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ESSENTIAL DUTIES AND RESPONSIBILITIES- Get acquainted with known and new players and develop new prospects. - Accompany guests at meals and other activities or events, give tours of facility, and make dinner or hotel reservations. - Properly administer and account for comps using sound discretion for the purpose of increasing gaming and generating revenue. - Plan, administer and host special events including pre-planning, organizing, setting up, ordering supplies, and other related activities using sound discretion in appropriate use of funding available for hosted activities for the purpose of increasing gaming and generating revenue.- Be present at all outlets especially the Casino floor or areas where guests are present in a quantity of time sufficient to provide quality...
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- Assists in resolving guest opportunities, conflicts, and complaints on behalf of the company in a fair and equitable manner. - Develops relationships with players to grow customer base and increase company revenues by assuring customer retention and repeat business. - Attracts and manages customers through weekly telemarketing and in-person contact on the casino floor. Exercises discretion to provide guests with hospitality arrangements, including rooms, food, beverages; assists with special requests. - Proactively seeks out new business on casino floor, introducing the benefits of and soliciting enrollment for the player rewards program. - Highly knowledgeable of Credit procedures, if applicable. Encourages the use of Credit and may extend lines of Credit when appropriate and...
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- Perform to exceptional high standards the cleaning duties in public and back of house areas, as assigned, in order to achieve the cleanest, most confortable experience for our guest and fellow staff, in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Sweep and vacuum carpets and floors. - Mop floors. - Dust and polish fixtures, furniture, and flooring. - Clean windows and doors. - Wash and wipe down of stairwells, base boards, walls, waste cans, and other items as assigned. - Remove trash cans and debris. - Responsible for prompt attention to cleaning up spills or accidents or debris. - Conduct all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and fortHRight with...
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- Perform to exceptional high standards the cleaning duties in public and back of house areas, as assigned, in order to achieve the cleanest, most confortable experience for our guest and fellow staff, in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals. - Sweep and vacuum carpets and floors. - Mop floors. - Dust and polish fixtures, furniture, and flooring. - Clean windows and doors. - Wash and wipe down of stairwells, base boards, walls, waste cans, and other items as assigned. - Remove trash cans and debris. - Responsible for prompt attention to cleaning up spills or accidents or debris. - Conduct all guest and staff interactions in a pleasant and helpful manner and be knowledgeable of and fortHRight with...
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SUMMARY:Maintain high standards of cleanliness in accordance with the policies and procedures set forth by the company. Assist customers as necessary to ensure their satisfaction. ESSENTIAL DUTIES & RESPONSIBILITIES:- Responsible for cleaning all slot machines, floors, windows, walls, stairs, and elevators.- Responsible for spot vacuuming as required.- Cleaning, disinfecting, and restocking all restrooms.- Mopping floors around the bars, restrooms and other areas as needed.- Responsible for removing all trash and debris from machines, emptying and cleaning of all ashtrays. Trash and debris to be deposited in the outside dumpster.- Use of chemicals for cleaning and personal protective equipment.- Ability to read, follow instructions, and understand visual aids.-...
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- Maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators and VLT Machines other work areas.- Sweeps floors and walkways. - Washes windows, door panels, and sills. - Empties wastebaskets, and empties and cleans ashtrays. - Replenishes bathroom supplies. - Keeps storage rooms clean and organized. - Delivers cleaning supplies and paper products. - Answers guest's questions about the facility.
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- Maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators and VLT Machines other work areas.- Sweeps floors and walkways. - Washes windows, door panels, and sills. - Empties wastebaskets, and empties and cleans ashtrays. - Replenishes bathroom supplies. - Keeps storage rooms clean and organized. - Delivers cleaning supplies and paper products. - Answers guest's questions about the facility.
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What does Hollywood Casino St. Louis have to offer?- Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Casino Cleaning Attendant, you will:Pay: $18.00 per hour | Shift: 10:00 pm - 6:30 am- Lead daily casino cleaning operations, ensuring a clean, safe, and guest-focused environment.- Supervise, train, and support EVS team members while maintaining performance and service standards.- Conduct quality inspections and address cleanliness, safety, and guest service concerns.- Coordinate staffing, assign workloads, and provide hands-on support during peak periods and...
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SUMMARY:Maintain high standards of cleanliness in accordance with the policies and procedures set forth by the company. Assist customers as necessary to ensure their satisfaction. ESSENTIAL DUTIES & RESPONSIBILITIES:- Responsible for cleaning all slot machines, floors, windows, walls, stairs, and elevators.- Responsible for spot vacuuming as required.- Cleaning, disinfecting, and restocking all restrooms.- Mopping floors around the bars, restrooms and other areas as needed.- Responsible for removing all trash and debris from machines, emptying and cleaning of all ashtrays. Trash and debris to be deposited in the outside dumpster.- Use of chemicals for cleaning and personal protective equipment.- Ability to read, follow instructions, and understand visual aids.- Must...
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- Maintains offices, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, escalators and VLT Machines other work areas.- Sweeps floors and walkways. - Washes windows, door panels, and sills. - Empties wastebaskets, and empties and cleans ashtrays. - Replenishes bathroom supplies. - Keeps storage rooms clean and organized. - Delivers cleaning supplies and paper products. - Answers guest's questions about the facility.
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Depending on the position, benefits may include:- $500 Sign-on Bonus!- Medical coverage starting on Day One- 401(k) with company match- Annual performance bonus opportunities- Wellness and employee assistance programs- Paid time off that accrues based on local policy and increases with length of service- Additional career development and growth opportunitiesDuties include:- Sweeps and vacuum carpets and floors.- Mops floors.- Dusts and polishes fixtures, furniture and flooring.- Clean windows and doors.- Wash and wipe down of stairwells, base boards, walls, waste cans and other items as assigned.- Remove trash cans and debris.- Prompt attention to cleaning up spills or accidents or debris.- Conducts all guest and staff interactions in a pleasant and helpful...
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- Assists in any repair or maintenance of the facility as reasonably required.- Assists in fueling the vessel: follows fuel transfer procedures. - Maintains a clean, safe workplace. - Assists the Maintenance department when directed by the Facility Engineer. - Responsible for general plumbing and electrical repairs and maintenance. - Performs general HVACsystem maintenance, including repairing and cleaning units, changing filters, and lubricating parts. - Responsible for general maintenance on all EVS and F&B equipment.- Conducts daily inspection rounds of facility. - Assists with manning of EOS - Emergency Operation Station as needed. Basic knowledge of monitoring equipment (e.g., Prism system, Strain Gage system, and Fire Alarm panel). - Responds to all emergencies...
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ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Responsible for supervising staff and management in the table games department. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - May be responsible forassisting in the department's budget process by providing recommendations; supporting compliance to departmental budget initiatives; reporting budget concerns to manager. - Works closely with the Assistant Shift Manager and/or Shift Manager to implement and oversee overall strategies for customer service, comping, games layout and mix,...
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SUMMARYThe Casino Operations Assistant Shift Manager is responsible for supervising staff and assiting wiht the overall daily management of a designated shift in the Casino Operations department. They provide oversight for all games, game protection, and overall operation of the Table Games/Slots operations on their shift. ESSENTIAL RESPONSIBILITIES - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager- Ensures customer service standards are followed by all team members and addresses issues as they arise- Provides...
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Responsible for promoting outstanding guest relations while at the same time managing the operation of all games. Further responsibilities include: scheduling the opening and closing of games, upkeep of table inventory, rating of guests, procedure enforcement, game protection and knowledge, information communication, standardizing table game procedures, training and counseling pit personnel, identifying and resolving table game disputes in accordance with the philosophy set forth by the Hollywood policy and procedures. Obtaining all CTRC's and SARC's information as it pertains to Federal Law and verifying all pit documents. Ensuring the integrity and assuming accountability of company assets (cards, dice and pit keys). Requires the continual training and successful completion of CARE...
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- Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department.- Provides oversight for all games, game protection, and overall Table Games/Slots operations on their shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. Creates effective and efficient schedules while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Assists in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and...
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- Responsible for supervising staff and the overall daily management of a designated shift in the Casino Operations department. - Provides oversight for all games, game protection, and overall Table Games/Slots operations on their shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Assists in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and...
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- Verifies and authorizes jackpot payouts. - Supports and assistsslot attendants and dealers on the casino floor. - General monitoring of job performance of slot service specialists. - Covers shifts for shift managers as needed. - Assists casino patrons with general questions concerning the casino. - Responsible for all activity that transpires on the casino floor relative to Slots and/or Table Games. - Informs and communicates all pertinent information to the Casino Manager. - Observes, verifies and supervises payout transactions relative to Slots/and or Table Games. - Oversees all significant monetary exchanges to ensure prompt and accurate execution of transactions. - Completes daily personnel assignments and re-assigns personnel based on business volumes, including...
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- Performs daily cleaning projects as directed by supervisors.- Cleans all floor mats; sweeps and mops all kitchen floors to remove food, debris, and grease; cleans behind and under all equipment.- Maintains hood vent system and ovens.- Cleans and sanitizes all garbage cans.- Maintains adequate inventory of supplies needed to perform job function.- Responsible for proper storage of all equipment (e.g. china, glass, silver, cooking equipment, and utensils).- Ensures the cleanliness of all floors, walls, dishes, pots, etc.- Ensures “Wet Floor” signs and other markers are used.- Ensures kitchen workers have and use the proper equipment necessary for the job (e.g. gloves, goggles, cleaning solutions, etc.).- Ensures that all equipment functions properly; reports malfunctions...
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- Performs daIly cleanIng projects as dIrected by supervIsors. - Cleans all floor mats; sweeps and mops all kItchen floors to remove food, debrIs, and grease; cleans behInd and under all equIpment.- MaIntaIns hood vent system and ovens.- Cleans and sanItIzes all garbage cans. - MaIntaIns adequate Inventory of supplIes needed to perform job functIon.- ResponsIble for proper storage of all equIpment (e.g. chIna, glass, sIlver, cookIng equIpment, and utensIls). - Ensures the cleanlIness of all floors, walls, dIshes, pots, etc. - Ensures �Wet Floor� sIgns and other markers are used.- Ensures kItchen workers have and use the proper equIpment necessary for the job (e.g. gloves, goggles, cleanIng solutIons, etc.). - Ensures that all equIpment functIons properly; reports...