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- Prepares and serves a variety of beverages, including but not limited to alcoholic and non-alcoholic according to established standards. - Takes guest food and beverage orders, processes transactions accurately using POS systems, and handles cash, credit, and comp transactions in accordance with financial controls. - Provides prompt, friendly, and personalized guest service, greeting guests warmly, using guest names when appropriate, and offering menu recommendations. - Explains menu offerings, answers guest questions, and promotes current property events, promotions, and offerings. - Handles and presents baked goods and light food items in an attractive, sanitary manner, ensuring proper stocking, rotation, and freshness. - Assists with opening and closing duties, including...
- Prepares and serves a variety of beverages, including but not limited to alcoholic and non-alcoholic according to established standards. - Takes guest food and beverage orders, processes transactions accurately using POS systems, and handles cash, credit, and comp transactions in accordance with financial controls. - Provides prompt, friendly, and personalized guest service, greeting guests warmly, using guest names when appropriate, and offering menu recommendations. - Explains menu offerings, answers guest questions, and promotes current property events, promotions, and offerings. - Handles and presents baked goods and light food items in an attractive, sanitary manner, ensuring proper stocking, rotation, and freshness. - Assists with opening and closing duties, including...
- Provides prompt, friendly, and professional food and beverage service to guests while creating a welcoming and engaging dining experience. - Takes accurate food and beverage orders, communicates effectively with bartenders and kitchen staff, and assists with beverage preparation and delivery. - Processes guest transactions accurately using POS systems and handles cash, credit, and comp transactions in accordance with financial control procedures. - Engages guests in friendly conversation, uses guest names when appropriate, and provides personalized service throughout the visit. - Monitors guest alcohol consumption and intervene as necessary in accordance with responsible service guidelines. - Promotes current property events, programs, and promotions and recognizes repeated or...
- Provides prompt, friendly, and professional food and beverage service to guests while creating a welcoming and engaging dining experience. - Takes accurate food and beverage orders, communicates effectively with bartenders and kitchen staff, and assists with beverage preparation and delivery. - Processes guest transactions accurately using POS systems and handles cash, credit, and comp transactions in accordance with financial control procedures. - Engages guests in friendly conversation, uses guest names when appropriate, and provides personalized service throughout the visit. - Monitors guest alcohol consumption and intervene as necessary in accordance with responsible service guidelines. - Promotes current property events, programs, and promotions and recognizes repeated or...
Reports to: Guest Relations SupervisorPrimary Purpose: Collect money, passes, coupons or tickets for admission to the Park.Responsibilities:- Provide friendly and knowledgeable customer service.- Account for turnstile attendance, receipts, passes, coupons or tickets.- Accurately account for cash.- Neatly and accurately complete admission clerk till sheets.- Have a thorough knowledge and understanding of Park promotions and events.- Assist with Club and other Park promotions.- Assist other department personnel as assigned.- Keep work area clean, neat and maintained.- Attend meetings and training sessions as scheduled.
Announces information on races by performing the following duties.- Announces program and substitutions or other changes to patrons.- Informs patrons of coming events or emergency calls.- Serve as a handicapper on our award-winning television show "Racing Alive".- Serve as backup to the Director of Publicity/Marketing, write stories, engage in public, etc.- Responsible for making program comments and morning line.- Speaks extemporaneously to the audience on items of interest such as background and past record of horses.- Ensure interactions with internal and external guests follow the guidelines of the customer service program.- This job has no supervisory responsibilities.- Other duties may be assigned.
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Assumes responsibility for maintenance of the racetrack and racing grounds.- Maintains the appearance of the track to meet required standards; maintains plants, trees, and sHRubs and applies chemicals as needed, under supervision.- Operates a variety of vehicles, machinery, and equipment to include tractor, pick-up truck, and power and manual maintenance tools.- Performs a variety of grounds maintenance duties to include weed treatment, painting, trash collection, and operating of irrigation systems.- Performs preventative maintenance as needed; cares for and maintains all light and heavy equipment.- Notifies higher level management of any suspicious or unusual activity in a...
- Responsible for maintaining electrical, plumbing, and other repair needs related to the Harmar OTB. - Assists in repairs of kitchen equipment. - Troubleshoots and repairs minor plumbing and electrical problems. - General knowledge of OSHA requirements and understanding/compliance with safety procedures. - Maintains property appearance by repairing walls, floors, carpeting, and painted surfaces as needed. - Assists Maintenance department with projects as assigned. - Reports back to The Meadows Facility Manager regarding any major repairs. - Performs all other related and compatible duties as assigned.
- Maintains racing surface and surrounding areas by operating gasoline or deisel-powered tractors and equipment to move material and draw farm implements in designed methods to include the following:- Ability to operate all equipment and accessories within track maintenance department. This includes large tractors, skid loaders, large front-end loaders, loaders, large trucks, zero-turn mowers, trimmers, saws, etc. - Releases brakes, shifts gears, and depresses accelerator or move throttle to control forward and backward movement of tractor.- Steers tractor by turning steering wheel and depressing brake pedals.- Assists in maintaining the integrity of the race surface during training and racing.- Load and deliver clay and sand materials to racetrack and barn areas. - Assists...
- Ensuring the operating excellence of Racetrack surface - Uphold standards and practices that support the comprehensive safety and integrity of horseracing- Operating and maintaining all equipment/tools/materials necessary to prepare surface for training and racing- Complying with company, local, state and federal regulations- This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Racecourse reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.
This position will be responsible for assisting with day to day parking operations and traffic management for Greektown Casino Hotel. Essential Functions - Direct inbound and outbound traffic - Change and move signage as directed - Cone off and open parking spaces/levels as directed - Walk garage levels and report hazards, maintenance issues; suspicious activity to various teams - Physically count occupied and un-occupied parking spaces - Communicate parking policy to patrons - Provides the highest level of guest service – Train new team members (Traffic & Booth Attendants only) - Maintain a thorough knowledge of the property and promotions - Provides guests with directions and information about Greektown District - May operate, and move guest vehicles if...
**This is a fully remote postion*** SUMMARY:The Financial & Treasury Analyst is responsible for managing daily treasury operations, bank relationships and administrating the purchase card program. ESSENTIAL DUTIES AND RESPONSIBILITIES:The following and other duties may be assigned as necessary: • Responsible for the daily, weekly, monthly and annual cash position, forecast, reconciliations and payments.• Responsible for the management of the purchase card program and employee reimbursement systems, includingpartnering with the financial services provider, ongoing maintenance, onboarding new team members, andassisting with audit and other inquiries.• Responsible for the maintenance of various banking and Treasury platforms, including userbase maintenance,new user...
- Provide stellar customer service to internal and external customers and vendors including participation in and promotion of customer service programs to continuously improve customer service - Washing of dishes, pots, pans, glassware, utensils or other items used in the preparation, presentation or service of food and beverage products - Stock ice and other beverage products such as soft drink canisters, juice, CO2 for all necessary areas as requested or necessary - Retrieve and deliver items from storerooms and refrigeration units as needed - Clean and sanitize food and beverage areas including kitchen, refrigeration units, and storerooms including removal of debris or litter and sweeping and mopping floors
- Cleans and sanitizes storage areas. - Rotates stock to ensure freshness of products. - Keeps walk-in, reach-ins, and bar areas cleaned. - Keeps the liquor cage clean and organized, free from boxes. - Checks with food production staff as to all equipment needed and secures. - Coordinates with manager on duty as to upcoming business or cleaning needs.- Sanitizes all equipment for re-supply to kitchen, dining room, and bar areas. - Polices and sanitizes all kitchen, bar, and storage areas and equipment.- Provides positive communication and uses Red Carpet Training skills with every patron and co-worker.- Performs duties in a safe manner; reports any potential safety hazards to management staff. - Performs any reasonable, temporarily assigned job duties outside the...
- Sets up dishwasher machine by reading instructions on machine or by asking supervisor for assistance. - Cleans the dishwashing equipment and working area when necessary. - Washes dishes: stacks dishes and runs through dish machine, scrubs pans, puts dishes away. - Cleans the kitchen: sweeps and mops floors, empties trash, changes waiter in and de-limes dish machine, washes walls and baseboards, scrubs sinks, etc. - Maintains cleanliness of the store room, walkways, and hallways. - Stocks ice for all necessary areas and keeps it replenished throughout the day. - Takes out trash and cardboard and disposes in proper dumpster. - Keeps records of broken dishes and ensures glass is disposed of properly. - Provides positive communication and uses Red Carpet Service skills...
- Responsible for the washing, drying, folding, ironing and storing of linens for the laundry. - Adhere to established department and property policies and procedures regarding guest service standards. - Sort, wash, dry, fold, iron and store linens according to established procedures. - Perform routine maintenance on the laundry equipment; includes cleaning dryer traps and greasing flat ironer. - Maintain production levels according to level of room occupancy. - Assist vendors who, as part of their service, perform inspections and tests of cleaning agents and operations. - Handle cleaning products in a safe manner. - Maintains daily worksheets. - Must be willing to work any shift. - Count & process reclaimed items. - Weigh & count all received linen. - Keep accurate...
SUMMARY: Maintain a clean, safe attractive environment for Hotel patrons. ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned. - Sorts, counts, folds, mark, or carry linens and makes beds.- Replenishes supplies such as drinking glasses and writing supplies.- Provide personal assistance to patrons. Moves furniture. - Cleans rugs, carpets, upholstered furniture, and draperies.- Empties wastebaskets, and empties and cleans ashtrays.- Transports waste and trash to disposal area.- Replenishes bathroom supplies.- Clean lobby area, steps, and main public areas in morning before Hotel opens: vacuum, pick up trash, wipe counters, high dust, clean glass windows and doors, etc.- Getting necessary cleaning supplies for departments, fellow...
- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets arriving and departing guests.- Parks guest vehicles in specified areas in an efficient and safe manner.- Retrieves customer vehicles from specified areas in an efficient and safe manner.- Performs drive-and-park assignments per department policies and procedures.- Promptly reports any incidents to supervisor.- Performs all other related and compatible duties as assigned.- Maintains strict confidentiality in all company matters.
MAJOR JOB DUTIES: Duties include, but are not limited to the following: - Provide service as required (greet guest and open doors)- Park, retrieve and push/pull guest vehicles.- Communicate with the Bell Desk to promote the best service to guests.- Offer bell assistance to all guests- Knowledge of keyboard and ticket systems.- Deliver baggage to and from guest rooms as assigned.- Deliver sundry items, mail, packages, laundry, etc., to guest rooms on request.- Transport passengers to and from the airport when necessary.- Perform room changes as assigned.- Make pre-reg keys for overnight bus groups and assist front desk with keys.- Check in turnaround bus drivers.- Check in overnight groups when necessary.- Perform room "Q" assistance when requested.- Assist...
- This position is responsible for providing a high level of guest service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. - Tickets all incoming vehicles; surveys guest vehicles, indicating any damage on parking ticket. - Parks all incoming vehicles in a safe, responsible manner. - Returns keys to the Valet booth. - Places keys on keyboard - Picks up keys at the booth window or retrieves keys from keyboard. - Retrieves ticket from departing guest and notifies the Valet retrievers for pickup. - Retrieves all exiting vehicles in a safe, responsible manner. - Assists co-workers in clean up of areas assigned to Valet. - Hangs and retrieves coats in Coat Check. - Responds to guest inquiries, provides assistance, or directs to...
