans any spills that occur - Cleaning any bio hazardous materials when it occurs - Removing trash from the trash container and places into the dumpsters - Familiar with the proper use of chemicals and equipment - Must be able to stand and work in a noisy environment without restrictions for up to eight hours per day - Responsible for providing exceptional Red Carpet Customer Service to all guests
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Perform cleaning duties in all areas of the facility including Smoking and Non-Smoking areas, not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up...
- Cleaning slot machines, in between machines, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuuming carpet, sweeps and mops tile floors, cleans any spills that occur - Cleaning any bio hazardous materials when it occurs - Removing trash from the trash container and places into the dumpsters - Familiar with the proper use of chemicals and equipment - Must be able to stand and work in a noisy environment without restrictions for up to eight hours per day - Responsible for providing exceptional Red Carpet Customer Service to all guests
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Strip and wax floors to include base boards. - Shampoo and spot clean carpeted areas. - Normal and deep cleaning of inside/outside of ovens, inside/outside of hoods, flat top, broilers, under and behind coolers, counters and tables, wall, ceiling, and any and all items that come into contact with food and food preparation. - Clean/filter/dump fryers on a set schedule.- Ensure proper storage of equipment, chemicals and restaurant supplies in...
- Providing administrative and secretarial support for General Manager and Executive Team.- Prepares and types correspondence, forms, reports, charts and graphs.- Ensures competency of work from the standpoint of grammar, composition and format.- Sets up and maintains all files and records, as required.- Places, accepts and screens telephone calls and refers calls to others as appropriate.- Schedules appointments, make flight, hotel and other travel arrangements.- Receives, opens and distributes incoming mail and documents.- Performs duties as assigned, always presenting oneself as a credit to Hollywood and encouraging others to do the same.- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
SUMMARYThe Executive Casino Host develops and sustains high-value relationships with VIP players by leveraging targeted marketing strategies and delivering exceptional, personalized service.- Develops and maintains relationships with VIP customers through weekly telemarketing efforts and in-person engagement on the casino floor- Proactively seeks new business on the casino floor by promoting the benefits of the Players Club card program and enrolling new members- Maintains a strong, visible presence on the casino floor to meet and greet guests during individual visits and special events- Generates revenue through account development and effective use of current customer databases- Makes informed decisions regarding complimentary offerings based on recorded...
- Create player loyalty by building lasting relationships with our guests- Be a PENN Play ambassador by knowing the ins and outs of our loyalty program and sharing with guests what it offers- Communicate with our guests through multiple channels; communications include phone, email, mail, and in person greetings- Create quarterly plans to target prospective high-end players with fading activity- Plan and host parties, dinners, events, and trips for assigned players- Acts as a resource to guests and fellow employees by maintaining a working knowledge of promotions and special events
- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner- Develops relationship with VIP players to grow VIP player base and increase Company revenues by assuring customer retention and repeat business.- Attracts and manages VIP customers through weekly telemarketing and in person contact on the casino floor. Exercises discretion to provide VIP guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.- Devotes significant time being visible and available on the casino floor in order to meet and greet VIP guests during individual visits as well during special events.- Highly knowledgeable of credit procedures, if applicable. Encourages the use of credit and may...
- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner- Develops relationship with VIP players to grow VIP player base and increase Company revenues by assuring customer retention and repeat business.- Attracts and manages VIP customers through weekly telemarketing and in person contact on the casino floor. Exercises discretion to provide VIP guests with hospitality arrangements, including rooms, food, beverages, and assists with special requests.- Devotes significant time being visible and available on the casino floor in order to meet and greet VIP guests during individual visits as well during special events.- Highly knowledgeable of credit procedures, if applicable. Encourages the use of credit and may...
SUMMARYThe Executive Casino Host – Multi-Cultural builds and sustains strong relationships with VIP players by delivering personalized service and executing strategic marketing efforts tailored to diverse player segments. - Develops relationships with VIP customer base through weekly telemarketing and in person contact on the casino floor- Proactively seeks out new business on casino floor, introducing the benefits of and soliciting enrollment for the Players Club card program- Devotes significant time being visible and available on the casino floor in order to meet and greet guests during individual visits as well as during special events- Generates revenue through development of accounts and utilizing current databases- Makes appropriate decisions regarding complimentaries...
- Manages and oversees food storage, preparation and production, and menu creation; determines efficient use of food items. - Responsible for designing and coordinating menus for all restaurant facilities and banquet facilities. - Responsible for all food related costs and other cost associated with the food service operations on property. - Responsible for facility maintenance with the Food and Beverage areas. - Effectively manages the food service staff and ensures Red Carpet Readiness. - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Manages employees engaged in food preparation and production. - Reviews preparation and production...
