Click column header to sort
What does Hollywood Casino & Hotel have to offer?- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University, discounts & Diversity Scholarship for team members dependents.As a Revenue Audit Clerk, you will:Shift: 7am to 3:30pm | Off days: Tuesday through Friday | Pay: $17 per hour- Assembles, Audits, and prepares various income control reports according to established procedures.- Prepares appropriate documentation for property’s records.- Resolves extraordinary problems related to daily Audits.- Responsible for training in conjunction with Supervisor.- Recommends improvements of Audit procedures to Supervisor.- identifies confidential information and follows procedures for...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Responsible for the daily Audit of Cage, Slots, Table Games, gaming, and non-gaming revenue areas.- Prepares exception reports for instances of non-compliance with operational practices; engages team members and trains them appropriately to mitigate future occurrences.- investigates and reports to supervisor any discrepancies determined through Audit process.- Prepares journal entries to record daily revenue and/or cashier activity.- Maintains accurate records and files pertaining to daily Audits of areas of responsibility.- Prepares and accumulates information used to prepare the Daily Operating Report.- Responsible for ensuring regulatory compliance within area of...
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Maintenance Technician, you will:Shift: 3:00pm - 11:30pm or 11:00pm - 7:30am Pay: Up to $20.00 per hour (BOE)- The Engineer III performs journeyman to advanced level general maintenance, repairs, and support functions in the areas of general maintenance, plumbing, kitchen & refrigeration equipment, carpentry, HVAC and electrical devices.- Notifies Maintenance Supervisor or Manager concerning needs of major repairs or additions to lighting, heating, cooling,...
- Adheres to established departmental and property policies and procedures regarding guest service standards.- Responsible for the repair, maintenance, and general operating condition of slot machines.- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.- Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance.- Utilizes shop machines to fabricate standard or routine parts.- Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either.- Responsible for the inspection, installation, and removal of slot machines.- Maintains player-tracking system and EZ Pay equipment.- Responsible for completing all regulatory...
- Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff - Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities - Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, as necessary or required, in accordance with established health and safety standards - Knows and promotes current casino events and programs and can give guests directions to all casino areas - Thanks customers, invites them back, wishes them luck and makes it...
- Assists in the set up and break down of events. - Prepares and serves guests nonalcoholic and alcoholic beverages as needed.- Enter all orders into micros in a timely matter.- Anticipate guests needs.- Follows steps of service as outlined in training manual.- Totals bill and accepts payment in accordance with all Food and Beverage internal controls.- Communicates immediately to the supervisor all guest comments or concerns.- Must be able to adjust to non-consistent schedule.- Regular participation in scheduled Event Center events is required. - Completes any task assigned by supervisor.- Adhere to HCCTR as well as all Food and Beverage Policies and service standards.- Must deliver ACES Guest Service to every guest during every transaction.- Enthusiastically...
- Responsible for the proper execution of assigned duties. - Be knowledgeable of and adhere to all rules and regulations , policies, and procedures. - Provide directions and safety for the property including all Employees and guests.- Overall protection of company assets.- Interact with guests and employees in a professional manner. - Interact with local law enforcement agencies. - Maintain a written log of incidents involving guests or Employees, and prepare additional detailed reports, as may be required. - Administer first aid and assist injured guests and employees. - Ensure departmental compliance with federal, state, and local regulations, and with departmental and company policies and procedures. - Responsible for adherence to health, fire, and safety regulations,...
- Responsible for the proper execution of assigned duties. - Be knowledgeable of and adhere to all rules and regulations , policies, and procedures. - Provide directions and safety for the property including all Employees and guests.- Overall protection of company assets.- Interact with guests and employees in a professional manner. - Interact with local law enforcement agencies. - Maintain a written log of incidents involving guests or Employees, and prepare additional detailed reports, as may be required. - Administer first aid and assist injured guests and employees. - Ensure departmental compliance with federal, state, and local regulations, and with departmental and company policies and procedures. - Responsible for adherence to health, fire, and safety regulations,...
SUMMARY: Maintain high standards of cleanliness in accordance with the policies and procedures set forth by the company. Assist customers as necessary to ensure their satisfaction. ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Responsible for cleaning all slot machines, floors, windows, walls, stairs, and elevators. - Responsible for spot vacuuming as required. - Cleaning, disinfecting, and restocking all restrooms. - Mopping floors around the bars, restrooms and other areas as needed. - Responsible for removing all trash and debris from machines, emptying and cleaning of all ashtrays. Trash and debris to be deposited in the outside dumpster. - Use of chemicals for cleaning and personal protective equipment. - Ability to read, follow instructions, and understand visual aids. - Must be able...
- Supervises and coordinates the day to day activities of workers engaged in cleaning and maintaining premises. - Inspects assigned areas in order to provide feedback to management and team members on the cleanliness and maintenance of those areas against standards. - Provides training, coaching, and counseling to Housekeeping team members in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Creates maintenance requests by filling out work orders. - Controls and accounts for all Housekeeping keys as per standards. - Reviews workflow and...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance...
- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur - Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters - Familiar with the proper use of chemicals and equipment - Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day - Responsible for providing exceptional customer service to all guests
ESSENTIAL DUTIES AND RESPONSIBILITIES:- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur- Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters- Familiar with the proper use of chemicals and equipment- Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day- Responsible for providing exceptional Red Carpet Customer Service to all guests
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Cleans slot machines, ash trays, trash cans, restrooms, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas.- Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur.- Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment.- Replaces toilet tissue and refills paper towel dispensers.- Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates.-...
-Displays a solid understanding of all cleaning equipment and use of related cleaning chemicals.-Walk the entire casino and building complex public areas cleaning anddemonstrating procedures.-Clean lobbies, public and employee restrooms, offices, meeting rooms, food/beverage outlets and all back of house areas.-Submit written inspections to appropriate management.-Follow through on all projects completed and/or scheduled.-Know cleaning supplies available and how to use them properly.-Have working knowledge of equipment and be able to demonstrate its proper operation to others.-Follow company and departmental policies and procedures.-Follow established key and chemical procedures.-Follow and enforce safety and lost and found procedures and guidelines for energy conservation.-Know proper...
- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines. - Removes trash from trash containers and places into the dumpsters. - Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor plates, entrance door brass, and kick door brass plates. - Cleans all escalators and elevators. - Knows where all...
- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Perform cleaning duties in all areas of the facility including Smoking and Non-Smoking areas, not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up...
- Operating carpet shampooer and buffer.- Going up in the high lift to clean ceiling fixtures.- Recognizing and ensuring appropriate chemicals are used when cleaning and mixing appropriate chemicals.- Moving furniture and cleaning of assigned areas.- Maintaining and cleaning machines after use.- Reporting any problems to Supervisor.- Adhering to all company policies and procedures.- Mopping, scrubbing, rinsing and polishing hard floors.- Moving, rearranging and cleaning furniture.- Operating and controlling all mechanical equipment including rotary machines, blowers and backpack vacuums.- Providing exceptional Customer Service to all guests.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable...
- Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Recognize and ensure appropriate chemicals are used when cleaning and mixing appropriate chemicals.- Move, rearrange and clean furniture.- Report any problems, including property damage or equipment failure, to Environmental Services leadership.- Mop, scrub, rinse and polish hard floors.- Safely operate and control all mechanical equipment as necessary to perform job duties assigned as well as maintain and clean machines after use.- Perform deep cleaning duties in all areas of the facility and perform EVS Attendant duties as required and/or assigned.- Stock and supply all service areas with appropriate cleaning...
ESSENTIAL DUTIES AND RESPONSIBILITIES - Oversee and be responsible for one or more EVS work crews under the guidance of the Assistant Shift Manager- Assist in training, scheduling, and updating zone assignments for team members- Maintain key control and attend leader shift and department meetings- Inspect and submit inspections for property lobbies, restrooms, offices, meeting rooms, food/beverage outlets, and all back of house areas- Communicate and delegate tasks and problem solve effectively with all guests, team members, and managers- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
