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- Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows, restaurants, counter tops, furniture, and any other decorative objects in the casino or common areas - Vacuums carpet, sweeps and mops tile floors, cleans any spills that occur - Cleans any bio hazardous materials when it occurs - Removes trash from the trash container and places into the dumpsters - Familiar with the proper use of chemicals and equipment - Must be able to stand and work in a noisy, smoke filled environment without restrictions for up to eight hours per day - Responsible for providing exceptional customer service to all guests
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- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor...
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- Provide stellar customer service including participation in and promotion of customer service programs to continuously improve customer service.- Perform cleaning duties in all areas of the facility including, but not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up litter, emptying wastebaskets, cleaning ashtrays and removal and transport of garbage.- Clean all walls, ceilings, doors, windows, sills, furniture, woodwork, and fixtures in all areas of the facility.- Clean and...
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- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Perform cleaning duties in all areas of the facility including Smoking and Non-Smoking areas, not limited to cleaning, sweeping, mopping, washing, waxing, polishing, vacuuming, and spot, stain or dirt removal of all floors, rugs, carpets, upholstered furniture and draperies, dusting, scrubbing, sanitizing, and buffing including using some machinery as required such as vacuums or floor cleaners.- Maintain cleanliness of all areas including picking up...
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- Service assigned areas daily, including sweeping and mopping, emptying trash, dusting, polishing, and general cleanliness of all public areas in the hotel including, lobbies, restaurants, bar and lounge, elevators and all public restrooms - Maintain the highest standards to ensure the quality and cleanliness in the Casino/Hotel and other required areas - Assume the responsibility for keeping the assigned area maintained in accordance with policies and procedures - Clean between slot machines, remove papers and glasses, and discard all empty bottles - Empty and clean ashtray - Keep all slot chairs/table games chairs clean in assigned area - Wipe down all slot machines, changes booths and change banks located in assigned area - Remove spots from mirrors, doors and walls...
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- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor...
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- Adheres to all departmental and property policies and procedures regarding guest service standards. - Cleans slot machines, in between machines, ash trays, slot bases, trash cans, restrooms, offices, public areas, windows and ledges, restaurants, lighting, walls, counter tops, furniture, and any other decorative objects in the casino or common areas. - Vacuums carpet, sweeps and mops tile floors, and cleans any spills that occur. - Cleans up any biohazardous materials according to established guidelines.- Removes trash from trash containers and places into the dumpsters.- Familiar with the proper use of cleaning solutions and equipment. - Replaces toilet tissue and refills paper towel dispensers. - Cleans and polishes all furniture, marble, brass fixtures, brass floor...
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- Operating carpet shampooer and buffer.- Going up in the high lift to clean ceiling fixtures.- Recognizing and ensuring appropriate chemicals are used when cleaning and mixing appropriate chemicals.- Moving furniture and cleaning of assigned areas.- Maintaining and cleaning machines after use.- Reporting any problems to Supervisor.- Adhering to all company policies and procedures.- Mopping, scrubbing, rinsing and polishing hard floors.- Moving, rearranging and cleaning furniture.- Operating and controlling all mechanical equipment including rotary machines, blowers and backpack vacuums.- Providing exceptional Customer Service to all guests.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable...
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- Operating carpet shampooer and buffer- Going up in the scissor lift to clean ceiling fixtures- Recognizing and ensuring appropriate chemicals are used when cleaning and mixing appropriate chemicals- Moving furniture and cleaning of assigned areas- Maintaining and cleaning machines after use- Reporting any problems to Supervisor- Adhering to all company policies and procedures- Mopping, scrubbing, rinsing and polishing hard floors- Moving, rearranging and cleaning furniture- Operating and controlling all mechanical equipment including rotary machines, blowers and back vacuums- Providing exceptional Red Carpet Customer Service to all guests- Cleaning and picking up trash in the parking lots and on all garage levels- Driving the Property’s Gator (vehicle) to collect...
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- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Strip and wax floors to include base boards. - Shampoo and spot clean carpeted areas. - Normal and deep cleaning of inside/outside of ovens, inside/outside of hoods, flat top, broilers, under and behind coolers, counters and tables, wall, ceiling, and any and all items that come into contact with food and food preparation. - Clean/filter/dump fryers on a set schedule.- Ensure proper storage of equipment, chemicals and restaurant supplies in...
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Must be a minimum of (21) years of age. Minimum of one (3) years' experience in housekeeping & (1) years of supervisor or management experience. Knowledge of general housekeeping methods and equipment. Ability to lead and assist in the oversight of environmental services. Ability to make independent decisions, to follow instructions, and to accept constructive criticism. Ability to communicate effectively and work cooperatively with other shifts Good motor coordination and manual dexterity are required for various work routines such as lifting, pushing, pulling and moving equipment, supplies, etc. Must have a telephone or designated contact phone number. Ability to work flexible hours if needed. Ability to perform essential job functions. Ability to speak, write and...
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- Generate incremental revenue within top player segment by identifying and attracting new premium players to property.- Create fun and excitement through specialized, personalized and preferential services. - Increase property profitability by targeting high margin accounts to reactivate, develop and maintain.- Build player loyalty and promote return visits by maintaining contact with a base of customers via their channel of choice including targeted telemarketing efforts.- Cultivate leads received through in-house channels and through networking through established customer base.- Act as a guest liaison, handle issues and resolve situations to ensure smooth operations and excellent customer service. - Receives and addresses all incoming phone calls for fellow Player...
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- Supervises, coordinates, and participates in activities of Chef/Kitchen Managers, Cooks, and other kitchen personnel engaged in preparing and cooking foods at Hollywood Casino at Penn National Race Course by performing the following duties. - Must adhere to concessions and beverage policies. - Estimates food consumption, and requisitions or purchases foodstuffs. - Receives and examines foodstuffs and supplies to ensure quality and quantity meet established standards and specifications. - Selects and develops recipes based on type of food to be prepared. - Supervises personnel engaged in preparing, cooking, and serving meats, sauces, vegetables, soups, and other foods. - Supervises food servers, bus persons, food runners, bartenders, concessions cooks, dish room stewards,...
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- Achieves desired results through established methods, procedures, and guidelines to maintain designated standards and high-quality service. - Monitors results through inspection, evaluation, and analysis; makes changes if necessary, to achieve goal. - Maintains food costs and labor percentiles. - Maintains consistent food quality for all Food & Beverage outlets. - Responsible for the development and implementation of menus for all food outlets.- Assists Director/VP with the implementation and updating of the Food & Beverage inventory Control System.- Responsible for the oversight of Food & Beverage Back of House leadership staff. - Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and...
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- Manages and oversees food storage, preparation and production, and menu creation; determines efficient use of food items. - Responsible for designing and coordinating menus for all restaurant facilities and banquet facilities. - Responsible for all food related costs and other cost associated with the food service operations on property. - Responsible for facility maintenance with the Food and Beverage areas. - Effectively manages the food service staff and ensures Red Carpet Readiness. - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Manages employees engaged in food preparation and production. - Reviews preparation and production...
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Experienced Blackjack, Roulette, Mini Bac Dealer*$5,000.00 Sign-on Bonus! SUMMARYThe dealer is in charge of running the games played by our guests. For card games, they deal the cards used, take bets from players, and monitor suspicious behavior to prevent cheating. During gameplay, the dealer also manages the betting pot and pays out winnings after each hand. The ideal candidate for this position is someone who has previous dealer experience. ESSENTIAL RESPONSIBILITIES - Use of gaming equipment- Providing game security- Money handling- Wager positioning- Verbalizing game- Assists guests in learning games
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What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino/Hotel Maintenance Technician, you will:Shift: 2:00pm - 10:30pm or 10:00pm - 6:30am Pay: Starting at $20.00 per hour- The Engineer III performs journeyman to advanced level general maintenance, repairs, and support functions in the areas of general maintenance, plumbing, kitchen & refrigeration equipment, carpentry, HVAC and electrical devices.- Receives work assignments via HotSOS, executes assignments and completes work orders as directed.- Notifies...
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Experienced Dealer - Blackjack, Roulette, Mini Bac*$6,000.00 Sign-on BonusSUMMARYThe dealer is in charge of running the games played by our guests. For card games, they deal the cards used, take bets from players, and monitor suspicious behavior to prevent cheating. During gameplay, the dealer also manages the betting pot and pays out winnings after each hand. The ideal candidate for this position is someone who has previous dealer experience. ESSENTIAL RESPONSIBILITIES- Use of gaming equipment- Providing game security- Money handling- Wager positioning- Verbalizing game- Assists guests in learning games
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- Responsible for the accuracy and professional, proficient manner in dealing a specific table game according to property policies and procedures and in compliance with Gaming regulation - Provides notification to the Box person or Floor Supervisor, where applicable, when decisions pertaining to the game are required - Exchanges currency for gaming chips and pay or collect bets according to house rules in an accurate manner. - Advises Floor Supervisor or Manager of any disputes or arguments that may arise during the game among players/dealer. - Responsible for analyzing customer play for cheating scams and suspicious variations in play. - Ensure the safety and security of guests and employees. - Paying wins.- Supports and maintain courtesy guidelines at all times. -...
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Must be able to deal at least one game including, Blackjack, Roulette, Craps or Carnival Games (three-card Poker, Caribbean Stud Poker, River Boat Poker, 21+3, Flop Poker, etc…). Must provide prompt, courteous and accurate dealing at assigned table(s) in accordance with established procedures. Assist guests in understanding the rules and ensure adherence to established policies and procedures. Maintain the security of assigned game(s) at all times. Report any safety hazards to assigned Games Supervisor.
