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Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Adheres to established departmental and property policies and procedures regarding guest service standards. - Demonstrates ability to produce all recipes on restaurant menu in a consistent manner in accordance with menu standards. - Oversees and is directly involved in the production of all food items on restaurant menu. - Assists in work direction of kitchen staff ensuring adherence to work procedures, quality standards, and menu specifications. - Prepares a daily prep list and written daily orders; ensures par stock levels are maintained. - Maintains control of the kitchen and informs chefs if staffing levels are not appropriate based on business volumes; assumes limited accountability of supervisors in their absence. - Communicates effectively with Front of House staff. - Coaches and...
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Removes bill validator cartridges from slot machines and replaces with empty cartridges.- Loads bill validator cartridges on the cart and transports it to the Count Room.- Signs out Count Room keys.- Counts and straps currency from bill validator cash boxes.- Uploads the bill validator amounts to be entered into OASiS system.- Scans and uploads TiTO vouchers in the data imaging system.- Counts, straps, and records currency from Table Games drop boxes.- Verifies and Audits documents from Table Games drop boxes to the Drop Verification Report and corrects any system errors or...
- Back stock supplies and secure supplies when they arrive. - Support and assist the attendants in the completion of daily tasks within the department. Responsible for managing work assignments provided by the Assistant Shift Manager. Provide direction to ensure the completion of daily/weekly/monthly tasks. - Attendant is responsible for assisting in body fluid clean-up property wide.- Complete all assignment sheets during the scheduled shift.- Ensure the shift report is accurately filled out and submitted before leaving for the day.- Maintain open and consistent communication with EVS Management.- Get necessary cleaning supplies for departments, fellow employees, and guests as requested.- Immediately respond to calls for housekeeping problems; broken glass, spills, toilet...
- What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a EVS Lead Attendant, you will:Pay: $18.00 per hourSupervises all cleaning and maintenance operations and department personnel during assigned shifts. - Supervises the cleaning, follow up of maintenance, and repair of all facilities and equipment.- Contributes and assists in the evaluation of employee performance reviews. - Provides and administers all new hire training.- Maintains key control. - Involved with the scheduling, disciplinary actions, payroll and...
- Responsible for overseeing one or more EVS work crews as assigned. - Assists in training and scheduling employees; reviews and updates station assignments for team members. - Assists in the evaluation of employee performance reviews. - Performs EVS Attendant duties as required. - Maintains key control. - Communicates effectively with all guests, team members, and managers within the casino and building complex. - Knows where all facilities in the casino are located. - inspects lobbies, restrooms, offices, meeting rooms, food/beverage outlets, and all back of house areas and submits written inspections to appropriate management. - Accountable for conducting department walkthrough, special cleaning projects, and meeting department cleanliness standards. - Familiar with the proper use of...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Provides counseling and supports employees in meeting their responsibilities and becoming part of the team- Monitors job performance daily, executes and issues room inspection and area inspection feedback to guest room attendants and laundry attendants- Coordinates daily room assignments in the absence of the executive housekeeper- Ensures that rooms are being updated on a timely basis- Ensures all employees follow hotel policies and procedures- Expedites and oversees special requests from the Front Desk- Motivates employees to provide superior customer service to our guests- Meets the attendance guidelines of the job and adheres to departmental and company policies- Ensures that linen and supplies are tracked and accounted for daily- Responsible for providing...
1. Deliver internal and external guest service the Pinnacle Way by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests’ problems. Use the guest’s name when appropriate. Thank the guest and invite him or her back.).2. Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. 3. Responsible for the quality and quantity of work, ensuring par levels are met. 4. Trains Laundry Attendants, ensuring proper...
- Repairs and installs electrical systems and apparatus, including repairing heaters, light switches, outlets, wire panels, transformers, light fixtures, etc. - Repairs and installs plumbing, including repairing toilets, sewage discharge lines, sinks, dishwashers, ruptured lines, etc. installs new water lines, toilets, and sinks; unclogs toilets and drains; heat tapes plumbing lines. - Performs general preventive maintenance, including changing filters, lubricating mechanical parts, cleaning ice machines, changing light bulbs, etc. - Performs general carpentry work, including framing walls, hanging drywall, building shelves, laying carpet, etc. - Maintains HVACsystem, including repairing and cleaning units, changing filters, and lubricating parts.- Performs locksmith tasks...
The following and other duties may be assigned as necessary for multi properties in the Tunica area, including Hollywood Casino Tunica, Bally’s and/or Resorts: - Responsible for providing guidance and daily oversight of the Revenue Audit department in absence of Supervisor or Manager. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Coordinates all daily revenue Audits. - Prepares and reviews...
SUMMARYOfficers are employed to protect property and life and enforce safety regulations by performing the following duties to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. ESSENTIAL DUTIES AND RESPONSIBILITIES:Other duties may be assigned. - Through alertness, diligence, specified procedures and proactive attention to potential danger and security risks, the security officer shall protect our guests, our property and our staff from harm or loss. - Patrols, periodically, buildings and grounds of the facility, as directed; or stand watch, as directed, at an assigned security post, to oversee the comfort, safety and security of our guests. - Examines various points of entry to determine that they are secure. - Conducts...
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Lead Security Officer, you will:Shift: Grave: 10:30pm- 7amPay: $18.50 per hour- Adheres to all departmental and company policies and procedures regarding guest service standards.- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills...
What does Hollywood Casino & Hotel have to offer?- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University, discounts & Diversity Scholarship for team members dependents. As a Lead Secuirity Officer, you will:Shift: 9:45pm- 6:15am | Pay: $18.50 per hour- Patrol exterior of property including Parking Garage by foot and patrol vehicle.- Oversee high volume outdoor events for security and traffic concerns.- Safeguards and protects Hollywood Casino St. Louis assets.- Enforce Missouri Gaming Commission Regulations including the System of Internal Controls.- Prepares Security Incident Reports.- Train and schedule Security personnel.- Escorts Gaming Chips, Tokens and cash of $500.00...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
Wash dishes and pots.Mops floors.Disposes of garbage and grease. Maintains par levels of plates, glassware, silverware, condiments, and all other items.Breaks down all trays of dirty dishes brought from the dining room.Carries dirty dishes from the breakdown area to the dishwashing area.Uses step ladder to clean walls, vent-a-hoods, lights, and glass.Removes all bagged dirty linen and replaces the linen.Works well with all other restaurant employees to promote a team-first atmosphere.Displays an energetic attitude while working with guests and employees.Maintains appearance and organization of the back line, ensuring that the service coolers are cleaned and supplied.Maintains standards set by management in scraping, racking, stacking, and washing of chinaware,...
The lead surveillance agent conducts clandestine surveillance throughout the casino property for the protection of company assets utilizing video and audio capabilities. ESSENTIAL RESPONSIBILITIES - Monitor casino guests and team members throughout the property- Observe and videotape table games and electronic gaming devices to ensure integrity on the games- Observe and videotape count room activities such as table game drops, bill validator drops in protection of company assets until all are accurately and properly accounted for- Observe and videotape cage areas for proper redemption and payout of chips, tickets and other casino related instruments used on a daily basis- Review and report videotaped incidents to the requestor- Report violations of company policy,...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. - Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities. - Provides fast, friendly, professional, and responsive customer service to guests.- Maintains cleanliness of designated area. - Ices and fills all non-alcoholic drinks for servers. - Provides work direction to assigned bar attendants. - Opens and closes bar according to established procedures. - Responsible for maintaining and balancing a cash drawer, Credit charges, and...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Acts as a leader of the department working with and on behalf of the supervisory team; keeps team members and department leaders well-informed regarding hotel operations. - Provides training and insight to Front Desk Clerks; distributes shift work to team members as directed. - Possesses complete knowledge of Hotel Front Desk policies and procedures and assures their implementation. - Responsible for the accurate check-in and check-out of each guest.- Handles complex guest service situations such as room moves and unassigned reservations; acts as communication center between guests and various internal departments to ensure guest satisfaction. - Ensures that all guest...