-Works as a member of a dishwashing crew ensuring soiled items are placed in proper racks or containers which carry them through a dishwashing machine. -Inspects, removes, and properly stores all clean items from the dishwashing machine. -Washes steam kettles, tilt fryers, and food preparation equipment too large to put in dishwashing machines. -Washes pots, pans and traps; maintains neat appearance of working areas and cleaning equipment storage areas. Washes, rinses, and sanitizes all dishware and utensils -Supplies dishware to food preparation stations as needed; removes soiled dishware and cooking equipment from food preparation stations. -Keeps work area (floor, machine, shelving, carts, etc.) clean at all times. -Performs miscellaneous duties, such as polishing silver, working in store room and preparing for banquets, special events, etc., as assigned. -Maintain organization and ensure proper rack stacking, silver presoaking and operation of dish machine. -Ensure proper set-up, breakdown and maintenance of all special events. -Perform special cleaning projects as assigned. -Train new stewards as required -Clean ovens, hoods, filters, drains, hot boxes, steam tables, flat boxes and ceiling vents, according to schedule or as specified by chef. -Responsible for swept and mopped floors.  Keep floors clean and dry, pick up wet spills immediately-Provide information and explain My Choice benefits, property amenities and marketing programs to our guests. -Can operate dish machines to company and manufacturer specifications. -Uses proper measurements of detergent and sanitizer in the dish machine. -Restocks all dishes, glassware, utensils, pots, and pans. Removes all garbage. Breaks down, cleans, and sanitizes the dish machine at the end of a shift. -Able to make quick decisions when dealing with departmental and employee needs. -Perform related duties and responsibilities as required.

 As a OvernightHousekeeper, you will:                                           Shift: Nights: 11:00pm - 7:30pmWage: $16.00/hr               $17.00/hr after 30 days (self inspect) - Clean hotel rooms, hallways, linen rooms, and employee and storage areas in the hotel- Maintain and clean all equipment used throughout the course of a shift- Maintain proper documentation of tasks completed during shift- Assist the House Person with department projects and report safety hazards and maintenance deficiences as needed- 18 years of age are older. 

As a Deep Kitchen Cleaner, you will:Shift: 11:00PM to 7:00AM Pay: $15.00 per hour- Follows and maintains department objectives, Standard Operational Procedures (SOP’s), and guidelines to ensure proper operation of department.- Clean stoves, grills, ovens, walls, hoods and other kitchen equipment.- Clean floor drains and grease traps, as well as empty grease barrels and trays.- Sort and remove trash, placing it in designated pickup/receptacle areas. - Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items- Observes Health Department regulations regarding food handling, storage, proper temperature, and cleanliness of work environment.Physical Demands - This position will require you to stand, lift, and be physically actively during the duration of your shift. Our Kitchen Cleaners must be able to lift/move up to 40 pounds.

As a Main Bank Cashier, you will:Shift: Start time: 8:00PM to 12:00AM End: 4:00AM to 8:00AM (Must be able to start/end anytime between time frame listed) Pay: $18.00 per hour +tips (Avg. $1.50 to $2.00 per hour) - Maintain protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail.- Process all casino deposits.- Coordinate transactions between cashiers and the main bank. Prepare funds, with proper documentation for transfer of funds to the Cage Department.- Ensure procedures and proper controls are followed to protect counted receipts.- Transfer the corresponding documentation to the Accounting Department on a daily basis.- Perform other job duties as assigned by leadership. 

- The Paddock Attendant works at various times according to the racing schedule. - The attendant is responsible for cleaning and maintaining the race paddock stalls, commission stalls, locker rooms and the outside grounds. - They maybe assigned other various task from time to time. - Be familiar with location and number of stalls used in the paddock- Maintain a clean and safe environment in the paddock- Clean commission stalls and empty out stalls in the paddock- Assist with pad collection, cleaning pads and distribution of pads as directed   

Start, Refresh or Enhance Your Casino Career!We are currently looking for energetic and outgoing candidates to enroll in Paid Dealer School to join the best at Ameristar East Chicago! Full-time and Part-time schedules availableNo cost for Dealer School – we pay you to learn  For the duration Dealer School is paid at $20.00 per hour Once successful completion of Dealer School, you will be offered an hourly wage, plus tips  Growth Opportunity: Ameristar East Chicago is committed to the growth and development of its Team Members. As you master your skill set, you will have the opportunity to learn new games and make more money. - Adheres to all departmental and property policies and procedures regarding guest service standards.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection and game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and procedures.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.

We are currently looking for energetic and outgoing individuals to join the best at Hollywood Casino Joliet!   - Team Members receive: Day 1 Benefits, Day 1 accural of PTO, Company perks & discounts and much more! Paid Dealer School – Earn While You Learn! Start Date: Monday, June 12, 2023  Schedule: Monday – Friday, 10:00 AM - 6:30 PMCourse Length: 8 hour classes, 8 - 13 weeks Cost: Free - No cost for the course!! Dealer Compensation and Positions: Dealer school is paid at $13.00 per hour. Once successfully learning blackjack, training will begin on the floor as well as in the classroom. Upon completion of Dealer school, Team members will be paid $8.05 plus tips, the equivalent of earning $60,000+ annually!! Growth Opportunity: Hollywood Casino Joliet is committed to the growth and development of its Team Members. As you master your skill set, you will have the opportunity to learn new games and take on more responsibility.  To Enroll: Interested applicants should complete an application online or call 815.927.2283 for more informationAPPY TODAY!!

MAJOR JOB DUTIES:  Duties include, but are not limited to the following: - Prepare fruits and vegetables for serving, by washing, peeling, cutting, and placing items in their respective refrigerators for future use.- Prepare a variety of cold meats and seafood items such as cracking or removing the shell from seafood, slicing cold cuts for serving, and breading fish.- Prepare various menu items and garnish them accordingly.- Prepare toast, pancakes, and hour d’oeuvres, both hot and cold.- Dish up and garnish all desserts, such as ice cream, sodas, pies, cakes and fruit cups.- Responsible for conserving waste and utilizing all products and byproducts to facilitate a lower food cost.- Operate small kitchen equipment such as mixers, slicers, and cutters.- Must provide courteous and friendly service to all staff.- Performs related work as requested.   The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.

MAJOR JOB DUTIES:  Duties include, but are not limited to the following: - Prepare fruits and vegetables for serving, by washing, peeling, cutting, and placing items in their respective refrigerators for future use.- Prepare a variety of cold meats and seafood items such as cracking or removing the shell from seafood, slicing cold cuts for serving, and breading fish.- Prepare various menu items and garnish them accordingly.- Prepare toast, pancakes, and hour d’oeuvres, both hot and cold.- Dish up and garnish all desserts, such as ice cream, sodas, pies, cakes and fruit cups.- Responsible for conserving waste and utilizing all products and byproducts to facilitate a lower food cost.- Operate small kitchen equipment such as mixers, slicers, and cutters.- Must provide courteous and friendly service to all staff.- Performs related work as requested.   The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.

MAJOR JOB DUTIES:  Duties include, but are not limited to the following: - Prepare fruits and vegetables for serving, by washing, peeling, cutting, and placing items in their respective refrigerators for future use.- Prepare a variety of cold meats and seafood items such as cracking or removing the shell from seafood, slicing cold cuts for serving, and breading fish.- Prepare various menu items and garnish them accordingly.- Prepare toast, pancakes, and hour d’oeuvres, both hot and cold.- Dish up and garnish all desserts, such as ice cream, sodas, pies, cakes and fruit cups.- Responsible for conserving waste and utilizing all products and byproducts to facilitate a lower food cost.- Operate small kitchen equipment such as mixers, slicers, and cutters.- Must provide courteous and friendly service to all staff.- Performs related work as requested.   The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.

- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Write Sports tickets in an accurate and timely manner.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures- Explain wagering rules, including betting lines and odds, and procedures to guests- Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service.  Offer information on activities, etc., and direct guests for further information as necessary.- Create and enter player tracking cards- Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity- Perform other job-related duties as requested

This role is Remote / Hybrid flexible, ideally located close to the Las Vegas, NV or Wyomissing, PA areas.- Responsible for supervising staff and the overall daily management of the Corporate Payroll department(s). - Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. - Assists with creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Approves and assists with any escalated wages, overtime payments, and payroll deductions issues. Assist with Kronos System Maintenance and interfaces. - Assists with Shared Services HR and Payroll Help Desk Tickets. - Ensures payroll information is entered by team accurately and in a timely manner.  - Addresses issues as they arise. - Makes recommendations for process improvements. - Responsible for ensuring compliance with state and federal regulations are followed. - Investigates any FTO/PTO variances and collaborates with HR for verification of eligibility as needed. - Cancels and approves re-issuing of checks as needed.  - Approves manual checks cut outside of normal pay cycles. - Oversees holiday time processing and approves eligibility.- Responsible for approving bi-weekly payroll after receipt and balancing is completed. - Investigates and solves variance issues. - Creates and generates ad hoc reporting as needed. - Partners with HR Team and Payroll Manager to ensure 401(k) processing is completed as required by company. - Assists with audits as required. - Responsible for operational and administrative compliance with regulations imposed by federal and state taxing authorities. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Ensures customer service standards are followed by all team members and addresses issues as they arise. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.

This is a Dual-Property role for Hollywood Casino Joliet and Hollywood Casino Aurora.- Responsible for supervising and managing staff in the Planning & Analysis Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Primarily responsible for short and long term financial analysis for the property including labor, and financial data reporting. Exercises discretion and independent judgment within the Manager of Business Planning and Analysis function including:- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving deadlines.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Calculates profitability of marketing programs. Analyze results to identify opportunities for improving efficiency of marketing expenditures. Communicate findings to executive team. - Oversees all aspects of preparing the annual budget.- Compares actual operating results to budget and prior year. Summarize key findings and communicate to executive management.   Make recommendation for improving EBITDA.- Develops presentations for budget meetings and operational reviews.- Presents and discusses analyses with high level executives from corporate and from the property.- Develops, maintains and distributes key operating metrics to evaluate attainment of company’s operating, service and financial objectives.- Monitors labor costs and identify opportunities to improve efficiencies.- Performs queries of various data bases to extract data for use in analysis.- Prepares ad-hoc analysis as needed. - Maintains compliance with Gaming Commission requirements, the company’s System of Internal Controls and Sarbanes-Oxley requirements.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  Responsible for the overall achievement of department customer service goals.    - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.- Maintains strict confidentiality in all departmental and company matters.

- Responsible for assisting with supervision of staff and the overall daily management of a designated shift in the Sportsbook department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Shares responsibility for the overall integrity of daily operations on assigned shift.- Closes out tellers at the end of their shifts, ensuring that all money and supporting documentation has been accounted for and secured appropriately.- Sends out daily reports as required.- Verifies cash drawers, completes reports, rate casino customer activity, and monitor sports book for suspicious activity.- Prepares and stocks all the daily sports sheets. - Explains wagering rules, including betting lines and odds, and procedures to guests as needed.- Notifies leadership team of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Approves and denies wagers from guests, as permitted.- Updates and maintains all customer sheets.- Monitors all monies being wagered and updates the betting odds according to policy.- Understanding of wagering rules, including betting lines and odds, and procedures to guests.- Assists with the management of processes for all pari-mutuel wages in the tote system. - Assists with the management of writing, verifying, and making payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Monitors Sports tickets in an accurate and timely manner.- Monitors player tracking cards.- Verifies tickets and payoffs.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Monitors operation supply inventory on assigned shift. Notifies manager of issues.- Prepares/reviews currency transactions reports in absence of Manager on assigned shift.- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Player Services Department for which this position is responsible.- Safeguards all cage assets.- Assists in acquisition of new players through the continuous promotion of the Rewards program and the special benefits of card membership.- Verifies vault accountability at end of shift on assigned shift.- Verifies credit line availability in absence of Manager on assigned shift.- Verification of main bank and window cashier drawers.- Authorizes checks.- Prepares customer deposit and safekeeping log.- Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance procedures.- Exhibits a friendly, helpful and courteous manner when dealing with guests and fellow team members.- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 

- DAY ONE BENEFITS.- Explain wagering rules, including betting lines and odds, and procedures to guests.- Efficiently and accurately processes all pari-mutuel wages in the tote system. - Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Write Sports tickets in an accurate and timely manner.- Create and enter player tracking cards.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Exchanges cash and coins in accordance with established procedures.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures.- Assists guests with credit applications.- Verifies credit approval for casino departments.- Performs credit card cash advances.- Issues and receives payments.- Cash personal, travelers, and payroll checks in compliance with approved procedures.- Counts down bank or window at end of each shift and reconciles to the draw amount.- Completes a blind drop on all revenues collected during the shift. - Operates assigned bank or window according to department and regulatory guidelines. - Completes all required shift paperwork according to internal control standards. - Records any applicable cash transactions that are required by Federal Law - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties.- Provides information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.- Manages difficult guest situations; Responds promptly to guest needs; Seeks guest feedback to improve service; Responds to requests for service and assistance; Meets commitments.- Stocks stations with adequate supplies; keeps all stations neat and clean.- This job description is not intended to be all-inclusive and Team Members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 

- Explain wagering rules, including betting lines and odds, and procedures to guests.- Efficiently and accurately processes all pari-mutuel wages in the tote system. - Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Write Sports tickets in an accurate and timely manner.- Create and enter player tracking cards.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Exchanges cash and coins in accordance with established procedures.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures.- Assists guests with credit applications.- Verifies credit approval for casino departments.- Performs credit card cash advances.- Issues and receives payments.- Cash personal, travelers, and payroll checks in compliance with approved procedures.- Counts down bank or window at end of each shift and reconciles to the draw amount.- Completes a blind drop on all revenues collected during the shift. - Operates assigned bank or window according to department and regulatory guidelines. - Completes all required shift paperwork according to internal control standards. - Records any applicable cash transactions that are required by Federal Law - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties.- Provides information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.- Manages difficult guest situations; Responds promptly to guest needs; Seeks guest feedback to improve service; Responds to requests for service and assistance; Meets commitments.- Stocks stations with adequate supplies; keeps all stations neat and clean.- This job description is not intended to be all-inclusive and Team Members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Dayton reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 

- Explain wagering rules, including betting lines and odds, and procedures to guests.- Efficiently and accurately processes all pari-mutuel wages in the tote system. - Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Write Sports tickets in an accurate and timely manner.- Create and enter player tracking cards.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Exchanges cash and coins in accordance with established procedures.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures.- Assists guests with credit applications.- Verifies credit approval for casino departments.- Performs credit card cash advances.- Issues and receives payments.- Cash personal, travelers, and payroll checks in compliance with approved procedures.- Counts down bank or window at end of each shift and reconciles to the draw amount.- Completes a blind drop on all revenues collected during the shift. - Operates assigned bank or window according to department and regulatory guidelines. - Completes all required shift paperwork according to internal control standards. - Records any applicable cash transactions that are required by Federal Law - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties.- Provides information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.- Manages difficult guest situations; Responds promptly to guest needs; Seeks guest feedback to improve service; Responds to requests for service and assistance; Meets commitments.- Stocks stations with adequate supplies; keeps all stations neat and clean.- This job description is not intended to be all-inclusive and Team Members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Dayton reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 

- Explain wagering rules, including betting lines and odds, and procedures to guests.- Efficiently and accurately processes all pari-mutuel wages in the tote system. - Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Write Sports tickets in an accurate and timely manner.- Create and enter player tracking cards.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Exchanges cash and coins in accordance with established procedures.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures.- Assists guests with credit applications.- Verifies credit approval for casino departments.- Performs credit card cash advances.- Issues and receives payments.- Cash personal, travelers, and payroll checks in compliance with approved procedures.- Counts down bank or window at end of each shift and reconciles to the draw amount.- Completes a blind drop on all revenues collected during the shift. - Operates assigned bank or window according to department and regulatory guidelines. - Completes all required shift paperwork according to internal control standards. - Records any applicable cash transactions that are required by Federal Law - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties.- Provides information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.- Manages difficult guest situations; Responds promptly to guest needs; Seeks guest feedback to improve service; Responds to requests for service and assistance; Meets commitments.- Stocks stations with adequate supplies; keeps all stations neat and clean.- This job description is not intended to be all-inclusive and Team Members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members. 

The following and other duties may be assigned as necessary:- Manage the overall administrative operations and staff of the Player Development department team consisting of Executive Hosts, Casino Hosts and National Casino Marketing Administrator.- Coach, monitor, and develop team members to accomplish team results and personal growth opportunities. - Develops, implements, and manages operational goals, financial targets, and monitors achievements of performance for improved profit objectives.- Develops, identifies, and implements strategies to maximize volume and market share; investigates potential opportunities for incremental revenue.- Sets measurable goals for Player Development staff members with regards to growing high-end play, in addition to cultivating results from the current database as well as acquisition.- Works closely with corporate and other operational property teams to develop, implement and support marketing programs that deliver growth and support the brand strategy.- Ensures effective utilization and maintenance of CRM system(s).- Responsible for preparing, monitoring, and adhering to budgets and ensuring compliance to departmental financial initiatives. Reports budget concerns / deviations to the Executive Management. - Responsible for vendor coordination, management, and negotiation. Responsible for accuracy and timeliness of all charges and payments relating to vendor efforts.- Ensures that scheduling is done in an effective and efficient manner to ensure coverage at peak time to support VIP customers and events. - Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning, and directing work) to meet business needs. - Responsible for staff development and training programs.- Responsible for team member performance (developing, coaching, counseling, constructive feedback). - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department’s customer service goals. - Oversees all Casino Host Survey responses along with developing response plans towards the results.- Oversees and organizes travel and entertainment to support VIP initiatives, cross-property, and junket efforts.- Maintains strict confidentiality in all departmental and company matters.

- Supervises the daily operation of the player services and cage operations and ensures the accurate reporting of all activities while remaining compliant with all applicable local, state and federal laws as well as company internal controls and department policies. - Maintains thorough knowledge of player tracking system, internal Controls and policies/procedures and makes suggestions for improvement. - Responsible for coaching, counselling and developing subordinates to their fullest potential. - Responsible for securing the integrity of all assets and oversees balancing of all cage banks - Communicates pertinent information to staff in a timely fashion. - Runs reports and verification information for patron Credit line requests in accordance with directive of HCPN Credit Committee and PGCB regulations. - Ensures scheduling is commensurate with business levels and within budget. - Responds to guest inquiries while monitoring and applying service recovery within authority levels.  Delegates work responsibilities and provides follow up and direction when necessary. - Develops and maintains a good rapport with other departments and with external guests.  - Reward, recognize, coach and counsel department employees.