Job Listings

A Slot Attendant is responsible for fulfilling the service needs of slot players while ensuring an exceptional experience for all guests; works at a fast-pace and require operational savvy along with unwavering enthusiasm and resilience. An eagerness to serve coupled with the ability to be accurate while efficient is the mark of a great Greektown Casino-Hotel Slot Attendant Team Member.   Essential Functions   - Provides guest service and support by maintaining high visibility on the floor - Delivers exceptional guest service through smiling, making eye contact, and verbally greeting all guests and team members - Displays a sense of urgency at all times to minimize wait times; maintains a quick and purposeful pace - Respond to guest needs, including slot machine inquiries, slot payouts,...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of this position.- Safeguards assigned Slot assets.- Responsible for jackpot payoffs.- Performs minor repairs (i.e. load printer paper) on slot machines and notifies Slot Supervisor when technician repair is needed.- Provides customer service on the slot floor in their area.- Works with the technical department to ensure that all machines in their area are in good working order.- Reports any machine irregularity or suspicious activity to Slot Supervisor.- Ability to lift 50 lbs. throughout the shift. Must be able to stand for 7 consecutive hours.- Must be able to...

 - Promote and maintain good customer services.- Vending Machine or Vehicle Diagnostic Experience a good fit.- Troubleshoot and repair any and all related equipment, including all circuit boards, with proper training.- Responsible for the initial set-up and checkout of new machines of all types, ensures the machines are in proper working condition.- Performs repairs and preventative maintenance of all slot machines, and other technical equipment or operations related equipment, including cleaning machines and overhauls.- Answer service calls and notify proper personnel to service customer if the Technician cannot address the problem.- Maintain the integrity of the operation and related equipment and secure all company assets and property at all times.- Responsible for the...

- Handles proper preventative maintenance of all slot machines, including cleaning, vacuuming, and other duties as required in accordance with gaming regulations.-  Supports the Slot department in handling secondary duties in the Technical Shop, Warehouse, up to and including filing or machine maintenance.-  When necessary, assist with movements: dismantling, installing, labeling, moving, lifting, lowering, building, and all other actions that are necessary to complete movements of slot machines.-  Notify Slot Tech Leadership when inventory of parts, cleaning supplies and other necessary tools that are required to effectively complete PMs are low.-  Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.), as well as the property’s internal...

Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Discounted Casino bus tickets  - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services- Education reimbursement program and Annual Scholarship Program - Career development...

- Adheres to, interprets, supports, and explainsestablished company policies and procedures as well as applicable Local, State, Federal and other regulatory procedures.  - Fosters and maintains positive team member relations in a supportive environment and interfaces with other departments to ensure a harmonious working relationship. - Continues professional development of self. - Keepsaccurate records of the gaming hold percentages and gives reliable recommendations on how to achieve and maintain our target denomination goals.  - Investigates potential problems on the gaming floor. - Studies the relationships between different game types, product types, denomination types and handle. Use this information to setup up a game plan that will put the most popular and productive...

The Slot Performance Manager is responsible for managing staff in the slots department and developing, implementing, and managing operational goals/monitoring achievements of performance and profit objectives.   ESSENTIAL RESPONSIBILITIES   - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction - Responsible for assisting in the budget process for the department and providing recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager- Enthusiastically supports, promotes, and demonstrates superior customer service - Responsible for the overall achievement of department customer service goals- Creates reports, analyzes data, and makes...

This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests.-  Make change for guests as requested.- Count change wallet at start and end of shift.- Payout jackpots to winning guests and complete required logs.- Complete necessary tax forms for qualifying jackpots.- Perform minor repairs on slot machines.- Check and replenish TITO tickets as necessary.- Maintain excellent Guest Service while conducting self in professional manner.- Assist guests with questions or direct to appropriate party.- Must be able to stand and/or walk for extended periods of time.- Other duties as assigned.

SUMMARY: Provide excellent guest service on paying out jackpots and handling minor slot machine malfunctions.  Serve beverages to casino guests in a prompt and friendly manner to ensure their satisfaction by providing excellent service to customers.  Assist casino customers by promoting the Mychoice reward program and its benefits through customer sign-ups.    ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Promote and maintain all steps in the customer service program with each patron and employee you may come in contact with - Handle jackpot requests and transactions. - Replenish slot machine printer paper on all slot products. - Reset machines and repair minor malfunctions. - Count and verify change bank amounts. - Take orders and serve non-alcoholic drinks to customers on the casino floor. -...

- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for the repair, maintenance, and general operating condition of slot machines. -- Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance. - Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance. - Utilizes shop machines to fabricate standard or routine parts. - Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either. - Responsible for the machine initial fills. - Assists in jackpot payouts and the verification process. - Responsible for the inspection, installation, and removal of...

- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for the repair, maintenance, and general operating condition of slot machines. - Diagnoses and repairs mechanical and electronic slot machine malfunctions with minimal guidance or assistance. - Replaces parts and circuit boards which have caused malfunctions; may repair some circuit boards, with assistance. - Utilizes shop machines to fabricate standard or routine parts. - Maintains moderate skill levels in mechanical and electronic functions, with possible advanced skills in either. - Responsible for the machine initial fills. - Assists in jackpot payouts and the verification process. - Responsible for the inspection, installation, and removal...

SUMMARY: Responsible for the overall repair and maintenance of all slot machines and gaming devices shift in accordance with property policies and procedures.  Responsible for providing efficient service to all slot guests and ensures slot machines are monitored and repaired on a continual basis for full capacity operation. ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Promote and maintain all steps in the customer service program with each patron and employee you may come in contact with. - Perform preventative maintenance: clean, inspect, adjust, and test various machine parts. - Perform floor maintenance: trouble shoot and repair machine malfunction problems as they occur during gaming. - Assist floor supervisors with malfunctions and answer floor calls. - Answer floor calls excluding...

- Responsible for supervising and managing staff in the Slot Tech department.  Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. ...

Provide amazing guest service. Cleaning and preventive maintenance of slot machines and other equipment as necessary. Assist with troubleshooting, repair, maintenance and monitoring of all electronic gaming devices and equipment. Assist with conversions and moves. Parts running.   Essential Functions   - Provide amazing guest service. - Maintain a positive and professional attitude at all times. - Assist with repairs, rebuilding of games, and hands on training of all gaming devices and related systems. - Conduct preventive maintenance and cleaning of slot machines and other equipment. - Advise and assist Slot Techs and fellow Trainees. - interact with slot Techs regarding day to day operations of all equipment. - Do runs from casino floor to shop and back for parts as necessary. - Ensure...

- Responsible for the overall repair and maintenance of all Electronic gaming devices. - Performs major and minor, scheduled and nonscheduled repairs on slot machines- Maintains accurate records identifying repairs of department equipment in accordance with department policies and procedures - Promotes positive public relations internally and externally - Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service - Verifying and repairing all related gaming equipment- Responsible for customer relations. - Performing repair to slot machines - Handles customer relations and minor customer disputes - Ensures the...

- Responsible for Slot Performance operation for assigned shift for the company while promoting internal and external guest development  - Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs technicians - Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction   - Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures - Performs technician job responsibilities throughout shift - Performs all other related and compatible duties as assigned 

- Exceptional Role Model of Excellent Guest Service skills and Teamwork. - Must have advanced knowledge of electronics (Degree program or equivalent knowledge/experience) -- Understands & can interpret the Marquee Rewards programs for our guest - Have an in depth knowledge about slot equipment, including: - Know all the aspects of Slot Performance related to internal Controls & OCCC regulations - Ability to troubleshoot common & uncommon problems that occur on electronic circuit boards. Able to perform basic board repairs and diagnose difficult machine problems - Ability to trouble shoot, set up and option all Progressive controllers and DM systems on the casino floor - Take Lead on Projects, able to perform all aspect of a project and assist Tech 1 and Tech 2 to complete...

- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of this position.- Troubleshoot and repair all slot machines and related equipment.- Safeguards all assigned areas.- Performs all slot moves and changes as directed.- Ensures that all gaming devices are in proper working order.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.

- Responsible for Slot Performance operation for assigned shift for the company while promoting internal and external guest development - Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs technicians- Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction  - Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures- Performs technician job responsibilities throughout shift- Presents oneself as a credit to the Company and encourages others to do the same - Performs all other related and compatible duties as assigned 

- Responsible for Slot Performance operation for assigned shift for the company while promoting internal and external guest development - Maintains communication between departments, promotes guidance for teamwork, encourages employee ideas and feedback, and mentors and instructs technicians- Responsible for coordinating work flow during shift to meet business demands and ensure customer satisfaction  - Responsible for the overall integrity of daily operations, ensures compliance with all regulatory, internal control, and policies and procedures- Performs technician job responsibilities throughout shift- Presents oneself as a credit to the Company and encourages others to do the same - Performs all other related and compatible duties as assigned