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- The Cage Manager supervises controls and procedures of cage employees, ensuring that all accounting activities in the Cage Department are performed accurately and efficiently, in accordance with all applicable laws, rules and regulations of the Gaming Commission, Federal and State Tax Commissions, and established company policies, procedures and controls. - Manages the casino cage operations- Monitor and enforce operation performance of gaming regulations and completion of all requisite paperwork.- Maintains operational supervision of coin room and count function.- Safeguards company assets and maintains total casino cage accountability.- Maintains customer credit history records.- Carries out managerial responsibilities in accordance with the organization's policies and...
- Distributes and collects keys, dispenses and collects chips with security and distributes payment of jackpots to slot attendants.- Orders monies through exchange slips.- Verifies exchanges from other windows and receipt transactions for various cashiers.- Completes cash advances, cashes personal checks.- Perform marker related transactions including front money deposits and withdrawals.- Delivers exchanges to cashiers.- Relays Players Choice card uses and benefits to each guest, as well as describes any and all current and upcoming promotions.- Issues Players Choice cards to new and existing guests efficiently and accurately.- Assists Players Choice members with redemption transactions.- Conforms to all rules and regulations of CTR / SARC Compliance.- Prepares and...
Your daily responsibilities include for a combination of two of the following functions of Cashier, Main Banker, or Sports Writer: For ALL Roles:- Responsible for new player card signups.- Responsible for player card reprints.- Responsible for player card pin reset.- Assists and promotes Penn Play App activation, Penn Wallet, and Penn Wallet Deposits.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Maintains knowledge of property information.- Any and all duties assigned by leadership.- Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict...
As a Poker Dealer:- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Poker Department - Adheres to all gaming commission and company and departmental policies and procedures while dealing assigned games.- Make accurate and clear chip and cash transactions.- Informs Poker Assistant Shift Manager when a mistake is made or a dispute arises, or of any unnatural or irregular play.- Verifies, by signature, all clerical transactions.- Assists customers with any problems or requests.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow Team members.- Any and all duties as assigned by your Manager or a member of management. As a Poker Supervisor:- Knowledge of and enforcement of...
- Responsible for providing guidance and daily supervision to staff in the Poker area. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures efficient operations protection of Poker assets during assigned shift. - Maintains a continuous inspection of cards ensuring the...
- Experience in conducting poker game. - Safeguards the assets of the company.- Conduct the poker game.- Responsible for the accuracy of the table bank and the pot.- Adhere to poker room policies / procedures.- Review and inspect assigned working environment for any and all safety hazards.- Keep well informed of all corporate, property and Poker Department policies and/or procedures, upcoming events.- Required to do BRUSH-duty As Needed- Poker Dealer Will Keep All Accrued Tips- Comply with Pennsylvania Gaming Control Board Regulations- Perform other job related duties as assigned.
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.Ready to go all-in on a new career? Hollywood Casino St. Louis is offering Poker Dealer Training to help launch your career in the exciting world of table games!What We Offer:- Professional Poker Training– Taught by instructors. ($13.75 per hour training pay)- Employment Opportunity Upon Successful Completion– Pass your audition and be offered a position as a Poker Dealer.- Competitive Pay + Tips– Earn a steady base wage and benefit from generous player tips.-...
- Must complete 80 hours to graduate.- Safeguards the assets of the company.- Conduct the poker game.- Responsible for the accuracy of the table bank and the pot.- Adhere to poker room policies / procedures.- Review and inspect assigned working environment for any and all safety hazards.- Keep well informed of all corporate, property and Poker Department policies and/or procedures, upcoming events.- Required to do BRUSH-duty As Needed- Poker Dealer Will Keep All Accrued Tips- Comply with Pennsylvania Gaming Control Board Regulations- Perform other job related duties as assigned.
What does Hollywood Casino & Hotel have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.- Provides accurate and efficient dealing at assigned table game.- Follows game procedures when dealing Blackjack, Craps, Roulette, Poker, Baccarat, and any other form or variation of table games.- Provides prompt, courteous and accurate dealing at assigned table(s).- Adheres to all company and departmental policies and procedures and state regulations as it relates to this position.- Performs accurate chip and cash transactions.- Receives wagers from customers and pays...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
GENERAL ACCOUNTABILITIES(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for specific positions.) - Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Makes sure all glassware and flatware is free of smudges and stains. - Checks and stocks clean dishes, napkins, silverware, glassware and condiments in the dining area from time to time during shift to ensure availability of these items. - Keeps work area (floor, machine, shelving, carts, etc.) clean at all times. - Performs miscellaneous duties, such...
- Greets all guests in a courteous manner, displaying a helpful, CARiNG attitude of EXCELLENCE; assists guest with related Pool needs (i.e., towels, chair cushions, etc.). - Efficiently attends to and serves guests who are utilizing the pool. - Monitors access of Pool services to ensure that only Hotel guests have utilization of the amenities. - Assists in keeping respective area(s) clean and organized; stocks, maintains, and cleans areas. - Responds to guest inquiries and requests; resolves issues in a timely, friendly, and efficient manner. - Provides directions and guidance to guests inquiring about the Hotel, amenities, and surrounding area. - Other duties as assigned.
- Develops and implements all Margaritaville Casino Resort Bossier City Guest Satisfaction Standards to all guests and all fellow employees. - Attends departmental orientation prior to beginning work in the department. - Creates a positive guest employee experience. Smiles and is helpful and friendly. - Answers questions, takes responsibility to get answers, and anticipates our guests’ needs and problems. - Execution of all food production as determined by the Sous Chef through production sheets. - Practices a “clean as you go” work ethic and utilizes proper food handling techniques (i.e., wearing plastic gloves and proper uniform, including hat and clean kitchen towels). - Prepares the proper amounts of food as requested by the Sous Chef. - Conducts self in a highly professional manner...
SUMMARY: The Product Manager will play a lead role defining, designing, and delivering best solutions that enable best in class digital customer experiences. The successful candidate will bring their proven experience establish and promote a vision for their assigned product that deliver upon the strategic business objectives and loyalty brand strategy as defined by key stakeholders across property operations, casino operations and marketing. In this capacity, the product manager will work closely with key leaders to ensure delivery of solutions are effective, forward thinking and provide a competitive advantage for the company. The successful candidate will leverage their extensive product management experience to define capabilities and drive the prioritization of a roadmap informed...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Processes and sells racing programs; assists guests with questions; provides assistance with navigating property.- Handles and secures all money banks to ensure the proper balancing and transaction verification through the ticket system; prepares and verifies all closing paperwork; corrects financial deficiencies as needed.- Notifies higher level management of any suspicious or unusual activity and/or transactions in a timely manner; maintains the confidentiality of box purchases to ensure guest privacy.- Attends and participates in professional group meetings; maintains awareness of new trends and innovations in the fields of customer service and sales.- Performs all other...
- Responsible for providing guidance and daily supervision to promotions staff/function in the Marketing department. - Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Develops, coordinates, and executes all retail promotions, direct mail promotions, regularly scheduled entertainment acts and special events to target retail and database customers while supporting compliance to departmental budget. - Supports the efforts and projects of the VP of Marketing and/or Marketing Manager as requested. - Coordinates internal support related to each special event, promotion, or entertainment for all appropriate...
ESSENTIAL DUTIES AND RESPONSIBILITIES- Responsible for providing guidance and daily supervision to promotions staff/function in the Marketing department. Supports and administers operational goals and monitors achievements of performance and profit objectives.- Responsible for hiring and conducting reviews for marketing representative staff.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Develops, coordinates and executes all retail promotions, direct mail promotions, and special events to target retail and database customers while supporting compliance to departmental budget.- Drafts and submits all Promotional Guidelines.- Supports the efforts and projects of the VP of Marketing and/or Marketing Manager...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Portrays an outgoing friendly demeanor towards guests and team members, responding to needs with a sense of urgency- Provides guest service at the activation center. Signs up new guests for the PennPlay card. Processes replacement cards and maintains the database updating guest records and assists with loyal app downloads. - Works closely with Player Development, Promotions, and Player Services to ensure superior guest satisfaction.- Stays knowledgeable on all marketing PennPlay materials.- Effectively explains complimentary structure and how to qualify for different levels of complimentary services and/or goods.- Services and troubleshoots issues with promotional...