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- Responsible for supervising and managing staff in the following areas of the Marketing Department: advertising, promotions, special events/entertainment, social media, etc). Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in defined area.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and...
- This position is responsible for supporting omnichannel app activations, casino promotions and events.- Assists and supports the Marketing Department with generating App activations for Sportsbook, PennPlay, iGaming and social gaming, casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events.- Responsible for maintaining up-to-date information for all digital initiatives, promotions and app features, benefits and details of casino events to ensure guests will receive accurate and prompt information when requested.- Answers phone calls and proactively assists customers (internal and external) with their concerns- Greet guests when arriving to banquets and large events. - Accurately completes paperwork referring to lost...
- This position is responsible for supporting omnichannel app activations, casino promotions and events.- Assists and supports the Marketing Department with generating App activations for Sportsbook, PennPlay, iGaming and social gaming, casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events.- Responsible for maintaining up-to-date information for all digital initiatives, promotions and app features, benefits and details of casino events to ensure guests will receive accurate and prompt information when requested.- Answers phone calls and proactively assists customers (internal and external) with their concerns- Greet guests when arriving to banquets and large events. - Accurately completes paperwork referring to lost...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events.- Works directly with the Marketing Assistant Manager to ensure all direct mail, VIP events and promotional events are executed correctly and follow all regulatory requirements.- Successfully utilizes the systems provided to track and record all promotional items being distributed to guests. - Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying.- Assists guests by directing them to appropriate areas and contact department for guest needs.- Maintains up-to-date...
- Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events- Answers phone calls and proactively assists customers (internal and external) with their concerns- Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons- Accurately completes paperwork referring to lost or stolen patron articles- Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying- Assists guests by directing them to appropriate areas and contact department for guest needs- Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information when requested- Responsible for educating...
- Provides superior guest service by demonstrating and up-selling with expert knowledge all levels of the Player’s card benefits, current promotions and/or events, the casino floor layout, and any Direct Mail offers. Guest interactions will include engaging, efficient, informative assistance. - Expediently handles guest concerns, inquiries, and requests. - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Understands and adheres to all property and departmental standards, policies, and procedures.- Must be knowledgeable in all Marketing Services areas.- Consistently performs duties in compliance with all departmental service standards,...
The following and other duties may be assigned as necessary: - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. Advertising: - Coordinate marketing support services to include advertising, public relations, and internal departments. - Supports the development of press releases and media correspondence in relation to marketing programs or property advertising. Promotions: - Organizes and executes the regularly scheduled entertainment acts for all performances on property. Monitors calendar for promotions at the property following the...
SUMMARY: Provide marketing, promotional, advertising, and organizational support to the Marketing/Casino Marketing Department. ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned. Advertising:- Coordinate marketing support services to include advertising, public relations, and internal departments.- Supports the development of press releases and media correspondence in relation to marketing programs or property advertising. Promotions:- Organizes and executes the regularly scheduled entertainment acts for all performances on property. Monitors calendar for promotions at the property following the strategy of the promotions department. Manages oversight of media used to communicate current and upcoming promotional efforts for the guests, team...
ESSENTIAL DUTIES AND RESPONSIBILITIES- Produce materials that communicate current and upcoming promotional efforts for the customers, team members, and regulatory agencies.- Support the efforts and projects of the VP of Marketing and/or Marketing Manager as requested.- Manage and coordinate all marketing support services to include advertising, public relations, and internal departments.- Coordinates with shared services to open jobs to produce the creative for direct mail, promotions, special events, entertainment, and VIP events.- Help develop, coordinate and execute all retail promotions, direct mail promotions, and special events to target retail and database customers.- Plan and organize the regularly scheduled entertainment acts for all performances on property, ensuring...
MAJOR JOB DUTIES: Duties include, but are not limited to the following: · Massage guests using normally accepted techniques and rubbing compounds.· Assist in monitoring exercise equipment, surrounding spa and pool area to ensure that the facility is used properly; attends to safety and cleanliness of the area.· Assist in greeting guests and offers instruction and assistance with exercise equipment, tanning booths and pool facilities, locker rooms and spa services.· Follow all prescribed safety procedures; immediately notifies security and supervisor of accidents and potential safety hazards.· Maintain adequate supply of towels and sundry items; monitors inventory levels and notifies manager when ordering is necessary.· Follow handbook guidelines in regards to proper...
MAJOR JOB DUTIES: Duties include, but are not limited to the following: · Massage guests using normally accepted techniques and rubbing compounds.· Assist in monitoring exercise equipment, surrounding spa and pool area to ensure that the facility is used properly; attends to safety and cleanliness of the area.· Assist in greeting guests and offers instruction and assistance with exercise equipment, tanning booths and pool facilities, locker rooms and spa services.· Follow all prescribed safety procedures; immediately notifies security and supervisor of accidents and potential safety hazards.· Maintain adequate supply of towels and sundry items; monitors inventory levels and notifies manager when ordering is necessary.· Follow handbook guidelines in regards to proper...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection and game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to...
Essential Responsibilities:- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Promotes events and programs.- Provides personalized service and uses guest name.- Resolves service problems according to guidelines.- Providing fast (20 minute or less round time), friendly, professional beverage service to guests; carries full trays on every round.- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required.- Taking drink orders, communicating with bartender, assisting in the preparation of drinks and presenting drinks to guests.- Providing service of complimentary beverages including soda, coffee and water.- Handling...
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Provides prompt, courteous service to guests while maintaining a friendly and pleasant atmosphere at the Pool, bar or in the casino area. - Provides quality service to both internal and external guests, specifically maintaining established quality standards for timely food and beverage. - Follows company standards of hospitality by making eye contact with every guest, smiling and offering a warm and friendly greeting with the proper verbiage. - Reads kitchen prep tickets and identify food items in a prompt manner. - Gathers food items and properly bag or plate items and supply necessary utensils and condiments to Guests based off of quantity of items. - Delivers or...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Processes, cashes, redeem, verifies and sells pari-mutuel tickets for various types of bets; assists guests with questions and ticket redemption; explains wager techniques to guests in a neutral manner.- Handles and secures all money banks to ensure the proper balancing and transaction verification through the sales system; prepares and verifies all closing paperwork; corrects financial deficiencies as needed.- Notifies higher level management of any suspicious or unusual activity and/or transactions in a timely manner; maintains the confidentiality of winning tickets to ensure guest privacy.- Attends and participates in professional group meetings; maintains awareness of new...
- Responsible for fostering a fun environment - Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Operates assigned bank or window according to department and regulatory guidelines - Completes all required shift paperwork according to internal control standards - Counts down bank or window at end of each shift and reconciles to the draw amount - Provides professional, courteous and sincere service to all guests- Efficiently and accurately processes all pari-mutuel wagers - Efficiently and accurately pays out winners - Can explain the wagering rules and procedures to guests in a pleasant and friendly manner - Presents oneself as a credit to...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for...
MAJOR JOB DUTIES Duties include, but are not limited to the following: - Provide nail services and care for guests using normally accepted techniques, abiding by all Nevada State Cosmetology rules/regulations.- Properly maintains the salon, its equipment and supplies as well as monitoring the surrounding area to ensure that the facility is used properly and attends to safety and cleanliness of the area. These duties include and are not limited to:- Maintaining an adequate supply of towels and supplies.- Maintaining the cleanliness of retail shelves and products.- Keeping professional use products organized and hazard free.- Monitor inventory levels and notify manager when ordering is necessary.- Greet guests promptly before their service and assists them to the...
Responsibilities: - Develops strong relationships with existing and potential business which will include strategies for gaining potential business.- Solicits and negotiates business for the hotel. - Creates, prioritizes, and implements strategic sales plans within his/her assigned territory and market segment.- Maintains and strengths relationships with existing customers and developing new business relationships with prospective groups.- Conducts professional property site tours and presentations.- Assists the Director of Sales or VP of Sales with special projects.- Follows up and communication with leads and outstanding proposals.
SUMMARYProvide administrative support to the Non-Gaming departments of Food and Beverage, Hotel Operations, Facilities and Sales. Support operations by creating and maintain documents associated with team member attendance, scheduling, payroll, training and performance as well as information relating to purchasing, billing, and contracts. Assist with the daily operations in all areas as needed ESSENTIAL DUTIES AND RESPONSIBILITIES - Work independently or as a part of a team on both reoccurring and special projects as assigned. Projects may include planning and coordinating vendor activity and purchasing efforts. - As requested, generate, review and distribute requested operating reports. - Assist with written and verbal communication with suppliers and other agencies...
