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The take 2 attendant is primarily responsible for serving patrons and taking their order in a timely and friendly manner. ESSENTIAL RESPONSIBILITIES - Takes customers order accurately and computes them into POS system- Assists Take II Cook in plate preparation and garnishes- Stock all food and paper supplies- Notifies Take II Cook of shortages or special orders- Responsibly serves alcoholic beverages upon request- Maintains Take II counter and eating area clean at all times- Attend TIPS certification class- Process transaction according to proper procedures- Demonstrate a willingness and ability to deliver quality guest service to external and internal guests- Follow all safety rules- Adhere to departmental quality standards
- Responsible for providing great customer service while issuing betting transactions to player. - Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for learning and understanding all facets of horse racing. - inputs wagers into the tote machine and cashes/cancels tickets. - Responsible for accurate wagers. - Responsible for maintaining and balancing a cash drawer; balances to zero and pays shortages to the main bank. - Assists in providing players with information regarding scratched horses, race cancellations, payoffs/delays, and prices. - Responsible for complying with The Meadows’ AML Compliance Program. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Assumes responsibility for the collection of specimens that include blood and/or urine before or after race. - Maintains logs of activities performed including all collections and verifies packaging of specimens; enters data into system. - Ensures all paperwork pertaining to collection performed is completed properly including horse name and time of collection; turns in all receipts, paperwork, and samples to the proper designated area. - Maintains a clean and sanitary worksite; wears required uniform and safety materials as needed. - Attends and participates in professional group meetings; maintains awareness of new trends and innovations in the field of Veterinary Phlebotomy. -...
SUMMARY: The Table Games Dealer School Student is responsible for learning dealing and conducting table game play while providing and maintaining an atmosphere of professionalism and integrity in Dealer School. The Table Games Dealer School Student does not perform the function of a Table Games Dealer nor work on the gaming floor in any capacity. Dealer School Hours: Tuesday through Friday 9:30AM-2:30PM. ESSENTIAL DUTIES AND RESPONSIBILITIES:Other duties may be assigned. - Responsible for meeting Table Games Dealer School attendance requirements. - Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate...
This position will be responsible for assisting with day to day parking operations and traffic management for Greektown Casino Hotel. Essential Functions - Direct inbound and outbound traffic - Change and move signage as directed - Cone off and open parking spaces/levels as directed - Walk garage levels and report hazards, maintenance issues; suspicious activity to various teams - Physically count occupied and un-occupied parking spaces - Communicate parking policy to patrons - Provides the highest level of guest service - Train new team members (Traffic & Booth Attendants only) - Maintain a thorough knowledge of the property and promotions - Provides guests with directions and information about Greektown District - May operate, and move guest vehicles if necessary - Maintain a...
This is a 32 hours per week role within a third party company. The incumbent will not be employed with Ameristar Casino. The incumbent for this role will work in the Ameristar Casino Wardrobe Department. Responsibilities include completing uniform fittings; providing face-to-face customer service; receiving dry cleaning; maintaining and stocking inventory; completing garment alterations as needed; maintaining a record of daily transactions. Must be a team player and have basic knowledge of computers.
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Assists guests with locating assigned seating within the venue.- Assists guest in locating ticket areas; maintains and follows up on event ticket passes and assigned areas; keeps aisles and walkways clear.- Notifies higher level management of any suspicious or unusual activity and/or transactions in a timely manner.- Attends and participates in professional group meetings; maintains awareness of new trends and innovations in the field of customer service.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Verifies ticket information to ensure guests are at appropriate event and in appropriate seat or section of the Event Center.- Checks tickets and ushers guests to the appropriate seat in the Event Center.- Answers any questions that Event Center guests may have about the event including but not limited to event information, location, and casino offerings.- Explains promotions and provides accurate information about the casino, hotel, and food and beverage outlets to guests upon request.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Notifies Leadership of escalated or prevalent guest issues/concerns and any apparent suspicious activity.- Maintains knowledge of...
- Cleans and sanitizes storage areas. - Rotates stock to ensure freshness of products. - Keeps walk-in, reach-ins, and bar areas cleaned. - Keeps the liquor cage clean and organized, free from boxes. - Checks with food production staff as to all equipment needed and secures. - Coordinates with manager on duty as to upcoming business or cleaning needs.- Sanitizes all equipment for re-supply to kitchen, dining room, and bar areas. - Polices and sanitizes all kitchen, bar, and storage areas and equipment.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the...
- Sets up dishwasher machine by reading instructions on machine or by asking supervisor for assistance. - Cleans the dishwashing equipment and working area when necessary. - Washes dishes: stacks dishes and runs through dish machine, scrubs pans, puts dishes away. - Cleans the kitchen: sweeps and mops floors, empties trash, changes waiter in and de-limes dish machine, washes walls and baseboards, scrubs sinks, etc. - Maintains cleanliness of the store room, walkways, and hallways. - Stocks ice for all necessary areas and keeps it replenished throughout the day. - Takes out trash and cardboard and disposes in proper dumpster. - Keeps records of broken dishes and ensures glass is disposed of properly. - Provides positive communication and uses Red Carpet Service skills...
- Sets up dishwasher machine by reading instructions on machine or by asking supervisor for assistance. - Cleans the dishwashing equipment and working area when necessary. - Washes dishes: stacks dishes and runs through dish machine, scrubs pans, puts dishes away. - Cleans the kitchen: sweeps and mops floors, empties trash, changes waiter in and de-limes dish machine, washes walls and baseboards, scrubs sinks, etc. - Maintains cleanliness of the store room, walkways, and hallways. - Stocks ice for all necessary areas and keeps it replenished throughout the day. - Takes out trash and cardboard and disposes in proper dumpster. - Keeps records of broken dishes and ensures glass is disposed of properly. - Provides positive communication and uses Red Carpet Service skills...
- Responsible for the washing, drying, folding, ironing and storing of linens for the laundry. - Adhere to established department and property policies and procedures regarding guest service standards. - Sort, wash, dry, fold, iron and store linens according to established procedures. - Perform routine maintenance on the laundry equipment; includes cleaning dryer traps and greasing flat ironer. - Maintain production levels according to level of room occupancy. - Assist vendors who, as part of their service, perform inspections and tests of cleaning agents and operations. - Handle cleaning products in a safe manner. - Maintains daily worksheets. - Must be willing to work any shift. - Count & process reclaimed items. - Weigh & count all received linen. - Keep accurate...
- Greets customer, transports luggage to and from vehicle to guest rooms, parks and retrieves customer’s passenger vehicles while creating a seamless customer service experience with an upbeat and positive attitude - initiates and engages in conversations with guests on all services across the company properties including restaurants, entertainment, promotions and events - Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage - Answers valet phone and responds to luggage room calls and expedited car retrieval service from Casino Operations - Practices lateral service by stepping out of normal job description to help guests and co-workers, when business allows. - This includes, but is not limited to, driving shuttles and working in coat...
General Accountabilities: - Greet and welcome guests to the establishment with a positive and warm attitude. - Direct traffic in the parking lot as needed, assistguests and welcome them into the establishment. - Accommodate guests by opening doors and assisting with luggage or other heavy items. - Collect and accurately label keys belonging to guests ensuring their proper return. - Park guests’ vehicles in predetermined areas within the parking lot while following traffic laws. - Operate vehicles safely and responsibility. - Keep paperwork regarding guests’ vehicles and daily transactions.
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets arriving and departing guests.- Parks guest vehicles in specified areas in an efficient and safe manner.- Retrieves customer vehicles from specified areas in an efficient and safe manner.- Performs drive-and-park assignments per department policies and procedures.- Promptly reports any incidents to supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
- Processes all departments’ deposits. Balances deposits and sends to the bank. Runs a tape of all travelers checks, personal checks, and comp checks and separates. - Processes Slot, Cage, Security, and Dealer tokes deposits. Makes deposits, including checks from Accounting department, for the company. - Verifies Count Team drop from the BV drop, Table Games Drop, and Redemption Kiosk Drop. - Verifies currency and coin received from bank. - Does Cage buys. Replenishes cash needed to supply Slot department wallets and Cage Cashiers. - Verifies all money coming back into the vault. Makes sure the count is correct. - Records all transactions on Vault Accountability Sheet. - Fills Kiosk Cassettes and US Coin Bags for the Redemption Kiosks. - Performs Cashier and Main...
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for directing the overall operations and staff of the Table Games/Slots/Poker department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. - Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. - Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance...
- Responsible for directing the overall operations and staff of the Food & Beverage, Stewarding and Hotel departments. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. Functions as a strategic leader of all areas of responsibility.- Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company...
SUMMARYThe Vice President of Rewards Strategy is responsible for developing and driving the strategic direction of compensation, benefits, and wellness programs that align with the Company’s goals, support employee engagement, and attract and retain talent. This position partners closely with executive leadership, ensuring our compensation, benefits, and wellness programs are meaningful, competitive, and innovative. - Develop and implement a competitive and comprehensive compensation, benefits, and wellness strategy focused on talent attraction, engagement, and retention in alignment with the Company’s overall strategy.- Drive core benefits programs and processes, including executive benefits, core and supplemental benefit programs, health and welfare, ancillary offerings, and...
- Performs daily set up of bar and service areas.- Maintains butler pantry and specific supplies.- Utilizes charm, warmth, extreme discretion, confidentiality and cordiality in providing attentive, highly detailed unobtrusive service to guests. - Knows guests by name, personal preferences.- Use departmental cleaning and sanitizing chemicals per OSHA, departmental and manufacturer operating standards- Inserts necessary chemicals, detergents and additives to ware washing machine chemical supply systems- Informs management of any product shortages, equipment failures or staffing issues in a timely manner- Cleans front and back bar counters, shelving, refrigerators, other equipment and floors- Cleans Beverage department glasses using mechanical ware washing equipment-...
