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- Responsible for filling, balancing, and dropping all kiosk machines assigned per shift.- Performs daily maintenance, cleaning, and servicing of kiosk machines.- Reports issues surrounding the kiosks to Kiosk Lead.- Responsible for buys, transfers, and exchanges with the Main Bank.- Monitors daily activity of machine status on the Cage X-Change Manager.- Researches all shift variances and reports problems to Kiosks Team Lead.- Works directly with TDN services on all machine maintenance and upgrades.- Scans TiTOs, handles jackpots, and generates all shift reports for balancing purposes.- Responsible for short pays and kiosk customer disputes.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
Essential Responsibilities:- Transfer food inventory from warehouse to kitchen, between kitchens, and restocking areas as instructed.- Receives and unloads product in stocking storage rooms, walk-in refrigerators and freezers and makes deliveries to appropriate outlets. - Responsible for the organization, rotation, and labeling of products and sanitation of storage areas.- Assist in putting restocking areas of each kitchen and storage areas. Unpacks according to instructions- Use carts to transport items to be restock.- Puts away delivered product in a timely manner following health code.- Ensure that all supplies are delivered as requested and notify management of any discrepancies.- Report daily counts and/or record on tracking logs for ordering and control purposes.-...
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Maintains established pars and inventory of supplies through daily monitoring. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Assists in work procedures and expedites workflow to all Stewarding employees,...
- Determines guest needs and suggests products to enhance service and meet sales goals.- Assists guests in their menu selections and packages guest orders according to established recipes and outlet standards.- Operates electronic cash register system to accurately and immediately account for payment transactions; transports monies to and from the main Credit cage.- Responsible for completing all day-to-day activities in work areas to maintain service, product quality, and cashiering responsibilities in a sanitary, safe, and effective manner.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Distributes monies to gaming guests via check cashing and conversion of coins and gaming checks into currency.- Ensures accountability of all transactions through verification and documentation of exchanges.- Responsible for maintaining all funds entrusted to him/her on a shift basis and providing prompt, friendly, and courteous service to all guests.- Promotes positive interaction with guests and employees at all times by providing a fun-filled, entertaining environment through flawless delivery and execution of services.- Responsible for the makeup and verification of bankrolls by supplying currency, coin, and gaming checks for all money-handling departments.- Responsible for the operation of assigned customer window, employee window (JPH), Poker Room window, and/or Chip...
- Loads and unloads washers per machine guidelines. - Loads and unloads dryers per machine guidelines.- Stretches tangled sheets.- Runs towels through towel folder.- Manually folds towels and bedspreads.- Runs sheets through the ironer at the recommended speed.- Catches (collects) sheets and other linen at the back and stacks them in appropriate carts.- Sorts and soaks stained linen and terry in soaking bins.- Watches and reports malfunctioning problems with all equipment.- Transports linen and terry from sort and storage location to washers.- Understands how to safely use all equipment at the required productivity level.- Cleans lint from all machines in use during and at the end of shift.- Cleans working area regularly.- Works as a team with coworkers.-...
ESSENTiAL DUTiES AND RESPONSiBiLiTES - Sort linens according to type. - Prepare linens for delivery to off-site laundry - Weigh linens to ensure maximum efficiency for wash loads. - Load and unload washers and dryers once cycle is complete into proper receptacles. - Ensure proper wash cycle is used and proper drying time set for items that require drying. - Take towels from receptacles and places on feed board, keeping the edges straight, for feeding into the towel folder. - Stocking closets. - Complete special cleaning projects as assigned by Housekeeping Management. - Separate damaged or stained linen from regular linen and store in a separate container. - Take towels from the towel folder and place them onto the metro-carts. Ensure the count is recorded properly and is cleared from the...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Responsible for safe and efficient production of food products, including quality and quantity control, par levels, food storage, product rotation, cutting, slicing, sauté, frying, mixing, grilling, etc. - Assists in creation of specials/menu items, plating guides and procedures, line checks, inventory, inventory control, and takes a leadership role in the kitchen operation. - Assists with set up and operation of multiple outlets in Hollywood Casino; coaches Cook Level 2 and 3 for cross utilization of labor and upward mobility opportunities. - Produces stocks, soups, and sauces as part of preparation of daily food (meal period) service. - Follows SOPs and production list to meet required par levels and specifications for assigned station or duties at Hollywood Casino. -...
- Reads food orders from computer printouts and prepares food items according to established menu plans. - Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests. - Washes, slices, peels, and cuts various foods to prepare for cooking or serving. - Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. - Prepares a daily prep list and written daily orders. - Engages the guest each time they come to the line. Explains product, asks questions, and builds positive relationships with the guests. - Coordinates and communicates orders with dining room staff. - Receives and delivers food to the proper areas. - Works the line in...
- Responsible for safe and efficient production of food products, including quality and quantity control, par levels, food storage, product rotation, cutting, slicing, sauté, frying, mixing, grilling, etc.- Assists in creation of specials/menu items, plating guides and procedures, line checks, inventory, inventory control, and takes a leadership role in the kitchen operation.- Assists with set up and operation of multiple outlets in Hollywood Casino; coaches Cook Level 2 and 3 for cross utilization of labor and upward mobility opportunities. - Produces stocks, soups, and sauces as part of preparation of daily food (meal period) service. - Follows SOPs and production list to meet required par levels and specifications for assigned station or duties at Hollywood Casino. - ...
- This position will work primarily overnight shift to ensure sanitation standards are upheld. Assistance on other shifts such as swing and day shifts could be applicable.- Maintains all F&B Back of House outlet work areas (kitchens, cooking preparation, etc.), equipment (cook stoves, grills, stove hoods, deep fryers, etc.), including casino bars, and utensils in a clean and sanitary manner and in accordance with OSHA and ServSafe standards. - Trains and develops Utility staff to exceed established sanitation and cleanliness levels. - Develops equipment cleaning schedules for fixed and movable equipment. - Removes garbage and trash, places receptacles in a designated area after cleaning and relining them. - Operates mechanical devices designed to assist such as scrubbers and...
- Assists with daily crew changes and daily distribution of assignments and projects.- Lead operation workers on all assigned task. Ensure workers are following directions as dictated by Management.- Assist in training all new hires to ensure department, emergency, and property guidelines are adhered to.- Ensure emergency stations are fulfilled as outlined in the Station Bill.- Act as Lead and first responder for fire and man-over-board emergencies as outlined in the Station Bill. - Perform general carpentry work, including framing walls, hanging drywall, building shelves etc. - Perform general painting work, including doors, frames, and walls.- Perform general casino repairs, including carpet replacement & repair, tile replacement & repair, wallpaper replacement & repair,...
- Oversees the operations of the Club Hollywood, including supervision of Marketing Services Representative staff in the absence of a Marketing Services Supervisor, ensuring accuracy and integrity of database information and maintaining the highest level of guest service for casino players. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Understands and adheres to all property and departmental standards, policies, and procedures. - Consistently performs duties in compliance with all departmental service standards, department-specific policies and procedures, and policies set forth within the property Employee Guidance Manual. - Assists Marketing...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Provide especially timely & knowledgeable service; and then some- Always find solutions to guests’ problems. Use the guest’s name when appropriate- Thank the guest and invite him or her back- Oversee scheduling, training, development, motivation and supervision of the security staff personnel- Assist sick or injured patrons and employees- Assist Games and Slots department in removing drop boxes- Report unsafe or hazardous conditions- Assist patrons and employees on directions and proper procedures- Check identification to ensure guests are over the age of 21 and constantly monitor and train Security Officers in the importance of the checking of all subjects who look under 30 years of age- This training will also include the awareness of the use of fraudulent iD’s-...
- Adheres to established departmental and property policies and procedures regarding guest service standards.- Responsible for performing a wide variety of diagnoses and repairs of slot machines, with infrequent assistance.- Provides training or assistance to lesser experienced Slot Technicians; assists with supervisory functions as business needs dictate.- Conducts regular assignments as needed to increase overall department technical knowledge.- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance.- Replaces parts and circuit boards which have caused malfunctions; repairs circuit boards with minimal assistance.- Utilizes shop machines to fabricate standard or routine parts.- Maintains superior skill levels in...
- Provides superior customer service, positively effects interactions with external/internal guests and team members. Builds and maintains strong positive working relationships with all guests, vendors, and team members.- Trains, evaluates, and motivates Slot Performance team members whileproviding guidance and resources for career goal achievement.- Understands department objectives, standards, and guidelines to achieve effective supervision of department.- Establishes and maintains a preventative maintenance schedule. - Ensure the Slot Performance department and team members are in compliance with all state, company, and department policies. - Install, upgrade/convert, and repair all casino related equipment. - Understands casino floor communication and system...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acts as a Manager on Duty during business hours and exercises good judgment in service recovery. - Greets guests and offers assistance and/or instruction in the use of Spa; ensures all guests are being assisted in relaxation areas. - Processes register transactions for Spa services and retail purchased; utilizes POS system and ARTS to ensure that all transactions are completed correctly. - Trains Spa Front Desk staff and new Spa Attendants. - Maintains Spa facilities in clean and attractive condition. - Maintains par stock levels for Spa supplies; places orders as needed. - Schedules Spa and salon appointments. - Performs all other related and compatible duties as assigned. - Maintains...
- Directs the work of the surveillance officers on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.- Understands department objectives, standards, guidelines, and budget to achieve effective supervision of department.- Assists in training and development of surveillance officers ensure superior customer service standards are achieved.- Ensures that all company and departmental procedures are followed; assists various local, state, and federal authorities in various activities and investigations to ensure that procedures and laws are observed.- Participates in any court actions relating to gaming violations in order to represent facts as obtained by department.- Maintains daily log and reports to ensure that adequate...