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- Seeking out opportunities to provide exceptional Customer Service to our guests at all times.- Supporting property promotions and events.- Maintaining highly visible patrols to insure a safe gaming environment.- Assuring quality support to other departments so they may serve our guests more effectively- Handling all escorts of money transactions in accordance with State Gaming Regulations and established Internal Controls.- Monitoring gaming floor for minors.- Responding to disturbances, emergencies and alarms in the racino and throughout the property.- Maintaining public order and enforce safety rules.- Performing Bill Validator drops.- Escorting team members, visitors, vendors into sensitive areas with prior approval.- This job description is not intended to be...
- Responding to instructions from emergency medical dispatcher and drives specially equipped emergency vehicle to specific location - Monitoring communication equipment to maintain contact with dispatcher - Removing or assisting in removal of victims from scene of accident or catastrophe - Determining nature and extent of illness or injury, or magnitude of catastrophe, to establish first aid procedures to be followed or need for additional assistance, basing decisions on statement of persons involved, examination of victims, and knowledge of emergency medical practice- Administering prescribed first aid treatment at site of emergency, or in specially equipped vehicle, performing such activities as application of splints, administration of oxygen, treatment of minor wounds or...
POSTION SUMMARY: Provides the security coverage necessary to ensure that adequate protection is provided for the safety and assets of all internal and external guests on property, as well as for the Company. ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING AND OTHER DUTIES MAY BE ASSIGNED: Provides security for bank escorts and other movement of money on the casino floor. Performs chip fills to table games. Provides escorts to guests as requested. Assists the Security Supervisor in maintaining order on the casino floor by providing backup when needed in confrontations. Ensures that minors are not on the casino floor by conducting identification checks. Covers posts and assignments when needed. Provides information to guests...
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Shall ensure the safety of customers, employees and others while on the premises of HCCTR.- Assists customers and employees and reports critical situations (medical emergencies, irate customers, etc).- Continual observation and patrolling, as directed, of the casino premises, buildings and grounds, corridors, barn areas, office areas and parking facilities of HCCTR.- Ensures the integrity of all slot and table games of HCCTR.- Transports gaming chips to and from gaming tables in accordance with internal control procedures.- Performs the drop for table games including poker, in accordance to internal control procedures.- Reports to the Security management, any violations, acts or situations which are detrimental to the best interest of HCCTR. - Examines doors, windows, and...
Major Job Duties: Duties include, but are not limited to the following:- Maintain vigilance at assigned posts for all activities.- Maintain routine patrols throughout the premises while on watch for criminal activities and any general non-compliance to company rules and policies.- Attempt to provide safe, secure transportation of house monies between one point to another.- Provide visual surveillance of all areas in an attempt to detect fire and safety hazards which might compromise the well being of life and property.- Keep alert for undesirables, juveniles (persons under the age of 21 years in the casino), slot cheats, purse thieves, and other persons who are disruptive to the establishment.- Provide all escorts and act as a runner for gaming requests such as pit...
ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintain vigilance at assigned posts for all activities. - Maintain routine patrols throughout the premises while on watch for criminal activities and any general non-compliance to company rules and policies. - Provide visual surveillance of all areas in an attempt to detect fire and safety hazards which might compromise the well-being of life and property. - Respond to...
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Serve as the on-duty EMT qualified Security Officer to provide emergency medical care such as first aid, AED, and CPR as necessary.- Acting as liaison between EMS, fire and law enforcement agencies responding to requests for assistance;- Provides comfort and reassurance to ill or injured guests, treats and administers first aid- Provide security on assigned casino or landing area: maintains high visibility, handles problem situations, watches for safety hazards- Patrol of parking lots- Provide security escorts for all monetary transfers, fills, and...
- Performs duties to monitor the activities of the staff and guests to ensure compliance with organizational policies, regulatory guidelines, and safety rules. - Takes necessary steps to ensure the safety and security of operations.- Exercises good judgment to ensure the safety and security of the guests, staff, and assets within the limits of standard or accepted policies and procedures.- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Staffs various posts as assigned.- Coordinates with Surveillance on monitoring critical areas.- Maintains visible presence and takes action to ensure the safety and security of guests, staff, and...
- Adheres to all departmental and company policies and procedures regarding guest service standards. - Provides continuous patrol by foot and vehicle of the hotel and surrounding areas owned by the company as needed to address any suspicious activity or other concerns. Provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel). - Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members. - Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary. - Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required...
Hollywood Casino Kansas Speedway is currently looking for a Security Shift Manager to join the team. Schedule: 11pm - 7:30am Tuesday - Saturday Essential Duties and Responsibilities: - Provide friendly, fast, and helpful customer service, through the consistent practice and delivery of Red Carpet Customer Service to all guests and team members.- Oversee all security operations. includes security in the casino, in parking lots as well as off-site facilities.- Ensure that all procedures are followed by officers as outlined in the internal controls and state gaming board regulations.- Provide work direction for Security Officers.- Fills out daily work rosters and assign job areas for all applicable security team members.- Prepares monthly schedules and makes certain...
- Responsible for supervising staff and the overall daily management of a designated shift in the Security department.- Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Assists in creating effective and efficient schedules while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Assists in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.- Ensures customer service standards are followed by all team members and...
- Provide security in entertainment venues including but not limited to, Boogie Nights by maintaining low visibility, handling problem situations, watching for safety hazards, and providing assistance to medical personnel.- Provide security escorts for monetary transfers.- Oversee patron entry and exiting of venue: provide crowd control, check I.D.s, and check for items not allowed in venue.- Provide assistance to customers: give directions, etc. Provide special assistance to disabled patrons as necessary.- Resolve conflicts between patrons in a quiet decisive manner.- Provide training to new officers and serve as a field training officer as needed.- Write detailed reports as required for incidents involving law violations, regulatory violations and/or violations of company...
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and employees.- Monitor and control guest access to and from the casino.- Maintain a log of guest counts.- Audit the slot machine fills and payment of jackpots.- Accompany all movement of money to and from the gaming tables, cage or vault.- Schedule departmental staff for coverage.- Train new employees and update all employees on policies and procedures.- Remove unruly or intoxicated guests from the facility.- Conduct investigations of incidents as required.- Other duties as assigned.
- Responsible for the creating, managing, and executing CRM campaign programs. - Maintains and updates the customer database within the casino management system (CMS).- Assists with managing marketing reinvestment strategy for CRM campaign programs. - Manages database marketing requests and fulfillment of trackable offer campaigns related, but not limited to, advertising, events, promotions, entertainment and sponsorships through all direct response marketing mediums.- Assists with managing marketing reinvestment strategy for CRM campaign programs.- Responsible for database marketing requests and fulfillment of tracking offer campaigns related, but not limited to, advertising, events, promotions, entertainment and sponsorships through all direct response marketing mediums.-...
This role is Remote. A Senior Staff Accountant provides financial support to various property operating departments including the property finance department in reporting accurate financial information, financial analysis, and special projects as assigned. This position will assist in the accurate and timely preparation of property financial statements in a centralized environment. Provide supervision, training, and guidance as needed to staff accountants. Maintain accounting records in accordance with General Accepted Accounting Principles (GAAP) and company policy. This position is remote. - Analyzes, reviews, and posts standard recurring journal entries that are prepared by a staff accountant. Communicates, coaches and recommend changes as needed for entries that are not...
The clandestine monitoring of the: - Gaming conducted at the slot machines. - Operations conducted at and in the Cashiers' Cage and any satellite Cage. - Operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines, and automated teller machines. - Count processes conducted in the Count Room. - Movement of cash and slot cash storage boxes. - Entrances and exits to the licensed facility, the Gaming Floor, and the Count Room. - Gaming conducted at the table games. - Surveillance of the operation of any satellite Cage or Poker Room Cage. - Surveillance of...
- Assists host in seating guests whenever possible. - Greets guests in a genuine, sincere, and personal way. informs guests of Buffet layout and selections. - Retrieves guests’ drinks in a quick and timely manner. - When necessary, removes guests’ plateware and deposits in nearest side station. - During course of guests’ stay, refills drinks before drink is half empty. - Provides hand wipes as necessary for all guests eating shellfish. - Assists other servers in section to provide a team/swarm service environment. - Attends required Quality & Training classes from HR or Training Department. - Anticipates our guests’ needs as well as our internal guests. - Attends all meetings and pre-shift meetings as scheduled by Outlet Manager. - Designs and modifies as necessary Standard Operating...
- Employee will attend all daily pre-shift meetings to understand daily chef specials, wine pairing, and any other information such as special guest requests and reservation list for evening’s shift. - Employee will, with prescribed questions, ascertain guests’ agenda for the evening, suggestively recommending appetizer, dinner, and wine selections. - Employee will check his/her section for cleanliness, spotless tabletop glass, and silverware. - Employee will use POS system to accurately account for all consumed food and beverage per guest. - Accurately delivers to all guests the items ordered. - Assists other employees in food and beverage delivery - Attends required Quality & Training classes from HR or Training Department. - Anticipates our guests’ needs at all times. - Attends all...
- Assists in the preparation (i.e. set-up and break down) of banquet and special event functions.- Accomplishes all assigned services and tasks as directed.- Ensures that uniform is clean and presentable at all times.- Ensures that the work area is clean and safe at all times.- Must be able to stand for a full shift.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.