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Position Summary:The Social Media & Marketing Operations Manager is responsible for developing and executing comprehensive social media strategies across a multi-property region. This role ensures alignment with brand vision, drives guest engagement, and supports marketing and operational goals through digital platforms and content creation.Key Responsibilities:Strategic Planning & Execution- Develops, implements, and manages operational goals, tracking performance and profitability within the assigned area.- Designs and executes both organic and paid social media strategies tailored to each property while maintaining brand consistency.- Creates and manages a content calendar for paid and organic social media campaigns.Content Creation & Community Engagement- Attends on-site...
Summary:We are seeking a driven and enthusiastic social media manager to elevate our online presence and expand our audience, as well as oversee content, influencer partnerships, and sales initiatives across various social media platforms.The following and other duties may be assigned as necessary:- Strategically plans, produces and publishes content on social media platforms; including but not limited to, Instagram, Facebook, TikTok and X – in coordination with our enterprise marketing strategy and calendar.- Collaborates with the marketing, food and beverage, hotel, entertainment, and human resources teams to coordinate, schedule, and implement content in accordance with a property-level content calendar.- Develops, captures, curates, and edits visually appealing and...
- Maintain a strong presence and following on social networking sites such as X, Facebook, Pinterest, Instagram, YouTube, etc. - Work with other members of the marketing department as well as other departments to gather data to develop conversational strategies, content and applications to drive community engagement on social pages and engagement back to their platforms. - Independently provide and execute proactive project plans for improvement and areas of growth relevant to the strategies of casino. Lead projects from initial concept to implementation and coordinate the teamwork between different departments involved. - Coordinate with the corporate office to implement company-wide project plans. - Experiment with new and alternative ways to leverage social media...
The soft count clerk collects and counts the currency from the casino on a daily basis. ESSENTIAL RESPONSIBILITIES - Ensure soft currency is accounted for and recorded in accordance with company policies and procedures- Ensures company assets are properly accounted for and secured- Manually counts large amounts of currency- Accounts for all Table Games documentation- Operates a currency counting machine- Ability to function with secured access for ingress/egress to Count Room- Attends departmental and company meetings as required
- Operates sound, lighting, and video equipment for all entertainment programs for the property. - Coordinates equipment operation with material presented, according to notations in script or instructions of performer. - Performs preventative maintenance and ensures equipment is in good working order; makes minor adjustments and repairs to equipment; logs repairs with proper documentation and notifies management when correction of major malfunctions is necessary. - Positions, installs, and connects equipment such as microphones, amplifiers, and lights. - Installs, terminates, tests, and labels a variety of low voltage and AV-specific cable types: CAT5/6, coax, speaker wire and sensors.- Installs and properly supports a variety of AV components, including but not limited to video...
- Ability to follow all recipes and control procedures.- Responsible for maintaining consistent attendance and performance records.- Maintain food cost within budgeted parameters.- Control portion size, minimize waste, and present menu items according to specifications.- Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and Pennsylvania state regulations.- Prepare weekly schedules and control labor costs.- Educate, train, and manage Cooks to follow policies and standards.- Maintain positive guest relations.- Communicate with other culinary supervisors and managers to ensure efficient service and properly prepared food.- Perform all culinary job functions within immediate area when necessary.
- Ability to follow all recipes and control procedures.- Responsible for maintaining consistent attendance and performance records.- Maintain food cost within budgeted parameters.- Control portion size, minimize waste, and present menu items according to specifications.- Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and Pennsylvania state regulations.- Prepare weekly schedules and control labor costs.- Educate, train, and manage Cooks to follow policies and standards.- Communicate with other culinary supervisors and managers to ensure efficient service and properly prepared food.- Perform all culinary job functions within immediate area when necessary.
- Supervises food storage, preparation, production, and the Utility Staff to ensure safe, efficient, clean, and sanitary food handling in all Food and Beverage areas. - This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Monitors all preparation and production procedures to ensure proper holding/heating temperatures, rotation, flavor, texture, and presentation of all food products. - Monitors break schedules, waste log sheets, food time and temperature log books, and MSDS books. - Conducts sanitation inspections to ensure that the staff is complying with all safe-handling procedures. - Expedites food orders, prepares, and produces food items...
- Ability to follow all recipes and control procedures.- Responsible for maintaining consistent attendance and performance records.- Maintain food cost within budgeted parameters.- Control portion size, minimize waste and present menu items according to specifications.- Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and Pennsylvania state regulations.- Prepare weekly schedules and control labor costs.- Educate, train, and manage cooks to follow policies and standards.- Maintain positive guest relations.- Communicate with other culinary supervisors and managers to ensure efficient service and properly prepared food.- Perform all culinary job functions within immediate area when necessary.- Maintain positive guest...
- Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities - Administers all aspects of food preparation ensuring kitchen is clean, well stocked and problem-free - Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient preparation of all food related items - Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, Asian and prep when needed - Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe) - Supports safety and accident prevention programs (knife handling, proper lifting) -...
- Supervises and coordinates activities of cooks and related staff in preparing and presenting menu items according to standard recipes. Maintains a clean and safe work environment by ensuring all equipment and supplies are in keeping with the standards and expectations of Hollywood Casino at Penn National Race Course in order to assist in reaching profitability, guest satisfaction, work force strength and compliance goals. Provides encouragement, sets high expectations, and sets proud and positive examples necessary to ensure a fun, exciting and professional working environment for our staff and a pleasant and entertaining experience for our guests.- Ability to follow all recipes and control procedures. - Responsible for maintaining consistent attendance and performance records....
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Adheres to all departmental and property policies and procedures regarding guest service standards. - Greets guests and offers assistance and/or instruction in the use of the Spa. - Completes register transactions for Spa services and retail purchased. - Responsible for assisting guests in the relaxation area. - Maintains Spa facilities in clean and attractive condition. - Maintains par stock levels for Spa supplies. - Schedules Spa and salon appointments. - Reports any safety hazards to supervisor. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
Position is open until filledAmeristar Casino Resort Spa offers Team Members: Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants- Discounted Casino bus tickets - Discounted RTD EcoPass- Hot meal served by the Leadership Team once a month- 20% discount for Starbucks, Ara Spa, and all food outlets - 100% Colorado Gaming License reimbursement after 90 days of employment - Hotel discounts available at all 43PENN properties, plus discounts...
- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- Perform all duties to meet OSHA guidelines and compliance.- Cleans elevated signs and décor that include vacuuming, wiping, or sweeping (dusting) or washing. Performs all duties that relates to all types of floor care.- Cleans mirrored ceilings.- Assist other departments with dusting/cleaning of surveillance cameras, vents, ducts, ceiling tile etc.- Perform special requests and or projects relative to detail cleaning and floor care need- Operates and knowledge of equipment such as: backpacks, scissor lift, ladders, wide vacs, buffers, scrubbers, and extractors.- Comply, train and monitors safety regulations and spotting- Performs preventative maintenance on all equipment and assists with recommendations of daily, weekly, monthly, quarterly and by hours.- Assists with...
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Maintains a professional appearance at all times, clean and well-groomed as per standard.- Provides friendly, quick and professional service to guests and co-workers.- Mixes and prepares drink orders, according to Hollywood’s standards, garnish properly.- Accurately operates cash register by ringing in all transactions, accepts payment and provides change.- Requests stock and checks bar to monitor stock levels.- Maintains cleanliness of bar and station.- Follows safety rules.- Be able to answer questions when asked about Hollywood operations.- Prepares bars for the following shift by...
- Responsible for providing an upscale guest experience by making and serving craft cocktails and drinks. - Monitors guest consumption of alcohol and intervenes as needed according to guidelines.- Resolves service problems according to established guidelines. Escalates issues to Food & Beverage leadership.- Provides fast, friendly, professional beverage service to guests. - Remains knowledgeable on all products in outlet, in addition to all casino events, amenities, and promotions.- Suggests and upsells products according to amenity availability to increase sales and guest loyalty. - Prepares and pours drink orders with proper portions and ingredients according to recipe and established guidelines and presents drinks to guests as required. Adds garnishes according to...
- This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.- Checks and ensures adequate supply of foods and seasonings are available for service.- Checks that food is properly prepared for cooking and serving.- Prepares a wide variety of foods items of medium and higher complexity according to directions.- Has the ability to correctly work all cooking stations throughout the entire property and have working knowledge of all kitchen equipment.- Recommends adjusting cycles of menus based on food quantities and guest demands.- Ensures cleanliness of food preparation areas from start to finish.- Gives assistance to Cook II’s and Utility workers as...
- Provides fast, friendly, professional and responsive customer service to culinary team members and buffet guests. Greets, and makes welcome, each guest approaching their station - Maintains current and accurate information regarding food items (i.e., preparation techniques, seasonings, ingredients) - Prepares food items per guest order as required including, but not limited to, breakfast items, entrees and desserts according to guest request - Employs proper cooking methods, cooks to specifications, and handles, stores and rotates food properly in accordance with established health and safety standards - Slice, dice, chop and prepare raw products - Carve meats, portion food on serving plates, add gravies and sauces, and garnish plates as required - Wipes counter areas, sinks...