Job Listings

- Welcomes guests to the Poker Room, provide information to the players about the rooms, games and limits and adds players information on to an electronic waiting list.  - Seats players into Poker game. - Buy and sell chips tp players at the poker podium. - Answers telephone inquiries and responds to guest questions accurately and politely. - Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.  - Ensures behavior and appearance are in compliance with established standards.- Maintains a professional work environment with management, staff and guests.- Maintains complete confidentiality of all company information at all times. - Participates in meetings and training as...

- Supervises day to day operations of Poker Room  - Directs the Poker Dealers to accomplish the goals of the Poker area and Table Games department- Provides visible leadership in gaming operation areas- Ensures compliance with Title 31 requirements and processes    - Responsible for the integrity of daily operations. Models regulatory, departmental and company policies and procedures- Presents oneself as a credit to Company and encourages others to do the same- Performs all other related and compatible duties as assigned

- Greets all guests in a courteous manner, displaying a helpful, CARiNG attitude of EXCELLENCE; assists guest with related Pool needs (i.e., towels, chair cushions, etc.). - Efficiently attends to and serves guests who are utilizing the pool. - Monitors access of Pool services to ensure that only Hotel guests have utilization of the amenities. - Assists in keeping respective area(s) clean and organized; stocks, maintains, and cleans areas. - Responds to guest inquiries and requests; resolves issues in a timely, friendly, and efficient manner. - Provides directions and guidance to guests inquiring about the Hotel, amenities, and surrounding area. - Other duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES  The following and other duties may be assigned as necessary:  - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Responsible for all pool rentals, including, rafts, tubes, and lockers.  - Responsible for keeping inventory on all lost and found items.  - Ensures the overall safety of guests in pool area.  - Maintains supplies and ensures inventory is stocked and ordered as needed - Provides daily rotations and break schedules as necessary.  - Acts as communications center for...

- Responsible for cleaning of beverage areas in assigned restaurant bar stations and service bar stations - Provide and replenish beverage stock and supplies - Remove empty bottles and trash - Prepare necessary fruit for use as garnishes - Responsible for receiving, issuing and keeping necessary records of liquor supplies - Serve as backup for bartender when necessary - Promote outstanding guest service on a continual basis - Responsible for maintaining a regular and consistent attendance record  - Participate as a team member with all servers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation  

- Prepares to open Table Games drop boxes; empties money, clears and resets box. - Sorts money from Table Games and money/TiTO tickets from Slot drop by denomination. - Sorts money/TiTO tickets from Ticket Redemption Center Kiosks by denomination. - Operates currency counters and related equipment. - Verifies totals with others team members. - Counts each denomination.  Records Counts on worksheet and verifies with second Processing Room Attendant.  Third Attendant counts money again and verifies with Casino Accounting. - Verifies grand total with Casino Accounting (if third Attendant). - This position is in a locked room with a pocketless jumpsuit uniform. - Provides positive communication and uses Red Carpet Training skills with every patron and co-worker. - ...

The Product Manager will play a lead role defining, designing, and delivering best solutions that enable best in class Hotel, Food & Beverage, Retail and Entertainment customer experiences. The successful candidate will bring their proven experience establish and promote a vision for hospitality experience that deliver upon the strategic business objectives and loyalty brand strategy as defined by key stakeholders across property operations, casino operations and marketing.  In this capacity, the Product Manager will work closely with key leaders to ensure delivery of solutions are effective, forward thinking and provide a competitive advantage for the company. The successful candidate will leverage their extensive product management experience to define capabilities and drive the...

SUMMARY To ensure the accuracy of entries into RTO and create an overnight, then create a PDF program to be entered into Equibase.   ESSENTiAL DUTiES AND RESPONSiBiLiTiES - Submitting proper sequence number from entries to create an overnight. - Create program proof. - Once approved, program proof entered into Equibase. - Proofing program consisting of inspecting owners and silks are correct. - Making copies of overnights and program proofs for various Racing Officials and Stewards.

Essential Duties And Responsibilities:  - Assists and supports the Marketing Department with casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events.- Answers phone calls and proactively assists customers (internal and external) with their concerns- Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons.- Accurately completes paperwork referring to lost or stolen patron articles.- Light clerical work to include but not limited to; envelope stuffing, filing, faxing and copying.- Assists guests by directing them to appropriate areas and contact department for guest needs.- Maintains up-to-date information of casino events to ensure guests will receive accurate and prompt information...

- Plans, implements and executes all assigned casino promotions and player development events - Develops promotion and event proposals within defined budgetary and strategic parameters.- Upon approval, creates rules and regulations for promotions and events for submission to the Mississippi Gaming Commission.- Develops implementation timelines and task lists and coordinates all aspects of promotions and events with Advertising, IT, Player Services, Food & Beverage, etc.- Configures and tests promotional set-up, and creates prizes in ACSC and other supporting computer programs.- Works promotions and events (nights and weekends as necessary). - Reconciles event manifests, vendor invoices and assists with analysis of promotions and events.- Responsible for interdepartmental...

- Responsible for the creation and management of all property promotions and events; consisting of slot tournaments, brand promotions, drawings, gift giveaways, property events, and VIP events.- Ensures all promotions and events operate according to the rules, and that department processes and procedures are followed.- Partners well with other department leaders and contributes to overall property goals and KPI’s.- Impressive attention to detail and ability to work within a multitude of systems.- Quickly learns and adapts to department tools and technology that are required to complete the job.- Creates strategic plans, reinvestment strategy, and promotional calendars to successfully achieve department revenue targets.- Reviews media used to communicate current and upcoming...

- Responsible for providing guidance and daily supervision to promotions staff/function in the Marketing department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Develops, coordinates, and executes all retail promotions, direct mail promotions, regularly scheduled entertainment acts, and special events to target retail and database customers while supporting compliance to departmental budget. - Supports the efforts and projects of the VP of Marketing and/or Marketing Manager as requested. - Coordinates internal support related to each special event, promotion, or entertainment for all appropriate departments;...

- Responsible for the management of all property Special Events & Promotions to include slot tournaments, promotions, drawings and VIP events. - Provides oversight of communications for promotional efforts for guests, team members, and regulatory agencies.- Develops and coordinates all aspects of each special event from conception to implementation and assists in conducting on-site promotions.- Prepares prize schedules for events in accordance with the event budget.- Coordinates ordering of all gifts, décor, prizes and collateral material needed for events.- Prepares various reports to assist in post event analysis and compiles monthly forecast and maintains budget.- Maintains comprehensive knowledge of all current and upcoming promotions, events and special offers throughout...

ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide excellent customer service to all guests, customers, and employees.Create an exciting environment during promotions, events, and group partiesDress up in costumes/outfits to accompany promotion leads occasionally. Promote the PENN Play Rewards program, explain how to use, and encourage usage. Distribute information forms, answer questions, exchange vouchers for gifts, answer phone and perform other tasks as assigned by the Marketing Manager.  Greet customers as they enter the casino as needed.Assist in reports and other necessary paperwork.Follow internal controls related to position.Perform any other duties assigned by the Marketing Manager aimed at achieving total guest satisfaction.Meet department uniform, appearance...

- Sweep and vacuum carpets and floors.- Mop floors.- Dust and polish fixtures, furniture and flooring.- Clean windows and doors. - Wash and wipe down of stairwells, base boards, walls, waste cans and other items as assigned. - Remove trash cans and debris. - Prompt attention to cleaning up spills or accidents or debris. - Conduct all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and forthright with information about our property and services. - Maintain a clean working area at all times and ensure that equipment and work materials are not left in an unsafe or unsightly manner.

The Public Area Attendant is responsible for the upkeep and general cleanliness of all public areas in the hotel including, lobbies, restaurants, bar and lounge, elevators and all public restrooms.    Essential Functions - Maintain cleanliness of all lobby areas including floors and carpets, interior windows, mirrors, picture frames, counter tops and furnishings according to approved standard - Maintain cleanliness of the outside driveway area and exterior of the building and keep it clear of trash, cigarette butts, debris, as well as window sills and fingerprints on outside ledges and windows - Maintain cleanliness of all guest elevators, floors, carpets and all metal surfaces according to demonstrated standard - Maintain cleanliness of the business center area, fitness...

- Perform general cleaning duties in public areas of the Casino Facility. Areas may also include Casino gaming floor, banquet rooms, restaurants, retail shops, museum, elevators, escalators and back-of-house employee locations (e.g. locker rooms, administrative offices etc.).- Carpet cleaning in halls & corridors, unobstructed and obstructed space by cleaning edges, spot cleaning and shampooing with specialized equipment, as directed.  - Clean hard floor surfaces in halls & corridors, unobstructed and obstructed spaces by dust mopping, wet mop & rinse, using equipment as directed. - Perform dusting and polishing duties on slot machines, art works, pictures, walls, columns, stair wells, baseboards, waste cans, furniture and fixtures to the highest established standards. - Perform...

- Establishes a pleasant rapport with internal and external guests.- Responsible for knowledge of and strict adherence to PLCB and RG standards.- Responsible for thorough knowledge of alcoholic and non-alcoholic beverages and their proper preparation, and ongoing knowledge of new drink trends.- Responsible for mixing and serving beverages directly to bar patrons as well as in a service station capacity to beverage/food servers as venue requires.- Accurate and efficiently uses POS system.- Tracks usage and inventory and orders stock to maintain established pars.- Maintains awareness of guest alcohol intake following RAMP guidelines.- Keeps work area neat and clean in accordance with all PA Department of Health standards.- Restocks station for start of next shift at end of...

- Establish a pleasant rapport with internal and external guests. - Knowledge of and strict adherence to PLCB and RG standards. - Thorough knowledge of alcoholic and non-alcoholic beverages and their proper preparation, and ongoing knowledge of new drink trends. - Responsible for mixing and serving beverages directly to bar patrons as well as in a service station capacity to beverage/food servers as venue requires. - Accurate and efficient use of POS system. - Track usage and inventory and order stock to maintain established pars. - Maintain awareness of guest alcohol intake following RAMP guidelines. - Keep work area neat and clean in accordance with all PA Department of Health standards. - At end of shift restock station for start of next shift. - Maintain well-groomed...

- Responsible for assisting with the maintenance and care of the track surface for racing and training purposes. - Assists with maintaining the safety lane for racing and training purposes. - Assists with preserving the paddock hills from ruts and wash outs. - Assists with removal snow in a timely manner. - Drives vehicles including, but not limited to trucks, graders, tractors, water truck, skid steer, and front-end loader. - Ensures horse ambulance is ready and functioning for daily racing. - Performs all other related and compatible duties as assigned.