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The Account Manager maintains and expands relationships with strategically important customers, creates and executes marketing campaigns, and adds new locations through sales and poaching. Assigned to all or part of a regional route of VGT locations, the Sales and Marketing Account Manager is responsible for maintaining an ongoing relationship with the location owners, acquire renewal agreements from the locations and prevent closures if possible. The Sales and Marketing Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company. ESSENTIAL RESPONSIBILITIES - Establishes productive, professional relationships with...
Job ID
2024-121145
Type
Regular Full-Time
Category
Accounting & Finance
Property
Prairie State Gaming
Job Locations
US-IL-Effingham
- Prepares month-end bank reconciliations.- Prepares month-end account reconciliations.- Records monthly intercompany entries. - Records recurring standard monthly journal entries.- Records cash transfer/wire journal entries.- Assists in preparation of supporting schedules for SEC filings.- Backup to Accounts Payable and Payroll.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Job ID
2024-117009
Type
Regular Full-Time
Category
Accounting & Finance
Property
Zia Park Casino Hotel Racetrack
Job Locations
US-NM-Hobbs
The Executive Administrator is responsible for aiding executive staff with various administrative and clerical duties and projects.    ESSENTIAL DUTIES & RESPONSIBILITIES: - Prepares reports, edits and enters reports, in-house publications, prepares notices, minutes, mails and other routine correspondence as required. - Collects and researches information via various media (i.e. internet). - Assists with budget development by collecting and inputting data as required. - Manages executive calendars and attends management meetings as needed. - Performs other office duties such as filing, faxing and operating standard office equipment. - Makes travel and meetings arrangements.  - Courteously handles and screens a high volume of telephone...
Job ID
2024-121368
Type
Regular Full-Time
Category
Facilities & Marine
Property
Zia Park Casino Hotel Racetrack
Job Locations
US-NM-Hobbs
Your daily responsibilities include: - Provides live verbal record of races indicating name of horse, rider, lengths behind and any other descriptors for benefit of general public and simulcast audience of Zia Park Racetrack Races - Provides general announcements to public - Conveys pertinent information such as scratches, changes and any other updates of racing information as directed by Mutuel department or stewards - Provides explanations of infractions occurring on racetrack and resultant disqualifications - Provides on-air pre and post-race commentary on horses and participants in races including interviews with race participants - Coordinate with audio-visual department in developing content for daily simulcast presentation - Assists in coordinating  needs for general or racing...
Job ID
2024-120204
Type
Seasonal-Full time
Category
Racing Operations
Property
Zia Park Casino Hotel Racetrack
Job Locations
US-NM-Hobbs
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: - Responsible for announcing gaming floor promotions such as drawings & giveaways, Player Development events as well as other critical public casino functions as needed.- Ability to speak clear and concise while using a microphone.- Must be able to announce in front of large crowds.- Use of computer to redeem gifts for our guests. - Ability to use a “cutting tool” provided by the company to open large amounts of boxes each gift day.- Ability to lift up to 20 pounds on an ongoing basis during the gift day. - Safety awareness is paramount by assisting to keep areas clean of debris and clutter. Also by adhering to basic rules of safety when lifting and when using company...
Job ID
2024-120588
Type
On-Call
Category
Marketing & Entertainment
Property
M Resort
Job Locations
US-NV-Henderson
- Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check, and comps, delivery of order to guests, and bussing and cleaning of dining area.- Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate, and timely fashion.- Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station. - Ensures and monitors rotation and quality of product for appearance and safe holding temperature and proper storage of prepared foods under refrigeration with product, date, and proper...
Job ID
2024-120874
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino at Charles Town Races
Job Locations
US-WV-Charles Town
- Adhere to HCCTR as well as all Food and Beverage Policies- Greets guests with a warm, friendly smile and greeting.- Must deliver ACES Guest Service to every guest during all interactions- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and Company standards and programs.- Committed to consistently delivering the highest quality of food & service to local and international guests in order to ensure repeat visits.- Demonstrate and exhibit characteristics and behavior in accordance with Property and Departmental Service Guarantees, and Property Core Values.- Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy. - Carries dirty dishes...
Job ID
2024-120876
Type
Regular Part-Time
Category
Food & Beverage
Property
Hollywood Casino at Charles Town Races
Job Locations
US-WV-Charles Town
- Collaborate with the Executive Steward, and Lead Stewards in all forms of cleaning in kitchens and F&B areas. - The team member is responsible for bringing all F&B areas above normal health and sanitations codes. - Ensure that sanitation in all food outlets meets and/or exceeds Health Department and OSHA guidelines. - Deep cleaning of inside/outside of ovens, inside/outside of hoods, inside/outside of grills, inside/outside of stoves, inside/outside deep fryers, inside/outside hot boxes, inside/outside salamanders, steam tables, chafers, table and counter tops, inside/outside walk-in refrigerators and freezers, speed racks (Crescors), trash cans & trash dumpsters, glass, brass, ceilings, walls, floors, drains, fans. - Deep cleaning steward needs knowledge of taking apart and...
Job ID
2024-121463
Type
Regular Full-Time
Property
Hollywood Casino at Charles Town Races
Job Locations
US-WV-Charles Town
- The Asian Specialty Cook is responsible for providing superior service to both the internal and external customer. - The Asian Specialty Cook must possess at least 1 year of experience in Asian cuisine, flavor profiles, Specific Asian products and ingredients, and proficient in Asian regional food preparations. - The Asian Specialty Cook will be responsible for properly preparing any and all Asian inspired foods listed on the respective menus that are to be grilled, fried, broiled or prepared in the pantry.- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.- Prepares Asian...
Job ID
2024-118776
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino at The Meadows
Job Locations
US-PA-Washington
SUMMARY: The Entry Clerk takes entries from owners, trainers, agents or other authorized persons and performs those duties related to assembling all pertinent information and aid in producing an overnight.  Used the RTO racing software to input entries into specified races listed for that entry days race card.  insures integrity at time of entry by keeping all entries confidential in order to assist in reaching profitability, guest satisfaction, workforce strength and compliance goals. .    ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Promote and maintain all steps of the Red Carpet Customer Service program with each patron and employee you may come in contact with (eye contact, hi- greeting, goodbye as a departure) - Clocks and records work out times of horses during training to race a...
Job ID
2024-120205
Type
Seasonal
Category
Racing Operations
Property
Zia Park Casino Hotel Racetrack
Job Locations
US-NM-Hobbs
- Supervising all parts of the Racing Department including Racing Secretary, Bookkeeper, Racing Officials and Track Superintendent and Racing Services Department including the Racing Services Management and Mutuels.- Ensure each department has proper and efficient staffing and be responsible for setting, and meeting, established budget and customer service goals and objectives. - Responsible for working with the Racing Services Management to set annual racing calendar and post times to optimize handle and revenue.- Responsible for annual planning and execution of racing operational and capital budgets, racing dates, promotions, wagering format, simulcasting schedules and annual racing permit applications for Racing Commission. - Communication and coordination with horsemen and...
Job ID
2024-120311
Type
Regular Full-Time
Category
Racing Operations
Property
Hollywood Gaming at Mahoning Valley Race Course
Job Locations
US-OH-Youngstown
- Assist the leadership team in daily administrative duties.  - Promote and maintain the utmost integrity and the highest caliber customer service to all patrons/employees. - Direct the day-to-day actions of public areas and Casino.- Conduct frequent inspections of all public areas and the Casino in order to maintain a high standard of cleanliness; and complete inspection forms and reports as required.- Assist the leadership team in administrative functions up to and including disciplinary actions, employee counseling, training, cross training and development of new supervisors.- Assist in the completion of team member evaluations as outlined in Company policy. - Report facility problems and required preventive maintenance.- Schedule the cleaning of public and casino areas...
Job ID
2024-120585
Type
Regular Full-Time
Category
Housekeeping & Environmental Services
Property
Hollywood Casino at Greektown
Job Locations
US-MI-Detroit
The following and other duties may be assigned as necessary: - Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives. - Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction. - Responsible for assisting in the budget process for the department and providing recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. ...
Job ID
2024-120484
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino at Penn National Race Course
Job Locations
US-PA-Grantville
- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift.  - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  - Ensures customer service standards are followed by all team...
Job ID
2024-121257
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino Morgantown
Job Locations
US-PA-Morgantown
- Assists F&B Outlet Manager to ensure efficient sanitary and pleasant service for all guestsOversees scheduling, breaks, floor plans, training, evaluating, counseling, team members on assigned shift- Exhibits a friendly and helpful and courteous manner when dealing with customers and fellow team members- Administers the overall activities of the front of house restaurant operations and beverage operations - Establishes and administers training programs within the assigned restaurant and lounge - Counsels, guides and instructs personnel in the proper performance of their duties- Directs the development and administration of controls for all phases of the restaurant in an economical and profitable manner while maintaining established standards - Assists in the maintenance and...
Job ID
2024-121052
Type
Regular Full-Time
Category
Food & Beverage
Property
Boomtown Casino Biloxi
Job Locations
US-MS-Biloxi
- Responsible for supervising an F&B Outlet designated to this role and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues...
Job ID
2024-120897
Type
Regular Full-Time
Category
Food & Beverage
Property
Hollywood Casino Gulf Coast
Job Locations
US-MS-Bay St Louis
- Works with Racing Secretary to analyze official past performance records to create and arrange races between horses of equal experience and ability. - Confers with Racing Secretary to plan types of races to schedule and to determine purse for each race. - Reviews applications requesting permission to enter and train horse for competition. - Accepts application and entrance fees from owners-trainers. - Registers names of persons having financial interest in horse. - Reviews racing information to be published in newspaper, racing form, and daily racing program. - Directs activities of workers engaged in duties such as compiling racing information and assigning stable space. - Records information regarding official racing result to keep file on each horse's ability.-...
Job ID
2024-120238
Type
Regular Full-Time
Category
Racing Operations
Property
Hollywood Casino at Penn National Race Course
Job Locations
US-PA-Grantville
- Promoting a fun and exciting environment with a positive and upbeat attitude - Directly managing slot operations and monitoring all related services affecting the department on assigned shift- Promoting exceptional guest service and development - Counseling, guiding and coaching team members in all aspects of the job - Administering evaluations, performance reviews and merit compensation within established guidelines- Maintaining work schedules for assigned team members - Ensuring efficient staffing levels by managing hiring, promotions, demotions and termination decisions- Ensuring guest recognition and development are a primary focus for all team members- Maintaining the highest standards of guest service and integrity in the slot department - Ensuring all...
Job ID
2024-121057
Type
Regular Full-Time
Category
Casino Operations
Property
Hollywood Casino at Toledo
Job Locations
US-OH-Toledo
The following and other duties may be assigned as necessary: - Responsible for supervising staff and the overall daily management of a designated shift in the Slots department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service...
Job ID
2024-121066
Type
Regular Full-Time
Category
Casino Operations
Property
Zia Park Casino Hotel Racetrack
Job Locations
US-NM-Hobbs
- Responsible for supervising staff and the overall daily management of a designated shift in the slot’s operation.  Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues...
Job ID
2024-119419
Type
Regular Full-Time
Category
Casino Operations
Property
Hollywood Casino York
Job Locations
US-PA-York

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