Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the grant date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants.- Discounted bus tickets - Hot meal served by the Leadership team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Greet guests in a timely manner with a smile and a pleasant disposition.- Must be familiar with food offerings, preparation of food and prices.- Use suggestive selling techniques.- Take guest’s order and accurately input it into the computer/register.- Complete assigned side work and any additional daily tasks.- Maintain cleanliness and supplies in side stations.- Always conduct oneself in a manner that reflects a positive professional image.- Follow all cash handling procedures.
- Remains current on all coupons, promotions, and certificates that apply to the Buffet.- Tracks and assigns seats in accordance with established procedures.- Operates and balances cash register at end of shift.- Must be able to stand for a full shift.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow team members.- Any and all duties as assigned by your Manager or a member of management.
4 day work week- Reads food orders from computer printouts, and prepares food items, according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests.- Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Coordinates with and communicates orders to dining room staff. - Communicates as needed with Lead Cook and Sous Chefs.
- Reads food orders from computer printouts, and prepares food items, according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests.- Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Coordinates with and communicates orders to dining room staff. - Communicates as needed with Lead Cook and Sous Chefs.
- Assist with the preventative maintenance and repairs of all mechanical equipment (i.e. air, plumbing, electrical).- Assists in building new projects and replacing existing structures.- Assists with troubleshooting all equipment operations (i.e. electrical, plumbing, HVAC, refrigeration).- Must be able to paint, clean, move material, and assist or complete assigned projects that cover all aspects of the Facilities department.- Informs supervisor of any trends or recurring problems with equipment or construction.- Must be able to assist to the following laminate (carpentry), electrical, plumbing, painting, HVAC, flooring and all other projects associated with the maintenance and construction performed by the Facilities department.- Must maintain a valid driver’s license in your state of residence and maintain a clean driving record. Must have drivers license on their person at all times.- Exhibits a friendly, helpful, and courteous manner when dealing with customer of fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.
The Business Development Executive - International Marketing (Dual Property) is position is responsible for new international business for developing and maintaining valuable relationships with players through marketing measures and exceptional customer service skills. The following and other duties may be assigned as necessary for both Hollywood Gulf Coast and Boomtown Casino Biloxi:- Responsible for supervising and managing Hospitality Hosts. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives in defined area.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Makes decisions for all aspects of international business including but not limited to strategy, comps, free slot play, events, promotions to maximize revenue, etc. Makes change recommendations based upon results.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. - Develops and implements player programs/events to create guest loyalty and return guest visits.Responsible for all aspects of international business including but not limited to strategy, budgets, new and current business, comps, free slot play, events, promotions to maximize revenue, etc.- Develops and executes marketing campaigns to attract and retain international business guests. Makes changes based upon results.- Attends both on and offsite meetings to obtain new international business players, in addition to creating repeat visits for current guests. Attends and coordinates all special events and promotions related to international business. Attends and assists with coordination of all other special events and promotions as needed.- Resolves guest opportunities, conflicts, and complaints on behalf of the Company in a fair and equitable manner.- Meets assigned goals for profitable revenue volume and strategic objectives for assigned book of business and players. - Develops and executes international business entertainment events, including but not limited to concerts, dinners. - Serves as liaison with Player Services as necessary to assist clients with credit needs and requests.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.- Provides professional representation on behalf of the Company at internal and external meetings and events.- Ensures interactions with internal and external guests follow the guidelines of customer service program.- Adheres to all Corporate and local policies, procedures, and operating guidelines.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established department and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, solid linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications. - Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (e.g., coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required. - Maintains equipment as required in accordance with established guidelines and safety procedures. - Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures. - Resolves service issues according to established guidelines. - Assists in Bar/Beverage set-up. - Maintains strict confidentiality in all company matters.
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, soiled linen, glassware, and flatware from table and counter tops, and transports items to designated area; cleans (wipes) tables and seats. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications. - Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required. - Maintains equipment as required in accordance with established guidelines and safety procedures. - Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with departmental procedures. - Resolves service issues according to established guidelines.
Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the grant date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants.- Discounted bus tickets - Hot meal served by the Leadership team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Maintains a positive attitude at all times, supporting the policies of the Casino as well as Senior Management of Ameristar Casino, Inc.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team members’ are in compliance with uniformed appearance standards while on duty.- Stocking bus stations.- Ensures that the buffet line is clean and sanitary.- Makes sure that all supplies are adequately stocked.- Must be able to stand for long periods of time and must be able to lift up to 25 lbs.- Assisting Food Servers.- Maintaining cleanliness in all areas.- Maintain cleanliness of Dining Room before, during, after service.- Maintain established pars of linen, glass, and condiments as per checklist and instruction of Supervisor/Manager.- Assist in Bar/Beverage set-up.- Maintain positive attitude toward guests and co-workers.- All other duties as assigned.
- Sets up, arranges, or takes down dining tables, private dining room, and/or wait stations. - Prepares water pitchers and bread stations; stocks linens and dinnerware. - Cleans and polishes various pieces of table ware and folds napkins. - Assists wait staff in serving guests, carries food trays, and refills water glasses, coffee, and tea.- Performs duties to clear and set-up dining room; assists wait staff in serving food and beverages. - Responds to guest requests for settings, water, condiments, or other dining amenities. - This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Cleans, mops, and sweeps storeroom, various kitchen areas, and vents as assigned. Removes trash. - Assists with kitchen work and general clean up as directed. - Follows safety rules and keeps work area clean and orderly. - Other duties as assigned.
MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Familiarize yourself with service standards for the restaurant, especially table setups, beverage service and prebusing of tables.- Clean and set each table completely before going to another.- Clear all dirty dishes, wipe table with clean cloth, clean ashtrays, wipe booths and chairs. Reset table completely and properly.- Stock service stations, glasses, cups, silverware, etc.- Keep restaurant clean, floors, carpet, service stations, etc.- Handle all silver, glass and China in a sanitary manner, from the handles of silverware and cups, to the bottom of glasses.- Assist wait persons if possible, never neglect your own duties to get beverages, etc. for Wait Persons.- Never pick up money or guest checks from tables.- Supply the sidestand with bulk supplies.- Empty garbage from the sidestand areas.- Remove condiments and re-useable from bus carts.- Break down side station.- Perform related tasks as dictated by your supervisor.- Coffee urns are to be maintained and cleaned.- Maintain milk dispenser, juice machine, ice tea machine, soda dispenser and clean dispensing units.- Make sure all stations are clean and stocked before the end of your shift.- Must provide courteous and friendly service to all customers and staff.- Performs related work as requested. The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
- Pre-bus, clear, and reset tables - Keep the server stations stocked and replenish necessary items including glassware, ice, straws, napkins, dishware, silverware, condiments, etc. - Respond to guest requests or place guest in contact with appropriate person for assistance- Ensure all tables and dining area are immaculately clean and properly set- Uphold Ameristar quality standards of all food and beverage- Abide by Health Department safety standards- Ensure all established cost controls are followed - Responsible for all routine side-work; opening, during-service, closing functions and checklists, etc.
- Provides fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant host/ess. - Adheres to established department and property policies and procedures regarding guest service standards. - Maintains par levels of operating supplies (china, flatware, glassware, utensils), condiments, and paper supplies for each service station, obtaining replacement stock in accordance with procedure. - Removes dirty dishes, solid linen, glassware, and flatware from table and counter tops, and transports items to designated area and cleans tables (wipes) and seats. Ensures that the buffet line is clean and sanitary. - Resets tables with silverware, linen, napkins, and glassware in accordance with established restaurant table top specifications. - Assists servers in their duties (e.g., refills water glasses and coffee cups, helps serve food orders, attends to guest needs) as required. - Wipes counter areas, sinks, and floors as required to maintain a clean and safe work station. - Maintains cleanliness of designated areas as directed in accordance with established health and safety standards. - Deep cleans restaurant equipment (e.g., coffee machines, soda and juice dispensers, ice bins), service stations, and refrigerators as scheduled, or required. - Maintains equipment as required in accordance with established guidelines and safety procedures. - Removes and properly disposes of all refuse and debris accumulated in restaurant and service stations in accordance with department procedures. - Resolves service issues according to established guidelines. - Assists in Bar/Beverage set-up. - Maintains strict confidentiality in all company matters.
- Responsible for clearing all table and resetting them for new seating in accordance with venue standards.- Ensure each table is ready for guests arrival in accordance with venue standards.- Responsible for approaching newly seated guests, serving bread, butter, water, etc. in a timely and pleasant manner working with servers to expedite service at all tables.- Perform service duties for servers by picking up their orders when ready in the kitchen and delivering them.- Monitor tables to assess guests’ needs and anticipate and respond to guest requests when meal had been completed keeping table clear to provide a clean, neat, eating area.- Restock and clean assigned station at the end of shift to have ready for start of next shift in accordance with Department of Health standards.- Attendance at pre-shift meetings.- Responsible for maintaining a regular and consistent attendance record.- Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.- Declare tips through time and attendance system at the end of each shift.
Ameristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)- $1,500 Retention bonus offered for all newly hired hourly positions – Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)- Non-Accrued Additional Time Off – After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the grant date) - Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- Free Costco or Sam’s Club membership after 90 days of employment- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants.- Discounted bus tickets - Hot meal served by the Leadership team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts on goods and services (including Barstool merch) - Education reimbursement program and Annual Scholarship Program - Career development opportunities Responsibilities include: - Maintains a positive attitude at all times, supporting the policies of the Casino as well as Senior Management of Ameristar Casino, Inc.- Clearing tables and setting tables in accordance with company standards.- Adhere to established department and property policies and procedures regarding guest service standards.- This is a uniformed position, which requires that team members’ are in compliance with uniformed appearance standards while on duty.- Stocking bus stations.- Makes sure that all supplies are adequately stocked.- Must be able to stand for long periods of time and must be able to lift up to 25 lbs.- Assisting Food Servers.- Maintaining cleanliness in all areas.- Maintain cleanliness of Dining Room before, during, after service.- Maintain established pars of linen, glass, and condiments as per checklist and instruction of Supervisor/Manager.- Assist in Bar/Beverage set-up.- Maintain positive attitude toward guests and co-workers.- All other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Assist server with guests’ dining experience.- Responsible for clearing all tables and resetting in accordance with department standards. - Monitor tables to assess guests’ needs; anticipate and respond to guest requests when meal has been completed while keeping table clear to provide a clean, neat, eating area. - Restock and clean assigned station at the end of each shift in accordance with department standards.- Maintains cleanliness of designated areas as directed in accordance with established department standards.- Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.- Meet department uniform, appearance and grooming requirements.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES - Assist server with guests’ dining experience.- Responsible for clearing all tables and resetting in accordance with department standards. - Monitor tables to assess guests’ needs; anticipate and respond to guest requests when meal has been completed while keeping table clear to provide a clean, neat, eating area. - Restock and clean assigned station at the end of each shift in accordance with department standards.- Maintains cleanliness of designated areas as directed in accordance with established department standards.- Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.- Meet department uniform, appearance and grooming requirements.- Must adhere to regulatory, department and company policies.- Perform all job duties in a safe and responsible manner. - Perform other job related and compatible duties as assigned.
- Responsible for supervising staff and the overall daily management of the Cage on a designated shift.- Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.- Ensures customer service standards are followed by all team members and addresses issues as they arise.- Assists with guest inquiries while monitoring and applying service recovery within authorized levels.- Reviews and approves Cage documentation based on established levels of authorization.- Prepares/reviews currency transactions reports, in absence of Shift Manager, on assigned shift.- Verifies vault accountability at end of assigned shift.- Verifies Credit line availability, in absence of Shift Manager, on assigned shift.- Responsible for verification of main bank and window cashier drawers.- Responsible for authorizing checks. - Prepares customer deposit and safekeeping log.- Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.- Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance procedures.- Maintains strict confidentiality in all departmental and company matters.
- Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. .- Assists with guest inquiries while monitoring and applying service recovery within authorized levels.- Review and approve cage documentation based on established levels of authorization in absence of Shift Manager.- Prepare/review currency transactions reports in absence of Shift Manager on assigned shift.- Verify vault accountability at end of shift on assigned shift.- Verify credit line availability in absence of Shift Manager on assigned shift.- Verification of main bank and window cashier drawers.- Authorizing checks.- Prepare customer deposit and safekeeping log.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance procedures. - Maintains strict confidentiality in all departmental and company matters.
- Supervise/Manage all cage and vault cashiers: Train, oversee, evaluate, schedule, and counsel.- Assist in handling customer problems.- Prepare/review currency transactions reports.- Verify vault accountability at end of shift.- Verify credit line availability.- Work as a cashier and/or in main bank as needed.- Monitor the cage cashiers and the main bank.- Review of multiple transactions logs for accuracy.- Assist cage cashiers as needed.- Verification of main bank and window cashier drawers.- Monitoring of cashier breaks.- Authorizing checks.- Assist with new hire training.- Prepare fills and credits for live games when acting as cashier/banker.- Prepare jackpots when acting as cashier/banker.- Prepare customer deposit and safekeeping log.- Provide positive communication and use Red Carpet Service skills with every patron and co-worker.- Perform duties in a safe manner; report any potential safety hazards to management staff.- Act as Cage Shift Manager as needed.- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service.