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- Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino.- Adhere to established department and property policies and procedures regarding guest service standards.- Reponsible for keeping the cigar lounge clean and orderly.- Responsible for greeting guests, providing recommendations for cigars, food, and drinks, and processing sales transactions through the Point Of Sales (POS) system.- Assists in educating guests on cigar flavors, origins, and smoking techniques, as well as pairings with beverages.- Maintain optimal conditions in the cigar lounge, manage cigar and beverage inventory, and restock supplies as needed.- Assists in keeping the lounge area clean, organized and welcoming, including setting up workspaces and managing...
- Ensure interactions with internal and external guests follow the guidelines of the “Eye, Hi Good-bye” Program.- Maintains balanced cashier's station. - Process cash transactions for casino customers and employees (Includes cashing TITO tickets, personal checks, travelers checks, exchange currency and processing cash advances)- Be knowledgeable and comply with Title 31 regulations.- Enroll patrons into Players Club, issue patrons Players Club cards, maintain accurate player tracking information, and assist the Marketing Department with all casino promotions.- Works the main bank as assigned. - Answers phone calls with proper phone etiquette. - Complies with state, company, department policies and regulations. - Assists supervisors and co-workers as needed. - Other...
Performs all tasks related to beverage service in a courteous and efficient manner while maintaining a clean work area in accordance with established standards and procedures. Essential Functions - Take drink orders from guests - Obtain drinks from station - Garnish and ice drinks as necessary - Serve beverages to guests in the lounge areas or on the gaming floors - Maintain a clean station at all times - Maintain knowledge of current hotel & casino activities, beverage outlets and operations - Follow all check settlement and Casino floor beverage control procedures - Promote good guest relations and always accommodate any reasonable request - Complete tasks dictated by the Supervisor/Team Leader on duty - Other job-related duties as requested
What does River City Casino & Hotel have to offer? - Day 1 medical, dental, & vision benefits!- Uber benefit for nearby metro stops.- Recognition programs with cash rewards, gift cards, & more.- Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.As a Cocktail Waitress, you will:Shift: 3:45pm- 12am, 6:45pm- 3:15am Pay: $7.50 per hour + tips (Avg $150 to $300 in tips)*tip averages are based per shift.- Make routine rounds of assigned section on casino floor to obtain beverage orders.- Deliver beverage orders and provide amenities to guests such as matches, beverage napkins, and ashtrays and maintain assigned section by collecting used glassware, ashtrays, and trash.- Provide exceptional guest service.-...
As a Beverage Server, you will:Shift: Varies | Pay: $7.50 per hour + tips (Tip Avg. $100 per shift)- Provides personalized service and uses guest name. - Resolves service problems according to guidelines. - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. - Promotes casino events and programs. - Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round. - Monitors guest consumption of alcohol and intervenes as needed according to guidelines. - Takes drink orders, communicates with bartender, assists in the preparation of drinks, and presents drinks to guests. - Handles money according to procedure. - Works well with...
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary:- Provides personalized service and uses guest name- Resolves service problems according to guidelines- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos- Promotes casino events and programs- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round- Monitors guest consumption of alcohol and intervenes as needed according to guidelines- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests - Handles money according to procedure- Works well with others,...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Provides prompt, courteous beverage refreshment service to casino guests. - Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. - Keeps informed of continually changing promotional beverages, events, and services. - Maintains integrity of all financial controls and responsibilities. - interacts with guests and co-workers in a helpful, positive, professional, and friendly manner. - Resolves service issues according to established guidelines. - Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. - Takes orders and serves drinks to customers....
This exciting dual-property position offers the opportunity to make an impact across both Hollywood Casino Aurora and Hollywood Casino Joliet.- Responsible for supervising staff and the overall daily management of A/P, GL, Payroll, and supporting accounting departments. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.- Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Establishes, or recommends to management, major corporate economic...
- Provides fast, friendly, professional and responsive customer service to culinary team members and the restaurant service delivery team. - Prepares food items as required for production including, to include soups, sauces, salads, appetizers, sandwiches, entrees, breakfast items and desserts according to established recipe standards. - Stores and rotates food properly in accordance with established health and safety standards. - Slices, dices, chops and prepares raw products. - Carves meats, portions food on serving plates, adds gravies, sauces and garnishes as required. - Maintains cleanliness of designated areas as directed in accordance with established Health and Safety standards. - Maintains par levels of operating supplies and food product for each workstation,...
- Provides fast, friendly, professional and responsive customer service to culinary team members and the restaurant service delivery team. - Prepares food items as required for production including, to include soups, sauces, salads, appetizers, sandwiches, entrees, breakfast items and desserts according to established recipe standards. - Stores and rotates food properly in accordance with established health and safety standards. - Slices, dices, chops and prepares raw products. - Carves meats, portions food on serving plates, adds gravies, sauces and garnishes as required. - Maintains cleanliness of designated areas as directed in accordance with established Health and Safety standards. - Maintains par levels of operating supplies and food product for each workstation,...
The cook is responsible for all aspects of hot and cold food preparation including production, maintaining quality standards, sanitation, food safety and all other duties that may be assigned by the immediate supervisor. To find success in this position, the candidate should be a skilled multitasker who adheres to food safety codes. While some experience in high volume dining is preferred, the most important characteristics we are looking for are passion, energy, and determination which lead to stellar service and help us continue to expand our brand and ensure an exciting future. ESSENTIAL RESPONSIBILITIES - Possesses intermediate knife skills, including dicing, chopping, slicing with various knife tools- Maintains current and accurate information regarding food items (i.e.,...
The cook is responsible for all aspects of hot and cold food preparation including production, maintaining quality standards, sanitation, food safety and all other duties that may be assigned by the immediate supervisor. To find success in this position, the candidate should be a skilled multitasker who adheres to food safety codes. While some experience in high volume dining is preferred, the most important characteristics we are looking for are passion, energy, and determination which lead to stellar service and help us continue to expand our brand and ensure an exciting future. ESSENTIAL RESPONSIBILITIES - Possesses intermediate knife skills, including dicing, chopping, slicing with various knife tools- Maintains current and accurate information regarding food items (i.e.,...
- Adjusts thermostat controls to regulate temperature of ovens, broilers, grills, roasters, and steam kettles.- Bakes, roasts, broils, and steams meats, fish, vegetables, and other foods.- Adds seasoning to foods during mixing or cooking.- Observes and tests foods being cooked by tasting, smelling, and piercing with fork to determine that it is cooked.- Carves meats, portions food on serving plates, adds gravies and sauces, and garnishes servings to fill orders.- Washes, peels, cuts, and shreds vegetables and fruits to prepare them for use.- Bakes bread, rolls, cakes, and pastry and any task assigned to you by your master cook, sous chef and room chef and or restaurant manager.- You are required to follow PPE and safety guidance designed to...
- Responsible for learning and being familiar with the facility’s room outlets, and for being able to answer general questions regarding the property.- Reads food orders from computer printouts, and prepares food items, according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests.- Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Coordinates with and communicates orders to dining room...
- Provides fast, friendly, professional and responsive customer service to culinary team members and buffet guests.- Greets, and makes welcome, each guest approaching their station- Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients)- Prepares food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request- Employs proper cooking methods, cooks to specifications, and handles, stores and rotates food properly in accordance with established health and safety standards- Slice, dice, chop and prepare raw products- Carve meats, portion food on serving plates, add gravies and sauces, and garnish plates as required- Wipes counter areas, sinks...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Responsible for learning and being familiar with the facility’s room outlets, and for being able to answer general questions regarding the property. - Reads food orders from computer printouts, and prepares food items, according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests. - Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. - Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines. - Coordinates with and communicates orders to dining room...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
