Job Listings

- Responsible for providing guidance and daily supervision to staff in the department.- Supports and administers operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction.- Produces menu items as listed in each restaurant; follows all prep lists and ensures kitchens are stocked and ready for service.- Responsible for supporting compliance to departmental budgets.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.- Assists with...

- Responsible for culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities  - Administers all aspects of food preparation ensuring kitchen is clean, well stocked and problem-free - Recommends changes on all standard menus and consistently strives through menu planning to improve food costs, volume, quality, attractiveness and efficient preparation of all food related items - Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, and prep when needed - Accountable for meeting or exceeding all State and Company sanitation requirements (ServSafe) - Supports safety and accident prevention programs (knife handling, proper lifting)  -...

MAJOR JOB DUTIES: Duties include, but are not limited to the following: · Answer phone and books appointments for Spa/Salon facilities and services.· Greet guests and offers assistance and/or instruction in the use of the Spa/Salon facilities and services.· Oversee the Spa/Salon facilities and issues towels and equipment to guests.· Collect fees for Spa/Salon services from hotel and non-hotel guests; handles retail sales.· Maintain all Spa/Salon facilities in clean and attractive condition.· Maintain stock levels for all facility supplies.· Report any safety hazards to Supervisor.· Must provide courteous and friendly service to all guests and staff.· Perform related work as requested. The above statements represent a general outline of principal job functions and...

ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Use of computer to redeem gifts for our guests. - Ability to use a “cutting tool” provided by the company to open large amounts of boxes each gift day.- Ability to lift up to 20 pounds on an ongoing basis during the gift day.- Safety awareness is paramount by assisting to keep areas clean of debris and clutter. Also by adhering to basic rules of safety when lifting and when using company equipment. - Ability to present Forbes 5 star guest service and interactions with both guests and other team members while working in a fast-paced environment.- Ability to stand on feet for the duration of an up to 8-hour shift.- Move boxes from one location to another by carrying, use of...

- Provides personalized service and uses guest name - Resolves service problems according to guidelines - Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos Promotes casino events and programs - Monitors guest consumption of alcohol and intervenes as needed according to guidelines - Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor

- Ability to follow all recipes and control procedures.- Responsible for maintaining consistent attendance and performance records.- Maintain food cost within budgeted parameters.- Control portion size, minimize waste, and present menu items according to specifications.- Maintain a clean and sanitary area at all times in full accordance with ServSafe guidelines and Pennsylvania state regulations.- Prepare weekly schedules and control labor costs.- Educate, train, and manage Cooks to follow policies and standards.- Maintain positive guest relations.- Communicate with other culinary supervisors and managers to ensure efficient service and properly prepared food.- Perform all culinary job functions within immediate area when necessary.

- High School Diploma or GED equivalent.- A degree or certificate from a major culinary institute preferred.- At least six (6) months of experience as a line cook in a major hotel or food chain.- Working knowledge of American and European pastries; knowledge of scratch bread products.- Experience in doughs, decorations, and bakery displays.- Must have strong written and verbal communication skills; must be fluent and literate in English.- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.- Must have working knowledge of food storage, knife handling and sharpening, weights & measures, stocks, soups and sauces, plate presentations, recipes and yields, Health Department regulations, sanitation procedures, and safety...

The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.  - Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. - Assists all stations and respective lines as necessary. - Trains personnel to prepare sushi foods according to Penn Entertainment standards. - Ensures that items are fully stocked and equipment is in good working condition. - Ensures the proper storing of any leftover foods. - Ensures the proper closing down of work stations. - Communicates effectively with "front-of-the-house" staff. - Communicates...

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitor guest consumption of alcohol and intervene as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Prepare and pour drinks with proper measured portions and ingredients according to recipe and in accordance with standard operating procedures.- Slice fruit, as...

- Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations.- Mixes drinks according to prescribed recipes. - Keeps station stocked with all liquor, glasses, and accessories necessary. - Maintains integrity of all financial controls and responsibilities.- Provides fast, friendly, professional, and responsive customer service to guests.- Maintains cleanliness of designated area.- ices and fills all non-alcoholic drinks for servers.- Opens and closes bar according to established procedures.- Responsible for maintaining and balancing a cash drawer, Credit charges, and servers’ food transactions, including tips.- Maintains strict confidentiality in all company matters.

- Reads food orders from computer printouts, and prepares food items, according to established menu plans.- Prepares all food items according to standard recipes and menu to ensure consistency of products to the guests.- Washes, slices, peels, and/or cuts various foods to prepare for cooking or serving.- Observes and tests foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.- Ensures work procedures, quality standards, and menu specifications are executed according to established guidelines.- Coordinates with and communicates orders to dining room staff. - Communicates as needed with Lead Cook and Sous Chefs.

- Act as a liaison between back of house and front of house to organize and deliver food to guests or package to go orders- Check status of orders and ensure each dish meets restaurant standards- Ensure dishes are properly plated and free of smudges and spills- Ensure to go orders are packed with correct items and needed condiments- Assist with delivering food to the correct tables- Assist with side duties of the restaurant- Safely and effectively use all equipment essential to the position- Interact with fellow Team Members in a cooperative manner

- Adheres to all departmental and property policies and procedures regarding guest service standards.- Greets guests in a friendly, courteous manner and arranges for seating according to guest preference and table availability; monitors room atmosphere.- Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures.- Provides fast, friendly, professional, and responsive customer service to restaurant guests and restaurant staff.- Operates a cash register/P.O.S. System, ringing proper amount into the register and giving the guest or server the correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.-...

SUMMARY: Greet and seat guests in restaurant in a courteous and timely manner, and ensure that they receive quality food and service. ESSENTIAL RESPONSIBILITIES include the following.  - Answer the phone. Take reservations, answer inquiries, take messages. - Seat guests, greet and show them to seats.- Maintain service in dining area. Check on customers periodically to ensure customer satisfaction with the food, service, etc.- Assist with side work of servers and bussers (e.g., napkin folding, silverware polishing).- Assist servers with set up tasks: wipe down station; straighten, polish, and roll silverware; wipe down and polish stem ware; refill condiments; wipe tables and chairs; check linens, etc.- Assist servers with closing tasks: reset station for next shift,...

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitor guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Must process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Maintain a clean and stocked workstation.- Comply with state, company, and department policies and regulations.- Must have open availability including all...

- Responsible for fostering a fun environment.- Responsible for being a gracious host to all guests and co-workers.- Responsible for promoting a positive influence in the community and participating in company-sponsored events.- Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.- Monitor guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.- Promote gaming events and promotions.- Must process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.- Maintain a clean and stocked workstation.- Comply with state, company, and department policies and regulations.- Must have open availability including all...

Responsibilities:- Adheres to all departmental and property policies and procedures regarding guest service standards. -- Greets and welcomes each guest seated in assigned station.  -- Takes food and beverage orders, delivers prepared food promptly, and checks with table periodically to ensure guest satisfaction. -- Maintains current and accurate information regarding menu (i.e., preparation techniques, seasonings, ingredients, and plate presentation).  -- Suggests items to guests based on expressed guest preferences.  -- Up-sells appetizers, beverages, and desserts in accordance with restaurant service standards. -- Correctly enters food and beverage orders into the POS system to ensure accurate preparation of product. -- Resolves service issues according to established...

- Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.- Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.- Stock Sports book Writer/Cashier's stations with adequate supplies; keeps all stations neat and clean.- Write Sports tickets in an accurate and timely manner.- Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs.- Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures- Explain wagering rules, including betting lines and odds, and procedures to guests- Provide...

- Adheres to all departmental and property policies and procedures regarding guest service standards. - Writes tickets and processes cash winning tickets. - Handles customer questions and disputes according to established guidelines. - Counts cash at the beginning and end of each shift; adheres to all financial controls.- Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in betting. - Consistently builds and maintains rapport with guests.- Adheres to all internal controls, compliance policies, gaming regulations, and Gaming Control Board reporting requirements.- Calls for MTL support when writing bets requiring MTL paperwork.- Anticipates and acts on the needs of the customer; seeks and responds...

- Works closely with Sous Chef to monitor culinary standards and operational guidelines within a specific outlet for a specific shift including kitchen areas, food preparation activities and facilities - Administers all aspects of food preparation ensuring kitchen is clean, well-stocked and problem-free. - Efficient preparation of all food related items for both batch and individual plated recipes with attention to maintainingappropriate food costs, volume, quality, and attractiveness. - Ability to perform the functions of any culinary task assigned within kitchen such as broiler, sauté, pantry and prep when needed. - Accountable for meeting or exceeding all state and Company sanitation requirements (ServSafe). - Supports safety and accident prevention programs (non slip...