Click column header to sort
- Coordinates with supervisor to record questionable activity for review and possible use as evidence. Conducts these observations of the gaming and other areas as directed.- Prepares logs of all pertinent activity and equipment checks.- When assigned to the CCTV monitoring room, “patrols” the facility through the use of pan, tilt and zoom cameras and records all pertinent activity on a daily log. - Monitors the facility entrances, validation cashier’s cage, money vaults, concessions areas, mutuel teller areas, all money handling activities, and count rooms. Observes the conduct of the employees and customers. - Reviews and plays back videos to assist other departments in determining facts about a situation or issue.- Operates camera controls, digital recorders, monitors,...
- Observes and reports any and all gaming violations and/or thefts of company property- Operates monitor room equipment, including basic computer functions- Participates in court actions relating to gaming violations- Learns and uses two card count system- Learns all games in use and all procedures and cheating indicators of such games- Writes proper reports as needed in a timely manner- Responds to surveillance supervision and gaming control requests- Responds to requests of all other departments when necessary
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Assists in creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and overall coverage mandated by Gaming regulations.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with...
- Responsible for directing the overall operations and staff of the Surveillance department. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and Gaming regulations.- Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM.- Develop, enforce, review and approve changes or revisions to operating practices, procedures and standards based on business practices and internal controls- Knowledge of and enforcement of all gaming laws and regulations which apply...
What does Hollywood Casino & Hotel have to offer?- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University, discounts & Diversity Scholarship for team members dependents.As a Surveillance Agent you will:Shift: 3:00pm-11:00pmPay: $17.00 per hour- Monitor all areas of the casino property via CCTV equipment to detect suspicious activities involving guests and team members. - Observe gaming operations to ensure compliance with Missouri Gaming Commission (MGC) regulations, casino internal controls, and standard operating procedures. - Document unusual or irregular activities and report findings to the appropriate personnel, including management and Missouri Gaming Commission agents. -...
General Accountabilities: - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Observes and reports all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required. - Learns all games in use at the property, and all procedures and cheating indicators of those games; learns and uses various card count systems.
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department.- Observes activities of customers and cast members in all gaming and money handling areas.- Reports to Surveillance Supervisor and Director of Surveillance. Will notify gaming commission agents and/or Mississippi State Tax Commission agents when appropriate.- Ensures compliance of all company and departmental policies and procedures.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.- Any and all duties as assigned by your Supervisor or a member of management.
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Observes and reports any and all gaming violations and/or thefts of company property. - Operates monitor room equipment, including basic computer functions; monitors slot equipment of SiS System to provide security for company assets and funds. - Maintains video surveillance of the entire casino (e.g., Gaming Floor, Race/Sports Book, Food and Beverage outlets, cashiers, Count Rooms, parking lots, hotel/casino complex, etc.); records any irregular activity as required. Participates in court actions relating to gaming violations. - Learns all...
Responsible for successful completion of the Surveillance Operator training program. Training will include surveillance instruction on detecting illegal activity or violations of company and surveillance policy and procedures. Training will also include instruction of compliance requirements for Federal, State and local gaming laws and regulations. Essential Functions - Observe activity on video monitor and detect illegal activity. - Change tapes in VCR. - Maintain accurate and complete logs. - Make clear and usable video tapes. - Testify in court. - Enforce all gaming laws and regulations. - Enforce all company policies and procedures. - Other job related duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of a designated shift in the Surveillance department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and overall coverage mandated by Gaming regulations.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to director. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in...
- Diagnose and repair mechanical and electronic surveillance equipment malfunctions with minimal guidance or assistance.- Replace/repair parts and circuit boards which have caused malfunctions.- May occasionally act as a specialist in either mechanical or electronic areas.- May be given occasional assignments to provide training to lesser experienced technicians or trainees.- Maintain skill levels in mechanical and electronic functions. - inspect and perform general and preventive maintenance of surveillance equipment and installation. - Assist with the planning and placement of new camera and equipment. - install new cameras and surveillance equipment as directed.
- Maintains operation status of all cameras and monitors including multi-plexers, quads, splitters, switchers, CPU alarm interfaces and other related equipment- Establishes and maintains relationships with outside vendors for the cataloging of all equipment that needs outside servicing and communication- Maintains and programs the operating functions of the surveillance and security system matrix (the physical equipment that controls the interface and operation of the various individual pieces) - Cooperates with management in the suggestion, design and installation of all projects (hardware) as required by business needs including but not limited to games, slots, food & beverage, security, investigations and state mandates- Keeps abreast of state gaming rules and regulations and...
- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department. - Performs preventative maintenance on surveillance equipment. Included, but not limited to, cleaning of cameras, domes and housing, as well as digital surveillance equipment.- Performs camera moves and installation to support gaming equipment requirements.- Performs wire pulls in conjunction with surveillance equipment installation.- Will assist outside technicians with surveillance equipment installation and service.- Will report on condition and inventory of all surveillance equipment on hand.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your...
- Responsible for supervising staff and management of daily operations in the Table Games department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager. - Works closely with department leadership to implement and oversee overall strategies for customer service, comping, games layout and mix, revenue growth, and expense management in order to maximize profitability. - Makes suggestions for improvement on...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services- Education reimbursement program and Annual Scholarship Program - Career development...
**Sign-On Bonus** Pay-out will be paid as follows:- $500 in 30 days- $1000 in 90 days- $1000 in 180 daysESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department.- Provides oversight for all games, game protection, and overall operation of the table games on their assigned shift. - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department.- Provides oversight for all games, game protection, and overall operation of the table games on their assigned shift. - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.-...
- Responsible for supervising staff and the overall daily management of a designated shift in the Table Games department.- Provides oversight for all games, game protection, and overall operation of the table games on their assigned shift. - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with...
- Responsible for supervising staff and the overall daily management of a designated pit or shift, as assigned, in the Table Games Department. Provides oversight for all games, game protection, and overall operation of the table games in their assigned pit or during their assigned shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. Adheres to scheduling and coordinates with leadership any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to leadership.- Enthusiastically supports, actively promotes, and demonstrates...
- Provides fast, flawless, personalized service to players.- Consistently builds and maintains rapport with guests.- Maintains knowledge of all aspects of the games dealt.- Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.- Conducts assigned game according to procedure.- Ensures appropriate game protection.- Ensures appropriate game pace for all players.- Responsible for learning and being familiar with the property’s other gaming and entertainment/service activities in order to provide accurate information and enhance guest experience.- Ensures payouts are made quickly and accurately.- Fills and credits tables by verification of cheques.- Opens and closes tables according to established guidelines and...
