- Ensure adequate staffing for the day’s workload and the next day’s workload, using forecast and productivity guidelines, making any adjustments necessary to cover for call-offs or fluctuation in occupancy. - Prepare “Opening the House” duties, i.e. run LMS Housekeeping Section Report and assign work assignment to Housekeepers according to their sections. - Run turndown report and assign to appropriate team members. - Hand out master keys and sign out sheets to Housekeepers and Housemen and collect and secure master keys at end of team members’ shift. - Answer all calls whether on the telephone or on the radio in a quick and professional manner. Ensure all guest requests are handled and delivered promptly and the guest request log is maintained accurately. - throughout the day, provide room status updates to Housekeepers, including advising them of any late check-outs, stay-overs or early departures. - Perform random room inspections using the standard Housekeeping Room inspection sheet and forward to management once complete. - Track and assign rooms that are due for preventative maintenance. - Communicate with Front Desk on the status of guest rooms to ensure accurate and timely reporting on room availability. - Ensure all discrepant rooms are resolved with the Front Desk. - Receive and record all lost articles found in the hotel. Maintain the Lost and Found Article log, inquiry Log, and the Mailing Log to track these items. - Able to fill in at any Housekeeping position if needed. - Serve as a role model by projecting a professional image at all times. - Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner. - Handle customer enquiries and support all customer service programs. - Understand and adhere to regulatory, department and company policies and procedures. - Protect and preserve assets of the company.
- Performs general cleaning duties in public areas of the Casino Facility. Areas may also include Casino gaming floor, banquet rooms, restaurants, retail shops, museum, elevators, escalators and back-of-house employee locations e.g. locker rooms, administrative offices etc.- Responsible for carpet cleaning in halls & corridors, unobstructed and obstructed space by cleaning edges, spot cleaning and shampooing with specialized equipments, as directed. - Cleans hard floor surfaces in halls & corridors, unobstructed and obstructed spaces by dust mopping, wet mop & rinse, using equipment as directed.- Performs dusting and polishing duties on slot machines, art works, pictures, walls, columns, stair wells, baseboards, waste cans, furniture and fixtures to the highest established standards.- Performs cleaning duties on windows and doors while utilizing tools to achieve established high standards. - Removes all trash and debris, clean all trash cans in assigned zone areas.- Prompt attention to cleaning up spills or accidents or debris.- Conducts all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and forthright with information about our property and services.- Maintains a clean working area at all times and ensures that equipment and work materials are not left in an unsafe or unsightly manner.
- Hires, trains, motivates, evaluates, and manages staff to ensure employees receive adequate guidance and resources to achieve established objectives.- Establishes, implements, and monitors department objectives, standards, guidelines, budget, and other administrative processes to achieve proper management of department and understand the relationship between a client and its contracted services- Collects data and information through inspections and testing in order to file reports to appropriate regulatory agencies to ensure compliance with regulations.- Inspects hotel utilities and equipment and takes action to correct problems in order to minimize potential for violations during on-site safety inspections by OSHA.- Provides expertise, direction, and labor and equipment resources, including monitoring of all hazardous Materials located within the property in event of hazardous waste spill to ensure that cleanup procedures and results are in compliance with regulations.- Performs Daily hotel room inspections to ensure the consistent quality of room preparation and effectiveness of existing systems.- Assists guests with issues that are beyond the control of supervisors, ensuring guests' satisfaction while operating within established guidelines and policies.- Conducts inspections and makes recommendations for necessary repairs in order to ensure cleanliness and proper operation and maintenance of equipment.- Manages Foreign Labor program assuring proper procedures are followed with all Foreign Labor team members under the H2B petition.- Must be able to use a computer, calculator, etc. - Must be able to review and comprehend all necessary documentation including SOP’s.- Ability to observe and direct actions of subordinates.- Ability to communicate effectively with customers, as well as all levels of employees.- Operates in a working environment that is subject to varying levels of crowds, noise, vibrations, smoke, hazards and wet/humid conditions. Proper safety precautions are taken. Incumbents are at times subjected to hazards such as chemicals.
Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before July 31, 2023 and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hirednow through July 31, 2023. - Discounted bus tickets - Non-Accrued Additional Time Off – Apply, Interview, and Start before July 31, 2023 and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date) - Hot meal served by the Leadership team once a month - 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: · Types memos, letters, reports and materials as assigned by supervisor.· Maintains departmental files.· Designates Room Attendant work assignments.· Receives incoming calls from guest rooms and dispatches maintenance personnel as required.· Responsible for computer data entry of all work orders and inspections.· Maintains lost and found dispatch logs.· Physically performs key checks and lost key searches.· Maintains an orderly work area.· Must be able to work a flexible schedule including nights, weekends, holidays and fluctuating days off.· Maintains cleanliness of office.· Organizes supply closet items.· Prepares departmental line-up.· Maintains message boards in pre-shift area.
Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before September 31st, 2023 and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hirednow through September 31st, 2023. - Discounted bus tickets - Non-Accrued Additional Time Off – Apply, Interview, and Start before September 31st, 2023 and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date) - Hot meal served by the Leadership team once a month - 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Train, coach, monitor and develop team members for continuous performance improvement. - Issue timely performance evaluations for assigned team members - Track team member’s attendance in accordance with approved tracking system. - Responsible for confirming department team members’ time in Kronos daily. - Oversee laundry department operations to ensure all production, quality, cleaning and maintenance standards are consistently met - Perform inspections of guestrooms, hallways and housekeeping storage areas. - Maintain work order system to ensure proper maintenance to guest rooms. - Maintain control of guest supplies, chemicals, cleaning supplies, and housekeeping equipment to ensure adequate security and par levels. - The Housekeeping Supervisor is responsible for the day to day operations of all housekeeping and associated public areas on Ameristar property. Ensure clean, organized and attractive conditions for guests by performing the following duties, personally or through subordinate supervisors. - Responsible for staff development and training programs. - Responsible for rewards and recognition program to maximize employee engagement. - Evaluates team members within department and delivers constructive feedback to employees in regards to performance. - Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. - Manages work procedures and expedites workflow. - Provides recommendation for employee performance (disciplining, coaching, and counseling).
General Accountabilities: - Retrieves supplies for room attendants and ensures that all supply carts are completely stocked with supplies, complimentary items, and linens prior to the start of cleaning rounds. - Hands out clean linens to all room attendants and assists with loading linens on supply carts. - Delivers supplies to room attendants during the day as needed. - Using a variety of cleaning agents, cleans all service areas such as vending machines, and ice machines. - Takes soiled linens out to laundry area and delivers clean linens to supply room. - Takes all acquired trash out to trash dumpsters as needed.
MAJOR JOB DUTIES Duties include, but are not limited to the following:- Check orders for daily event set up, service, and strike, also checks for set up requirements for the rest of the week.- Check Banquet storage area and cage daily to maintain organization and inventory levels. Does weekly inventory on all china, glassware and flatware.- Take weekly repairs and maintenance to engineering to maintain equipment in good and safe working order.- Clean and organize banquet kitchen. Clean and organize storage area. Check light bulbs and vacuum floors in ballrooms.- Transport heavy equipment throughout property moving equipment and tables needed to service banquet events.- Operate cleaning equipment, pallet jacks, and kitchen equipment.- Review and comprehend necessary banquet related documentation.- Complete weekly checklist on repairs and maintenance needed for ballrooms.- Must provide courteous and friendly service to all guests and staff.- Performs related work as requested. The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
- Assist housekeeping attendants with heavy items such as mattresses and linens - Deliver linens and other supplies to housekeeping attendants - Maintain cleanliness and organization of floor closets and vending areas - Respond to guests' requests such as delivery of housekeeping supplies in a timely and efficient manner - Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas as assigned - Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping - May collect newspaper and other items for recycling - Report, turn in, and/or log all lost and found items according to established procedures - Comply with all health and safety standards - Attend regular meetings as scheduled - Other job-related duties as assigned
- Assembles banquet room with proper linen and glassware as directed by supervisor. - Supplies and replenishes banquet/meeting rooms with clean glassware and fresh water. - Breaks down all banquet/meeting rooms upon conclusion of event. - Returns all equipment to its proper storage area. - Vacuums each room at conclusion of event. - Maintains established cleaning schedule of banquet space. - Prepares tableware for washing. - Collects all soiled pots and washes/restacks cleaned pots on shelves. - Responsible for removal of garbage and refuse. - Responsible for maintaining general cleanliness and appearance of banquet/meeting rooms. - Cleans and sanitizes all cooking equipment. - Adheres to regulatory, departmental, and company policies. - Maintains strict confidentiality in all company matters.
Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions - Apply, Interview, and Start before July 31, 2023 and get $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer applicants that are hirednow through July 31, 2023. - Discounted bus tickets - Non-Accrued Additional Time Off – Apply, Interview, and Start before July 31, 2023 and start with 80 hours for FT, and 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the date of hire/grant date) - Hot meal served by the Leadership team once a month - 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Maintains and cleans all office spaces throughout property and hotel public areas. Ensures that all areas are free of safety hazards. - Informs Housekeeping Supervisors or Manager of any linen shortage. - Maintains the cleanliness of the guest room halls. - Delivery of both internal and external guest requests. - Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members. - Transports linen from loading dock to guestroom floors. - Pulls linen from the laundry chute and places in carts to be sent out for laundering. - Any and all duties as assigned by your Supervisor or a member of management.
SUMMARYMaintain cleanliness of guest floor corridors according to Hotel standards. Removes soiled linen from housekeeper carts and transports to the Laundry. Replenish the guest floor linen rooms with clean linen and housekeeper supplies. ESSENTIAL DUTIES AND RESPONSIBILITIES- Remove all soiled linen from housekeeper cart in a timely manner to avoid overflow- Remove garbage and recyclable material from housekeeper cart and transport to loading dock/recycling plant or dispose appropriately - Transport soiled linen to drop-off areas- Transport clean linens to the floor linen rooms- Restock linen rooms with housekeeping supplies - Make and deliver Rollways- Complete special cleaning projects as assigned by Housekeeping Management.- Assist Housekeeper as needed (ex. moving furniture) in guest rooms- Ensure guest room corridors are maintained according to hotel standards- vacuuming, stain removal, cleaning wall marks, reporting damage, etc- Deliver and remove requested items to and from guest rooms as instructed by supervisor- Deliver messages or special requests to Housekeepers as instructed by supervisor- Provide superior customer service and promote excellent relations with coworkers - Attend all departmental and company training programs or meetings as directed.- Compile information, complete and submit reports as needed.- Sign in and out for keys, radios or pagers on housekeeper key and pager issue sheet.- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements.- Any job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
- The House Person is to provide an effective and efficient working environment for the Hotel’s Guest Room Attendants ensuring the hotel guest rooms are clean and that the rooms are ready in a timely manner for the next Guest that will be checking in. - Adhere to standards and operating procedures as outlined in the Cactus Petes housekeeping manual. - Must maintain all your GRA (Guest Room Attendant) carts throughout the day with clean sheets, water, rags, and any other material a Guest Room Attendant will be expected to have available to complete a room. - All closets must be well organized, clean, neat and tightly, boxes broken down and taken out every day NO EXCEPTIONS. - Report any safety issues to the Housekeeping Supervisor or Housekeeping Management.- Follow the established protocol when entering and cleaning guest rooms.- Maintain linen and guest supplies in the linen storage areas.- Responsible for cleaning the hotel public areas.- Replenish linen and guest supplies in the housekeeping closets.- Collect used linen from the housekeeping room attendant carts and transport linen to the closet.- Report damage, improvement or repair issues in the guest rooms or hotel area to the appropriate Housekeeping Supervisor or Executive Housekeeper.
- Uses daily checklist to direct and record activities- Inspects entries including: door mats, trash cans and cigarette urns to ensure cleanliness standards have been met. Cleans and reports any problems to supervisor.- Maintains cleanliness of Lobby, sweeping, vacuuming, mopping, dusting, picking up debris and trash, emptying trash cans. - Cleans assigned public hallways, policing for trash and/or debris; vacuums and dusts hallway furniture and fixtures and washes corridor windows on schedule. Reports problems and safety issues to supervisor.- Greets guests in hotel public areas as they are encountered, always smiling and conveying positive hospitality standards.- Assists with setting and arranging conference rooms in preparation for events and meetings, according to Sales department specifications. Cleans room(s) after each day’s use.- Cleans Public restrooms and maintains room supplies.- Maintains cleanliness of Pool area, reports problems to supervisor or Maintenance as appropriate to property standard. Is there a pool on property?- Uses floor machine to scrub tile floors and uses floor wax to polish floor after application.- Uses carpet machine to clean carpeting and remove stains- Cleans, vacuums, dusts and empties trash cans in staff offices. Also maintains cleanliness and supplies for Employee Break Area as may be assigned to include wipe down, sweeping, mopping, emptying trash and re-stocking.- Delivers clean linens and collects/removes soiled linen.- Re-stocks Housekeeping storage closets as needed- Makes up cribs and rollaway beds (along with room attendants) after use and prior to storage- Delivers Housekeeping supplies as instructed. - Assists Housekeeping staff with movement of heavy items such as mattresses. - Responds quickly and courteously to guest requests. Follows up to ensure guest satisfaction.- May be required to clean rooms as may be necessary.- Provides a professional image in appearance and behavior at all times.- Follows all company policies and procedures and actively participates in all hotel meetings, task forces, training and programs.- Thoroughly familiar with Emergency Procedures.- Familiar with HAZCOM as related to position. Follows all chemical and equipment safety handling procedures. - Always alert for Security and Safety issues and hazards and reports same immediately to supervisor.
- Responsible for handling linens for hotel rooms. This includes items being removed from rooms after a guest stay, and providing clean linens for Housekeepers- Coordinate restocking of supplies for Housekeeping team- Must follow safe and proper handling of chemicals and equipment that will be used
- Assembles banquet room with proper linen and glassware as directed by supervisor.- Supplies and replenishes banquet/meeting rooms with clean glassware and fresh water.- Breaks down all banquet/meeting rooms upon conclusion of event. - Returns all equipment to its proper storage area.- Vacuums each room at conclusion of event. - Maintains established cleaning schedule of banquet space. - Prepares tableware for washing. - Collects all soiled pots and washes/restacks cleaned pots on shelves. - Responsible for removal of garbage and refuse. - Responsible for maintaining general cleanliness and appearance of banquet/meeting rooms. - Cleans and sanitizes all cooking equipment. - Adheres to regulatory, departmental, and company policies. - Maintains strict confidentiality in all company matters.
MAJOR JOB DUTIES: Duties include, but are not limited to the following:- Maintain the cleanliness of all areas assigned.- Sign for beepers, keys and port-a-vac for assigned areas.- Check with supervisor for any area needing specific attention.- Check elevators and tracks to ensure cleanliness.- Maintain linen and supply inventories in linen rooms.- Clean and mop all linen rooms and straighten shelves as required.- Maintain GRA carts periodically during shift.- Clean cigarette urns both inside and outside as needed.- Prepare list of items needing repair.- Answer and handle all service calls as quickly as possible.- Check all rollaways and baby cribs for serviceability.- Check with Supervisor for any projects before starting a deep clean.- Frequently spot check and clean hallway mirrors.- Deep clean all rooms in assigned area in each quarter.- Maintain balconies in clean manner.- Clean assigned stairwells.- Vacuum assigned hallways.- Clean ice machines, soda machines and floors.- Maintain GRA vacuums, belts and bags.- Receive and stock housekeeping supplies.- Must provide courteous and friendly service to all staff and guests.- Perform other related duties as requested.
- Ensure HR visibility by attending respective business unit meetings and property events. - Consult with management providing guidance with day to day performance management (coaching, counseling, disciplinary actions, performance appraisals, etc.). - Resolve employee relations issues. Conduct effective and objective investigations in regards to complaints, grievances, etc. Gather and compile information and review with the Human Resources Manager and Vice President of Human Resources to determine appropriate course of action. - Manage round tables, all team member meetings, and provide analysis and appropriate recommendations to departments and senior leaders. - Provide administrative support and update records for any and all employee relations and training & development documents and transactions including appraisals, performance documentation, separation paperwork, training rosters, and training records and calendars. - Deliver interactive training programs for team member and management development; maintain the Training Room, including materials and refreshments. - Create and maintain team member communication such as weekly team member newletter, pre-shift resource information, CASTnet TV, and bulletin boards. - Develop and create training materials and activities including manuals, handouts, PowerPoints, blended learning materials, and audio/visual training aids. - Support and assist other Human Resources functional areas. This position is required to be cross-trained in all functional areas to provide support as needed.
- Other duties may be assigned. - Primary duty includes the exercise of discretion and independent judgment with respect to matters of significance. - Effectively respond to director’s requests in all areas of employee needs and concerns involving benefits. - Promote a positive environment and achieve job satisfaction for all employees by assisting with claims as needed. - Conduct benefits orientation/enrollments for all departments when needed. - Enter all employee benefit information into the system. Maintain and change employee files concerning insurance. - Coordinate benefits deductions via the Human resources systems. Ensure that correct transactional information’s provided. - Run reports and filing and stay current on all filing. - Coordinate with third party for COBRA enrollment. - Assist employees with all LOA, FMLA and disability procedures. - insure Compliance with HiPPA privacy rule. - Process new hires by coordinating gaming licenses, drug test and other necessary requirements preparing new hires for orientation. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and supervisors. - Other duties as specified by the HR Director.
- Provides assistance in all areas of HR, including employment, communication, team member events, and record retention. - Maintains general office, front counter, lobby area, and TDR kiosks, ensuring that they are clean, orderly, and well-stocked.- Greets all visitors to the HR office in a positive, upbeat manner while answering questions, assisting with application processes, answering phone calls, and administering selection assessments. - Handles team member questions/requests and escalates issues as appropriate to ensure prompt resolution. - Performs administrative duties, including maintaining employee records, data entry and research, preparing reports, ordering office supplies, managing team member/vendor badges, gaming licensing and renewals, etc. - Assists in coordinating and facilitating Talent Audition and New Hire Orientation. - Assists in developing and maintaining property communication, to include employee self-service portal, back-of-house hallways, maintaining updated required federal, state, and local posters, and property communications.- Assists with new hire processing, including but not limited to greeting, application processing, and making badges. - Maintains a professional, courteous, and friendly demeanor with all team members, applicants, and guests. - Assists with design and execution of engagement, wellness, and retention events. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Responsible for ensuring the compliance with all local, state, and federal regulations within area of authority and reporting potential issues to management. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
- Responsible for assisting in directing the operations and staff of the HR department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction- Develops and maintains productive, informative, and respectful relationships that support achievement of business focused results with assigned departments.- Serves as business partner to various client groups. Understands the organizational structure for each department; develops and maintains knowledge of the business unit needs; and, provides HR support to team members at all levels of the organization. Assist in directing responsibility for ensuring that property HR SLA’s are followed and met.- Identifies and develops strategies for client groups with respect to turnover, retention, staff development, engagement, employee relations, guest service, compensation, wellness and performance management issues. Identify and establish partnership with local workforce development groups, colleges and community outreach organizations.- Partners with top HR leader and other members of the HR team in the monthly budget reconciliations, P&L review, and approving departmental purchasing. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Partners with top HR executive to determine Human Resources strategy.- Analyzes property trends and metrics relative to engagement, turnover, staff development, etc. in partnership with HR team and develops solutions, programs and policies as necessary.- Manages and resolve employee and/or labor relations issues; conducts effective, thorough and objective investigations in cases of grievances, harassment, employee concerns or EEOC issues.- Maintains in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.- Provides performance management (coaching, counseling, career development, corrective action, performance reviews, and terminations) guidance/counsel to client groups and their teams to ensure compliance with law, regulations and internal policy/procedure. - Maintains current knowledge of HR policies, programs, laws and regulations.- Develops reports and other key metrics, including but not limited to, the monthly HR Scorecard, Strategic Plan or other identified HR analytics.- Facilitates training and development programs and delivers results that corresponds with established goals. Analyzes results from programs and redirects as necessary for talent development purposes.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. - Maintains strict confidentiality in all departmental and company matters. - Responsible for staff development and training programs.- Responsible for rewards and recognition program to maximize employee engagement.- Evaluates team members within department and delivers constructive feedback to employees in regards to performance.- Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. - Determines work procedures and expedites workflow.- Responsible for employee performance (disciplining, coaching, counseling).
