Click column header to sort
ESSENTIAL DUTIES AND RESPONSIBILITIES- Provide accurate and efficient dealing while following proper game procedures. - Perform accurate chip and cash transactions.- Observe or receive wagers from customers and take or pay the appropriate game outcomes.- Maintain game security and protect company assets at all times.- Assist customers in understanding the rules and ensure adherence to established policies and procedures.- Pay winning bets and collect losing bets.- Notify Table Games Leadership immediately of any irregularities or any customer requests which are outside of a Table Games Dealer's authority or knowledge.- Provide customers with information on how to play the game if requested.- Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Drive improved results through staff development and training programs. - Provide visible leadership in gaming operation areas.- Ensure compliance with Title 31 requirements and processes.- Responsible for the overall integrity of daily operations.- Present oneself as a credit to the Company and encourages others to do the same.- Maintain a strong working knowledge of all rules, regulations, procedures, and payouts of all games. Provide feedback as appropriate to Table Games Dealers regarding opportunities for skill development and professional advancement.- Supervise, coach, instruct and direct Table Games Dealers in proper procedures of all aspects of table games operations.- Handle player service issues as needed. - Protect the integrity of all table games.- Administer disciplinary or corrective action, and monitor post-disciplinary performance of team members.- Track patrons’ play. - Develop, implement, and present departmental training programs from time to time as assigned, including but not limited to, organizing and conducting instructional classes designed to develop professional dealing skills.- Recommend, schedule, and conduct training activities. - Protect and preserve the assets of the company.- Provide for the safety of team members including keeping areas clean and free of safety hazards, debris, and litter, and performing all job duties in a safe and responsible manner.- Meet property and department appearance and grooming requirements.- Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Protect company assets by observing the activities of employees and customers via surveillance cameras.- Review surveillance coverage on cases of patron/internal control disputes.- Complete daily activity report and note any pertinent facts. - Monitor recording equipment, and check equipment operation. - Report all observed violations of gaming regulations and procedures to appropriate authority in order to adhere to company reporting requirements.- Meet department uniform, appearance and grooming requirements.- Keep work areas clean and free of safety hazards, debris and litter.- Must adhere to regulatory, department and company policies. - Perform all job duties in a safe and responsible manner.- Perform other job related and compatible duties as assigned.
Ameristar Casino Hotel is hosting a Job Fair on Wednesday4/12/2023, from 10 am to 2 pm * Come and interview with our amazing leadership team * * On-the-spot offers will be extended * Perks and Benefits:- Benefits effective Day 1 for Full-Time team members- Free meal daily- Paid Time Off Program with cash-out options. Start earning time off on day 1- Free parking- Sign-On Bonus for select positions- Growth opportunities to further your career in a fun and exciting industry- For more: Life at Penn | PENN EntertainmentHiring Managers will be on site to interview for the following positions:- Experienced Dealer - Sign-On Bonus - up to $5,000 - Growth Opportunity: Ameristar East Chicago is committed to the growth and development of its Team Members. As you master your skill set, you will have the opportunity to learn new games and make more money.- Paid Dealer School - Sign-On Bonus - up to $5,000 - No cost for Dealer School - we pay you to learn!- Once successful completion of Dealer School, you will be offered an hourly wage, plus tips.- Growth Opportunity: Ameristar East Chicago is committed to the growth and development of its Team Members. As you master your skill set, you will have the opportunity to learn new games and make more money.- Beverage Server- 4-day shifts available!- Guest Room Attendant- Pay based on experience and performance-based incentive bonuses- Great hours available!- Cooks -Sign-On Bonus-$3,000All positions include the following responsibilities:- Responsible for fostering a fun environment- Enthusiastically support, actively promote, and demonstrate superior customer service in accordance with department and company standards and programs- Provide fast, friendly, professional service to casino guests- Serve as an ambassador of goodwill while working and at customer and public relations functions- Provide personalized service and uses guest name- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Be respectful to all co-workers- Perform duties in a safe manner; report any potential safety hazards to management staff- Adhere to all company policies and procedures.- Adhere to all gaming laws and regulations.- Meet department uniform, appearance, and grooming requirements- Perform any reasonable, temporarily assigned job duties outside the position’s job description, where, in the Company’s judgment, those duties are necessary in the interest of efficiency, productivity, or guest service
- Adheres to established departmental and property policies and procedures regarding guest service standards. - Responsible for physical and video surveillance of the activities of customers and employees in all gaming and money handling areas. - Maintains surveillance watch of designated area and activities; records any irregular activity as required. - Reports verbally and in writing any violations of Gaming Regulations or company policies and procedures as well as any safety considerations to the appropriate supervisor or manager. - Reports and offers solutions for any area of vulnerability to loss from internal or external sources. - Maintains thorough knowledge of and compliance with Gaming Regulations, company policies, and departmental procedures. - Works on special projects and investigations as assigned by supervisor. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters.
FAST-TRACK SCHEDULE: Weeks 1 & 2: INTRODUCTION TO TABLE GAMES AND BLACKJACKTime Commitment: 5 days per week, 8 hours per dayThis course begins with the general responsibilities of the dealer. Emphasis is placed on correct chip handling techniques, identifying the value of each color chip, learning to read the total value of a bet and pit procedures. Continued with the fundamentals of dealing Blackjack; card totaling, chip handling and cutting, card shuffling, and card placement. Attention given to game and accounting procedures, accuracy, and speed. Week 3: NOVELTY GAMESTime Commitment: 5 days per week, 8 hours per dayThis course covers a grouping of games considered “secondary” / “carnival” / “novelty” games. The category of these games can be extensive; the current games included listed below. You will learn the rules of play for each game, standard poker rankings, calculating payout odds, and more.- Three Card Poker- Four Card Poker- Let It Ride- Cajun Stud- High Card Flush- Heads-Up Hold’em Poker- Big SixWeek 4: ROULETTETime Commitment: 5 days per week, 8 hours per dayThis course covers the fundamentals of dealing Roulette. Emphasis on chip handling, table layout, accurate and quick mental multiplication, and accuracy in clearing the table. Week 5: MIDI-BAC/PAI-GOWTime Commitment: 5 days per week, 8 hours per dayThis course is designed to train students in all aspects of dealing Midi-Baccarat and Pai-Gow. Students learn about the equipment used, the rules and object of the game, check handling and odds. Extensive hands-on training to assist students in mastering all aspects of these exciting games.
- This position is responsible for providing a high level of customer service to clients and team members and uphold company standards of customer service- Understand and adhere to all company and Marketing Department standards, policies and procedures- Establishes productive, professional relationships with key personnel in assigned customer accounts- Generates marketing strategies for assigned customers and assists with campaign production and execution- Meets assigned targets for profitable revenue volume and strategic objectives in assigned accounts- Works with customers and in-house design team to redesign gaming areas to have a custom theme and brand- Promotes new gaming area and brand accordingly- Cold calls on potential new locations. Schedules face to face meetings to close deals and add customers to route of locations- Achieves assigned revenue quotas in designated key accounts- Meets assigned expectations for profitability- Achieves key customer objectives defined by company management- Completes key customer account plans that meet company standards- Completes required training and development objectives within the assigned time frame- Closely coordinates company executive involvement with customer management- Projects a positive image of the company and the management team at all times- Ability to collaborate and work within a team-oriented environment- Handle client concerns and objections in a fashion that improves client rapport and generates positive results.- Possess persuasive communication skills both written and verbal.- Remain in control of all sales situations, displaying firmness and precision in decision-making- Forward thinking, plans appropriately and meets deadlines- Ability to accurately prioritize, organize and complete multiple tasks- All other duties and/or responsibilities as assigned
- Responsible for fostering a fun environment- Responsible for being a gracious host to all guests and co-workers- Responsible for promoting a positive influence in the community and participating in company-sponsored events- Prepare accounting work papers and other supporting data in a concise, organized and referenced manner with proper audit trail documented- Maintain confidentiality over all financial data- Complete assignments within the specified time limits with ability to adapt to changing circumstances- Review processes and recommend improvements related to internal controls and procedures- Communicate deviations to internal controls along with timeliness of required tasks to be completed- Regularly maintain detailed reconciliations of certain balance sheet accounts- Prepare documentation for external and internal auditors- Support the Senior Accountant and Accounting Manager in carrying out the responsibilities of the Accounting Department- Any other reasonable job duty as assigned by Management
- Provides superior customer service, positively effects interactions with external and internal customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the agility to work harmoniously with co-workers.- Assists department manager and director in planning for promotions and special events, including development of ideas and creation of events calendar, budgets, strategic planning and execution of programs.- Coordinates all advertising support for promotions and special events with multiple departments, including marketing, hotel, food & beverage, casino, etc.- Ensures that all advertising collateral and outdoor billboards are in compliance with the 800 number Gambling Problem requirements.- 6. Works with outside agencies and corporate partners on all advertising projects, including print, broadcast, outdoor, digital and collateral.- Opens jobs for, tracks and administers all advertising and collateral; assists in developing, processing, approving and monitoring advertising copy, creative, proofs, and final production of print, broadcast, digital, outdoor and collateral.- Writes advertising and direct mail copy as needed for broadcast, print ads, direct mail letters, digital and print listings, etc.- Maintains integrity of advertising mediums by verifying quality of broadcast, print, outdoor, digital and printed collateral materials.- Ensures that all advertising and collateral is posted in a timely manner and that outdated materials are removed promptly.- Tracks advertising budgets and spends by medium and keeps them on track according to the established media plan.- Maintains knowledge of competitor advertising activities and spend in the market.- Assists with working special events and promotions as necessary.- Works with purchasing to coordinate the deliveries of printed materials to meet requesting department’s deadlines.- Executes and coordinates photoshoots as needed.
- Responsible for the development and coordination of advertising and PR programs including on-property, traditional marketing channels, A/V and direct mail.- Executes and monitors effective advertising media schedules with on-property, audio visual, direct mail, website, and outdoor vendors in compliance with established Marketing Plan guidelines ensuring quality of advertising material, delivered in an efficient and timely manner- Prioritizes agency related projects through effective allocation of resources; oversees and monitors work flow, department and agency schedules, and communication with internal requesting departments to ensure fulfillment of media and production deadlines in a timely, quality, and cost effective manner- Assists the Advertising Supervisor with the monitoring of advertising budgets in compliance with established marketing department guidelines, and to ensure the achievement of property plan objectives - Supervises day-to-day work flow of agencies and vendors; participates in planning and strategic marketing decisions with Advertising Supervisor and outside agencies.- Participates in ongoing meetings with property departments to recommend appropriate and cost effective advertising programs consistent with the overall goals and priorities of the property strategic plan- Maintains consistent branding for on-property collateral in accordance with property marketing plan; manages placement and production process
The (Android) Mobile Developer is responsible for the development, testing, and support of the new and existing mobile applications. This role also collaborates with solutions architects and peer developers to ensure quality, efficient deliverables are produced accurately and timely. - Develops new mobile applications and enhances existing mobile applications to support PENN's marketing strategy and mobile portfolio.- Actively observes mobile trends and can discuss with leadership advancement of the mobile portfolio based on those emerging technologies and trends. - Partners with technical leads to ensure new services align to roadmaps and to understand the impact on the organization’s information architecture.- Capable of observing a system, understanding it, and making recommendations for improvement. - Participates in all phases of Software Development Life Cycle (SDLC) including design, coding, code review, testing, bug tracking, change management, deployment, and support.- Participates in project planning, scoping and estimating. Actively participates in Agile ceremonies.- Responsible for verifying and understanding conformity to regulatory compliance information. Reports all compliance issues to leadership.- Maintains strict confidentiality in all departmental and company matters.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management.
- Code invoices and disbursements to have a consistent basis for financial statement preparation - Perform ad hoc investigation reports from inquirer to provide management or vendors desired information - Ensure compliance with policies and procedures - Reconcile accounts payable detail to the general ledger - Reconcile invoices to proof of receipt and purchase order - Meet department uniform, appearance, and grooming requirements - Meet attendance guidelines of the job and adhere to regulatory, department, and company policies - Keep work areas clean and free of safety hazards, debris, and litter - Perform all job duties in a safe and responsible manner - Any reasonable request made by your supervisor or any management personnel
Assists and supports the Marketing Department with generating App activations for Barstool, mychoice, iGaming and social gaming, casino promotions and events on select shifts by performing various duties to support customers’ visits and/or events.Responsible for maintaining up-to-date information for all digital initiatives, promotions and app features, benefits, and details of casino events to ensure guests will receive accurate and prompt information when requested.Answers phone calls and proactively assists customers (internal and external) with their concerns Welcomes bus patrons, confirming, counting, balancing and distribution of any coupons.Accurately completes paperwork referring to lost or stolen patron articles.Light clerical work to include but not limited to; envelope stuffing, filing, faxing, and copying.Assists guests by directing them to appropriate areas and contact department for guest needs.Responsible for educating patrons on the value of the loyalty program; assists patrons with questions as they relate to the property and loyalty program.Work in conjunction with other departments on an as needed basis.Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.Adheres to all company, state, and regulatory policies and procedures.Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
As an Asia Specialty Cook, you will:Shift: 4:00PM to 2:00AM Pay: $18.00 per hour + tips (avg. 3.00 per hour)- Prepares food, including hot entrees for our Asian dishes, to specification in an accurate and timely manner to provide guests with a quality product.- Prepares food items as directed, ensuring each order sent out is uniform and consistent.- Controls food production to include proper cooking methods, cooking time and temperature, ensuring sanitation, handling and storage of prepared food and Prepares leftovers.- Demonstrates competent product knowledge by correct storing and handling of all perishables, maintaining quality, security, value and integrity.- Responsible for fast and clean servicing of all menu items to the servers.- Oversees proper care, storage, use and cleaning of all tools and equipment.- Prepares for a rush period of work without falling behind incoming orders.- Effectively communicates with other team members, including service and kitchen maintenance personnel.- Able to provide relief for Sous Chefs while providing assistants in all kitchen areas and other duties as assigned.- Maintains assigned station in a clean and sanitary condition in accordance with department service standards and job functionsRecognizes and corrects any product discrepancies and variations in quality, standards and specifications.
As a Specialty Asian Cook, you will:Shift: 5:00pm-12:00am--$19.00/hr- Prepares food items as directed, ensuring each order sent out is uniform and consistent.- Prepares food, including hot entrees for our Asian dishes, to specification in an accurate and timely manner to provide guests with a quality product.- Controls food production to include proper cooking methods, cooking time and temperature, ensuring sanitation, handling and storage of prepared food and Prepares leftovers.- Demonstrates competent product knowledge by correct storing and handling of all perishables, maintaining quality, security, value and integrity.- Oversees proper care, storage, use and cleaning of all tools and equipment.- Demonstrates competent product knowledge by correct storing and handling of all perishables, maintaining quality, security, value and integrity.- Effectively communicates with other team members, including service and kitchen maintenance personnel.- Maintains assigned station in a clean and sanitary condition in accordance with department service standards and job functions.
- Provide stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service. - Prepare, display, sell and serve food products to customers. - Follow appropriate food handling procedures to ensure safe, quality products. - Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, and appropriate operation of cash register. - Complete deposits at the end of each shift. - Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing. - Ensure supplies are stocked as needed. - Attend all departmental and company training programs or meetings as directed. - Compile information, complete and submit reports as needed. - Adhere to all company policies and procedures. - Adhere to all gaming laws and regulations. - Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter. - Meet department uniform, appearance and grooming requirements. - Any reasonably requested job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.- Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. - Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of departmental customer service goals. - Knowledge and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Assists F&B Outlet Manager to ensure efficient sanitary and pleasant service for all guests.- Assists in maintaining cost control methods and procedures by monitoring consistent pars and inventory.- Assists Food & Beverage Manager with administrative duties, as assigned.- Responsible for ensuring regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Food & Beverage Department for which this position is responsible.- Assists in the maintenance and development of procedures for food service and inspects menu items for maximum customer satisfaction.- Assists F&B Outlet Assistant Manager to ensure efficient sanitary and pleasant service for all guests.- Assists in maintaining in maintaining cost control methods and procedures by monitoring consistent pars and inventory on designated shift. - Assist Food & Beverage Outlet Assistant Manager with administrative duties, as assigned.- Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.- Maintains strict confidentiality in all departmental and company matters.
- Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - Responsible for supporting compliance to departmental budgets. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. - Ensures efficiency of Slot machines and related gaming equipment during assigned shift. - Ensures customer service meets established standards. - Provides authorizing/verifying signature for jackpot payments, when applicable, in accordance with established procedures. - Assists with service light calls in accordance with established procedures. - Notifies Slot Technicians if any technical issues arise. - Reports customer concerns to manager. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management. - Maintains strict confidentiality in all departmental and company matters.
