Job Listings

- General maintenance, troubleshooting and repair of Slot Machines and SMS equipment - Respond to any machine malfunctions on the casino floor in a timely manner - Communicate with Tech level II or higher any machine malfunctions they are unable to fix - Effectively communicate with the slot operations team and fellow technicians - Assist customers with questions and complaints regarding slot machines. Provide answers, explanations and rectify problems as appropriate  - Provide a high level of customer service to guests and team members  - Understand and adhere to departmental and  companySOPs  - Complete required training and development objectives within assigned time frame  - Projects a positive attitude and image at all times  - Collaborate and work within a...

- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of this position.- Troubleshoot and repair all slot machines and related equipment.- Safeguards all assigned areas.- Performs all slot moves and changes as directed.- Ensures that all gaming devices are in proper working order.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Supervisor or a member of management.

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for troubleshooting and repairing all circuitry and electrical components of slot and/or gaming electrical equipment.- Reports serious technical problems or abnormalities to leadership. - Responsible for performing repairs and maintenance tasks on slot machines and associated gaming equipment.- Ensures the smooth operation of our slot machines which includes but is not limited to minimizing downtime and maintaining a comprehensive inventory of necessary parts.- Executes  repairs and component-level circuit board repairs to uphold the inventory of slot machine associated equipment.- Conducts maintenance and repairs on slot machines, slot machine parts, and other...

- Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Slot Technical Department.- Troubleshoot and repairs of all circuitry and electrical components.- Safeguards assigned assets.- Reports serious technical problems of abnormalities to the Slot Technical Manager.- Ensures that proper inventories are kept on small parts locks and keys.- Oversees moves and general operations to ensure that Gaming Regulations and Safety standards are met.- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.- Any and all duties as assigned by your Manager or a member of management.

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary:- Responsible for maintaining and upkeep of knowledge regarding the Smart ETG Pit games, property, loyalty reward program, and anything related to the property.     - Serves as a Smart ETG Ambassador for the property by creating an entertaining and positive guest experience within policies and procedures.  - Ensures work area is always clean. - Responsible for accurately collecting and recording Smart ETG game information.  - Responds to guest needs according to service, policy, and procedure expectations.  Escalates potential issues and/or concerns to Manager as needed. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest...

- Responsible for providing excellent customer service for all casino guests playing a Smart Pit Electronic Table Game (Smart ETG).  This includes but is not limited to proactively explaining the Smart ETG rules, anticipating guest needs, and how to play, answering questions about the property or loyalty reward program.- Responsible for maintaining and upkeep of knowledge regarding the Smart ETG Pit games, property, loyalty reward program, and anything related to the property.     - Serves as a Smart ETG Ambassador for the property by creating an entertaining and positive guest experience within policies and procedures.  - Ensures work area is always clean. - Responsible for accurately collecting and recording Smart ETG game information.  - Responds to guest needs according to...

- Responsible for providing excellent customer service for all casino guests playing a Smart Pit Electronic Table Game (Smart ETG).  This includes but is not limited to proactively explaining the Smart ETG rules, anticipating guest needs, and how to play, answering questions about the property or loyalty reward program.- Responsible for maintaining and upkeep of knowledge regarding the Smart ETG Pit games, property, loyalty reward program, and anything related to the property.     - Serves as a Smart ETG Ambassador for the property by creating an entertaining and positive guest experience within policies and procedures.  - Ensures work area is always clean. - Responsible for accurately collecting and recording Smart ETG game information.  - Responds to guest needs according to...

- Strategically plans, produces and publishes content on social media platforms; including but not limited to, Instagram, Facebook, TikTok and X – in coordination with our enterprise marketing strategy and calendar.- Collaborates with the marketing, food and beverage, hotel, entertainment, and human resources teams to coordinate, schedule, and implement content in accordance with a property-level content calendar.- Develops, captures, curates, and edits visually appealing and compelling content that captures all elements of the guest experience in alignment with brand guidelines and marketing objectives.- Identifies new opportunities to increase following across social accounts and create revenue opportunities.- Responsible for daily response, tagging, and community management to...

- Maintain a strong presence and following on social networking sites such as X, Facebook, Pinterest, Instagram, YouTube, etc.  - Work with other members of the marketing department as well as other departments to gather data to develop conversational strategies, content and applications to drive community engagement on social pages and engagement back to their platforms.  - Independently provide and execute proactive project plans for improvement and areas of growth relevant to the strategies of casino. Lead projects from initial concept to implementation and coordinate the teamwork between different departments involved.  - Coordinate with the corporate office to implement company-wide project plans. - Experiment with new and alternative ways to leverage social media...

Summary: Responsible for the collection and count of slot cash cans from the gaming floor and the subsequent cash and ticket count conducted in the count room in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals.  Safeguard casino assets at all times.   Count Team members are paid hourly, working Mondays and Fridays as well as the first of the month. Count team members shift length will vary based on business volume and will regularly be longer than an 8 hour shift.   Essential Duties And Responsibilities: - Promote and maintain all steps in the Red Carpet Customer Service program with each casino guest and fellow employees you come in contact with using S.T.A.R.S. - Exchange “hot” slot cans for “cold” slot cans through a process of...

- Ability to follow all recipes and control procedures.- Responsible for maintaining consistent attendance and performance records.- Maintain food cost within budgeted parameters.- Control portion size, minimize waste, and present menu items according to specifications.- Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and Pennsylvania state regulations.- Prepare weekly schedules and control labor costs.- Educate, train, and manage Cooks to follow policies and standards.- Communicate with other culinary supervisors and managers to ensure efficient service and properly prepared food.- Perform all culinary job functions within immediate area when necessary.

- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Produces menu items as listed in each restaurant; follows all prep lists, and ensures kitchens are stocked and ready for service. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.  - Ensures customer service standards are followed by all team members and addresses issues as they arise.  - Assists with...

- Supports and implements company initiatives. - Conducts all business activities in compliance with Company Policy and Procedures, Collective Bargaining Agreements, and all State and Federal regulations and internal controls. Ensures compliance within the department.- Promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you come in contact with.- Effectively respond to Supervisor’s requests in all areas of customer interaction and customer concerns. - Holds pre-shift meetings daily. - Participates as part of the management team, in interviewing, hiring, and promotions. - Participates in budget planning process.  - Conducts business within approved budget. - Supervises the kitchen staff in preparation and production,...

- Ability to follow all recipes and control procedures.- Responsible for maintaining consistent attendance and performance records.- Maintain food cost within budgeted parameters.- Control portion size, minimize waste, and present menu items according to specifications.- Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and Pennsylvania state regulations.- Prepare weekly schedules and control labor costs.- Educate, train, and manage Cooks to follow policies and standards.- Maintain positive guest relations.- Communicate with other culinary supervisors and managers to ensure efficient service and properly prepared food.- Perform all culinary job functions within immediate area when necessary.

- Responsible for providing guidance and daily supervision to staff in the department.- Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Produces menu items as listed in each restaurant; follows all prep lists and ensures kitchens are stocked and ready for service.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.- Assists with...

- Place your bet by leading our fast paced sports bar culinary team- Our open kitchen allows you to be part of game day action- Be the Head Coach of our back of house in all aspects of team member development- Use your creativity to create new menu items and specials- Multi-outlet property allows for staffing and support- PERKS: personalized chef coat, free parking, Day 1 Benefits, leadership development and so much more

Position is open until filled- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction. - Produces menu items as listed in each restaurant; follows all prep lists and ensures kitchens are stocked and ready for service.- Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they...

- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Provide for the safety of team members, including keeping areas clean and free of safety hazards, debris and litter and performing all job duties in a safe and responsible manner.- Develop, maintain and manage training programs.- Oversee and direct the preparation of food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and beverage products with an emphasis on creation of pastry...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Produces menu items as listed in each restaurant. Follows all prep lists and ensure kitchens are stocked and ready for service.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service...

- Responsible for fostering a fun environment. - Responsible for being a gracious host to all guests and co-workers. - Responsible for promoting a positive influence in the community and participating in company-sponsored events. - Develop, maintain, and manage training programs. - Oversee and direct the preparation of food products including cutting, trimming, chopping, slicing, carving, mixing, cooking, sautéing, grilling, frying, broiling, baking, and steaming and application of other preparation techniques as required for preparation of food and beverage products with an emphasis on creation of pastry products for all venues. - Ensure that all team members follow appropriate food handling procedures to ensure safe, quality products. - Ensure that freshness by directing and...