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Responsible for protecting the integrity of games in an assigned area. Essential Functions - Safeguard Company assets located in the assigned work area - Enforce Casino rules and regulations for table games - Enforce rules and regulations pertaining to Title 31 (Bank Secrecy Act) - Adhere to Michigan gaming regulations - Respond to and act on customer disputes arising in assigned area - Direct assignments of Table Games personnel within their assigned section- Ensure that proper table inventories are maintained in assigned area- Issuance of credit to customers - Ensure full accountability for playing cards and dice within their assigned area - Assess customer play for the extension of complimentaries - Accurately track customer play for rating purposes...
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary for Hollywood Casino Gulf Coast, Boomtown Casino Biloxi, and Sanford Orlando Kennel Club. - Responsible for proactively sourcing top talent for all hourly job openings by using proactive, competitive, innovative, and cost-effective means of generating high quality hires. - Responsible for assisting with the attraction and retention strategies and processes for hourly job openings. - Utilizes sourcing tools to their fullest potentials to expand talent pipelines for open jobs and future needs. This includes, but is not limited to, social media resources, radio advertisement, text campaigns, and virtual and in-person hiring events within approved guidelines.- Meets established KPI...
- Responsible for providing great customer service while issuing betting transactions to player. - Adheres to all departmental and property policies and procedures regarding guest service standards. - Responsible for learning and understanding all facets of horse racing. - inputs wagers into the tote machine and cashes/cancels tickets. - Responsible for accurate wagers. - Responsible for maintaining and balancing a cash drawer; balances to zero and pays shortages to the main bank. - Assists in providing players with information regarding scratched horses, race cancellations, payoffs/delays, and prices. - Responsible for complying with The Meadows’ AML Compliance Program. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in...
- Prepares and pours alcoholic and non-alcoholic beverages according to approved recipes, portion standards, and presentation guidelines. - Provides timely, professional beverage service to guests and beverage servers, maintaining efficiency during high-volume periods. - Monitors guest alcohol consumption and intervene appropriately in accordance with responsible beverage service guidelines and regulations. - Operates POS systems accurately, processes cash, credit, and comp transactions, and maintains strict adherence to financial controls. - Maintains a clean, organized, and fully stocked bar station, including setup, operation, and breakdown in accordance with health and safety standards. - Ensures all garnishes, glassware, ingredients, and equipment meet brand, culinary, and...
- Prepares and cooks menu items for batch and à la carte service according to recipes, portion standards, and quality expectations. - Supports culinary standards and operational guidelines during assigned shifts, ensuring kitchen areas remain clean, organized, stocked, and efficient. - Performs a wide range of culinary functions including broiler, sauté, pantry, prep, and expo stations as needed. - Washes, peels, cuts, portions, seasons, cooks, and garnishes food items using proper techniques and attention to quality, consistency, and presentation. - Monitors food during cooking through tasting, visual checks, and temperature control to ensure proper doneness and flavor. - Operates kitchen equipment safely and effectively, including ovens, grills, broilers, steam kettles, and...
- Prepares and cooks menu items for batch and individual plated service in accordance with established recipes, portion standards, and plating guidelines. - Performs assigned kitchen functions including broiler, sauté, pantry, prep, expo, and production stations as needed. - Executes food preparation tasks such as washing, cutting, seasoning, cooking, carving, portioning, saucing, and garnishing with attention to quality and presentation. - Monitors food during cooking through tasting, visual checks, and temperature control to ensure proper doneness and consistency. - Operates kitchen equipment safely and efficiently, including ovens, grills, broilers, roasters, and steam kettles. - Demonstrates strong knife skills, including classic cuts, safe handling, and proper sharpening...
- Greets guests warmly upon arrival and provides fast, friendly, and professional service throughout the dining experience. - Manages guest seating according to established rotation and reservation guidelines to ensure balanced service and optimal table flow. - Maintains accurate seating, wait list, and reservation documentation and monitors table availability in real time. - Keeps the host stand, cashiering area, and surrounding dining spaces clean, organized, and guest-ready in accordance with health and safety standards. - Assists wait staff and bus persons as needed by refilling beverages, pre-bussing and bussing tables, and responding to guest needs. - Communicates clearly with service staff regarding seating status, guest needs, and operational priorities. - Promotes...
- Greets guests warmly upon arrival and provides fast, friendly, and professional service throughout the dining experience. - Manages guest seating according to established rotation and reservation guidelines to ensure balanced service and optimal table flow. - Maintains accurate seating, wait list, and reservation documentation and monitors table availability in real time. - Keeps the host stand, cashiering area, and surrounding dining spaces clean, organized, and guest-ready in accordance with health and safety standards. - Assists wait staff and bus persons as needed by refilling beverages, pre-bussing and bussing tables, and responding to guest needs. - Communicates clearly with service staff regarding seating status, guest needs, and operational priorities. - Promotes...
- Prepares and serves a variety of beverages, including but not limited to alcoholic and non-alcoholic according to established standards. - Takes guest food and beverage orders, processes transactions accurately using POS systems, and handles cash, credit, and comp transactions in accordance with financial controls. - Provides prompt, friendly, and personalized guest service, greeting guests warmly, using guest names when appropriate, and offering menu recommendations. - Explains menu offerings, answers guest questions, and promotes current property events, promotions, and offerings. - Handles and presents baked goods and light food items in an attractive, sanitary manner, ensuring proper stocking, rotation, and freshness. - Assists with opening and closing duties, including...
- Prepares and serves a variety of beverages, including but not limited to alcoholic and non-alcoholic according to established standards. - Takes guest food and beverage orders, processes transactions accurately using POS systems, and handles cash, credit, and comp transactions in accordance with financial controls. - Provides prompt, friendly, and personalized guest service, greeting guests warmly, using guest names when appropriate, and offering menu recommendations. - Explains menu offerings, answers guest questions, and promotes current property events, promotions, and offerings. - Handles and presents baked goods and light food items in an attractive, sanitary manner, ensuring proper stocking, rotation, and freshness. - Assists with opening and closing duties, including...
- Provides prompt, friendly, and professional food and beverage service to guests while creating a welcoming and engaging dining experience. - Takes accurate food and beverage orders, communicates effectively with bartenders and kitchen staff, and assists with beverage preparation and delivery. - Processes guest transactions accurately using POS systems and handles cash, credit, and comp transactions in accordance with financial control procedures. - Engages guests in friendly conversation, uses guest names when appropriate, and provides personalized service throughout the visit. - Monitors guest alcohol consumption and intervene as necessary in accordance with responsible service guidelines. - Promotes current property events, programs, and promotions and recognizes repeated or...
- Provides prompt, friendly, and professional food and beverage service to guests while creating a welcoming and engaging dining experience. - Takes accurate food and beverage orders, communicates effectively with bartenders and kitchen staff, and assists with beverage preparation and delivery. - Processes guest transactions accurately using POS systems and handles cash, credit, and comp transactions in accordance with financial control procedures. - Engages guests in friendly conversation, uses guest names when appropriate, and provides personalized service throughout the visit. - Monitors guest alcohol consumption and intervene as necessary in accordance with responsible service guidelines. - Promotes current property events, programs, and promotions and recognizes repeated or...
Reports to: Guest Relations SupervisorPrimary Purpose: Collect money, passes, coupons or tickets for admission to the Park.Responsibilities:- Provide friendly and knowledgeable customer service.- Account for turnstile attendance, receipts, passes, coupons or tickets.- Accurately account for cash.- Neatly and accurately complete admission clerk till sheets.- Have a thorough knowledge and understanding of Park promotions and events.- Assist with Club and other Park promotions.- Assist other department personnel as assigned.- Keep work area clean, neat and maintained.- Attend meetings and training sessions as scheduled.
Announces information on races by performing the following duties.- Announces program and substitutions or other changes to patrons.- Informs patrons of coming events or emergency calls.- Serve as a handicapper on our award-winning television show "Racing Alive".- Serve as backup to the Director of Publicity/Marketing, write stories, engage in public, etc.- Responsible for making program comments and morning line.- Speaks extemporaneously to the audience on items of interest such as background and past record of horses.- Ensure interactions with internal and external guests follow the guidelines of the customer service program.- This job has no supervisory responsibilities.- Other duties may be assigned.
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Assumes responsibility for maintenance of the racetrack and racing grounds.- Maintains the appearance of the track to meet required standards; maintains plants, trees, and sHRubs and applies chemicals as needed, under supervision.- Operates a variety of vehicles, machinery, and equipment to include tractor, pick-up truck, and power and manual maintenance tools.- Performs a variety of grounds maintenance duties to include weed treatment, painting, trash collection, and operating of irrigation systems.- Performs preventative maintenance as needed; cares for and maintains all light and heavy equipment.- Notifies higher level management of any suspicious or unusual activity in a...
- Responsible for maintaining electrical, plumbing, and other repair needs related to the Harmar OTB. - Assists in repairs of kitchen equipment. - Troubleshoots and repairs minor plumbing and electrical problems. - General knowledge of OSHA requirements and understanding/compliance with safety procedures. - Maintains property appearance by repairing walls, floors, carpeting, and painted surfaces as needed. - Assists Maintenance department with projects as assigned. - Reports back to The Meadows Facility Manager regarding any major repairs. - Performs all other related and compatible duties as assigned.
- Maintains racing surface and surrounding areas by operating gasoline or deisel-powered tractors and equipment to move material and draw farm implements in designed methods to include the following:- Ability to operate all equipment and accessories within track maintenance department. This includes large tractors, skid loaders, large front-end loaders, loaders, large trucks, zero-turn mowers, trimmers, saws, etc. - Releases brakes, shifts gears, and depresses accelerator or move throttle to control forward and backward movement of tractor.- Steers tractor by turning steering wheel and depressing brake pedals.- Assists in maintaining the integrity of the race surface during training and racing.- Load and deliver clay and sand materials to racetrack and barn areas. - Assists...
- Ensuring the operating excellence of Racetrack surface - Uphold standards and practices that support the comprehensive safety and integrity of horseracing- Operating and maintaining all equipment/tools/materials necessary to prepare surface for training and racing- Complying with company, local, state and federal regulations- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Racecourse reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.
This position will be responsible for assisting with day to day parking operations and traffic management for Greektown Casino Hotel. Essential Functions - Direct inbound and outbound traffic - Change and move signage as directed - Cone off and open parking spaces/levels as directed - Walk garage levels and report hazards, maintenance issues; suspicious activity to various teams - Physically count occupied and un-occupied parking spaces - Communicate parking policy to patrons - Provides the highest level of guest service – Train new team members (Traffic & Booth Attendants only) - Maintain a thorough knowledge of the property and promotions - Provides guests with directions and information about Greektown District - May operate, and move guest vehicles if...